I had Prime Window and Door replace two of my sliding glass doors into impact French doors and also…read morereplace two windows into a 4 panel sliding glass door and they definitely delivered. Robert and Frank were extremely easy to work with, professional and most of all reliable. They communicated with me through all the steps and did an amazing job! Good and honest work is hard to come by so I 100 percent recommend them. Thank you!

Excellent team! Great communication throughout the whole process, got the job done! I would highly…read morerecommend this business

The office kept me updated on the arrival time, and the crew showed up right within the scheduled…read morewindow. They worked straight through the day without any unnecessary breaks or trying to upsell extra services. Simple and transparent process from start to finish.

Avoid this company and their fake reviews . Definitely reach out to me how and why they should…read morenever be hired. I have full documentation and their email trails with me. They sent salesman Eskenazi for estimate in replacing our windows and doors . We hired them and waited weeks, however , weeks later when their actual contractor came they completely made up excuses and walked away from the work cause according to their calculations the cost was not profitable for them . We wasted time , emails , communication with city . I even had my attorney who was ready to sui them, and their owner got into a conference call with me apologizing and still not wanting to do the work coming up with all types of excuses . If anyone wants to read their emails and listen to our recorded calls reach out to me . Don't want you to get burnt and have your projected halted months

I am so happy with my new storm windows. We worked with Tri-County and found them to be very…read moreresponsive, helpful, and fast. I also found them to be fair in their pricing. Ronny runs a great team of contractors!

They installed an impact window for me. Highly recommended. Very reasonable prices. They guide you…read moreall the way through with clarity and professionalism. The customer service team is awesome. They make you feel like you are very important as a customer. Final product was very good quality. I am very pleased and would like to Thank the Company for their outstanding job.

Save yourself the headache and avoid these con artists. They're incredibly misleading, taking your…read moremoney while making empty promises. They don't pay their subcontractors, and you end up with poor results. Typical Miami 'contractor'--they'll take your cash and never deliver on expectations.

I thought all was well ... Then, I never received my screen for the sliding door. Nor did they…read morerepair damage to my ceiling. I have attempted to reach out to ASH several times...texting the owner directly and leaving messages on the main voicemail. At one point, he texted back saying they would call the next day. Still waiting! The window seal is obviously compromised! Sure, they took my money and then blow me off! Horrible customer service! My neighbor as well! She never got her screen for the slider! DO NOT USE THESE PEOPLE!

Great to work with initially when they want your money. But after I had a leak issue on a 5k door…read morethey installed they ghosted me. Definitely do not recommend if you want a company that will back up their work.

From the owner: Impact Resistant Windows & Doors. Protect your family with the highest rated product, service, and…read moreinstallation in South Florida. Call today to ask us about the over $2,000 in free services your entitled to -Free Renders -Free Door Design -Free Wind Mitigation Report

I requested a quote on a Wednesday afternoon and heard back within hours. He came out to measure…read morethe same day, sent the invoice by email, and had the door fully installed by Friday. The installation itself took about 30 minutes, and his attention to detail was genuinely impressive. we're talking alignment down to the eighth of an inch. The shower door and glass combo looks great. He was also very thoughtful around things like which direction you wanted the hinges. On top of the speed and quality, the price came in meaningfully below what another contractor had quoted us. I recommend him highly.

Rafael did an outstanding job installing my sliding glass door. It was a big job, but he stayed…read morefocused and didn't stop until everything was perfect. His attention to detail and commitment to getting it exactly right made all the difference. I'm so happy with the results that he's already installing my next one. I couldn't recommend him more highly to anyone looking for quality work.

No cometan el mismo error que yo. La instalación de mi puerta doble fue muy mala: piezas sueltas…read moredentro de la puerta, problemas para cerrar correctamente y los huecos de los handles quedaron desalineados. Además, ordené otras 3 puertas antes de darme cuenta de todos estos problemas y ya van más de 8 semanas de atraso. Personalmente, me sentí engañado con la manera en que se presentó la compañía. Yo entendí que las puertas eran fabricadas localmente, pero luego la situación y los retrasos me dieron la impresión de que gran parte del proceso venía de Colombia. Lo más decepcionante fue el servicio al cliente. Cuando expresé mis preocupaciones, la actitud del manager Renato fue muy hostil y enfocada en evitar responsabilidad en vez de resolver el problema. Mi experiencia fue de mala calidad, mala instalación y muy mal servicio al cliente.

We contracted Reylos to replace our front door and rear sliding glass doors with impact resistant…read moreglass. We selected Reylos after getting four other bids. Ricardo, our sales rep, was very helpful throughout the process. He was always in contact with us during the entire process. The installers did a great job at installing and finishing touches. Highly recommend. P.S. They are listed in the My Safe Florida Home program as well.

Great service and promptness. I do recommend them…read more They kept me in the loop of where my doors and windows were.

Amazing experience working together with Michal, Daniel , and Javier. Great customer service and…read morethe install by Javier was perfect. Thank you so much and I would recommend anyone looking for doors or windows to give them a call. Thanks again

This review is based solely on my personal experience and interaction with Prestige…read more My experience: When the windows were delivered on November 15, 2024, I was unable to reject the delivery as I was informed verbally, and they confirmed in writing, that the windows first "needed to be installed" before any inspection could take place. Per the contract terms, I was required to make the payments due at each stage -- including the delivery day payment, which brought my total paid to 90% of the $24,378.89 -- or face financial and legal consequences. FDACS public records: On March 2, 2026 I filed a consumer complaint with FDACS, State Consumer Mediator. Last week, on April 28, 2026, Prestige stated to the FDACS Mediator that I had: "inspected, accepted, paid for (in full), and permitted full installation of the product. No timely rejection occurred under the contract terms." BBB public record: However, 7 months earlier under the BBB complaint filed June 30, 2025, Prestige stated in a response on August 11, 2025: "When the client tried to 'reject the delivery', we called the manufacturer and they told us the windows had to be installed for them to look at them." I will now be taking the next legal step, supported by the detailed documentation I have compiled from Prestige's statements, responses and interactions over the past 18 months. My suggestion: Read the full complaints from the BBB (7/30/2025) and the FDACS (3/02/2026) which you can request to view at no cost. Based on the information in those documents and my experience, you can decide whether this is the right company for your project. In the meantime, see the photo of the windows that I get to look at every day, which shows four distinct multi colors (bright silver, light gray, medium gray and dark gray) visible from 30 feet away. (Click on photo which are best viewed on a computer screen, as phone views are tiny thumbnails.)