Great service. My window got stuck while cleaning. I've had the windows for six years and they came…read moreand fixed it promptly. Thank you

We had all of the windows and patio doors replaced my Meister windows, they did an absolute amazing…read morejob, I recommend them highly! Thank you to them, our home is now draft free! -John

I needed to replace an old window well and its cover. I had called four other companies, but they…read moredidn't get back to me for three days. This company contacted me the same day, offered various options and a price, and even gave me a great discount. A week later, everything was installed in just an hour and a half (Thanks Maya and a other guy). The work was neat and professional. I highly recommend this company--fast, professional, and affordable. I'll definitely go to them again next time.

Moving into a home next to a pond brings lots of critters. After rescuing 5 frogs in one day I…read moredecided we need a window well cover ASAP. HandyManny came recommended by our builder. The process was so simple, I texted them, got my pricing (which was priced just eighth and they were out in a few days. Many other companies take forever to respond and come out. I would highly recommend HandyManny!

Love the people that work there! so kind and attentive of their customers, the service they give…read moreout is a 10/10. The owners are so lovely and negotiable. the technicians always give their best to the customers and great recommendations on a project you would like to proceed with !

They have replaced a number of window panels on my house porch. Good service. Reasonable price…read more Responsive.

We had an excellent experience with Window World of Joliet and highly recommend their services…read more From the very beginning, the Sales Manager Zach was outstanding. He was kind, professional, extremely knowledgeable, and took the time to explain every option we were interested in. He patiently answered all of our questions and was always reachable. We stayed in close contact throughout the entire process -- from the initial consultation, to accepting the offer, ordering, production, and all the way through installation. That level of communication made the whole experience stress-free and transparent. The windows themselves are excellent quality, solid, well-made, and energy-efficient, all offered at a very affordable price. We truly felt we received great value for the investment. The installation crew was absolutely fantastic. Over the course of 2.5 days, they installed 24 windows, one front door, and one garage entry door. The team arrived on time every day and worked with impressive efficiency and precision. They were incredibly organized, well-coordinated, and clearly experienced -- working in perfect sync from start to finish. The job was done quickly, reliably, and with great attention to detail. The final results look amazing and exceeded our expectations. A big thank you to Zach and the entire Window World of Joliet team. We are extremely happy with our new windows and doors and highly recommend their services to anyone looking for high-quality products at a fair price with excellent customer service.

Note: This is a copy and paste from my Google review…read more Thus far my experience with window world has been a mixed bag. While initially they were very communicative and proactive, once I submitted my 50% deposit, I feel like the company has almost ghosted me. No one ever called to inform me that my windows were in. I had to call after almost a month and a half to get a status update and lo and behold my windows happened to be in and I was able to schedule only after I called. Then, only a couple of days later I get a call from Paul while I'm in a work meeting that they need to reschedule. We have young, reactive dogs and need to make arrangements for them to be out of the house during installation so rescheduling for us isn't as simple as picking another day. I call back shortly after and left a voicemail of my own for Paul. Almost 4 hours went by without a response and considering there is a holiday weekend and only a couple of days until my scheduled appointment, I had to call back yet again. Over the last month, I have called the main line of Window World over 10 times and I've only spoken to a live person twice. Also, their text communication service wasn't working this week either, making this even more frustrating. Update: The poor communication continued right up to installation day. The day before my 8-10am appointment window I called at 3:30pm to make sure I would receive a phone call when the crew was on their way. This is important so that we could get our dogs over to a friend's house before arrival. I was assured I would get a call 15 minutes before the crew would arrive. I never received the promised call; the crew just showed up and rang the doorbell, leading to a chaotic situation my wife and I had to deal with that should have never happened. I cannot believe how many times I as the customer, have had to call this company to get anything accomplished. I'm beyond disappointed with how I've been treated as a customer since I paid my 50% deposit.

Reached out for an estimate, they requested information, I asked for an email to send all the…read morerequested information, and I never heard back.

They never called back. Couldn't schedule an appointment. I have no idea if Elson does good work or…read morenot.