Great company to work with, very professional and took time to explain the condition of my roof. I…read moreappreciate the honesty about my roof. No pressure at all. Definitely will have them check out the health of our roof from now on.

I called this company out because I spilled a drink into my carpet that would not come out. I tried…read morefor days with no result with this large, red stain. The guy came out and was very knowledgeable. I thought I was looking at some type of magic trick as he used the exact right chemicals and know-how to simply make the stain disappear. It was hard to believe what I was seeing! I don't know what happen with the other person that left a review here, but the prices were very reasonable and they kept to them just as they said they would. I'm extremely happy. I plan to have my carpets professionally cleaned in the spring and I would definitely be calling this company. Once again, the guy that came out was a professional, he really knew what he was doing. If I could get more stars I definitely would!!!

The staff was on time and professional. They move the furniture, they were efficient and fast. We…read morewere pleasantly surprised at how much brighter the house looked. We will use them again.

The flooring was good but the service after the sale was terrible. There was bad communication…read morewhen it came to billing. They were so insulting And offensive. We will never go back.

What a great company. Not only is this a group of friendly hard-working professionals, their prices…read moreare quite fair. We had some work done and were very happy with the crew (all great great people) and the final product. Thanks for being there for us, guys!!! We will be back for more floor!

Absolutely fantastic people! They went out of their way to make sure everything was done right the…read morefirst time. He even came to my location in town for a conversation about different shingles and to receive half payment. I really felt like he cared about the job. I had a lot of issues with a solar guy at the time and he helped me tremendously with that issue by being flexible and informative on the process. Thank you all So much!

Long story short... questionable ethics, not on time and unprofessional. Keep in mind they didn't…read moreget to do the work because they shot themselves in the foot right out of the gate. About 3 weeks ago a weather system came through town and took down a section of my Privacy fence. 4 posts had snapped below ground level at the concrete base. The fence panels were not damaged and were reusable. This was a pretty simple diy fix except for the fact that the downed section ran right along the utility easement and I did not want to take the hit if I accidentally cut a power, cable or telephone line. After checking reviews on yelp I decided to call in the Fence Man. They didn't have any reviews good or bad but I took a chance. The Fence Man made an appointment to come out and check out the damage and write up an estimate for me. Their estimator didn't show the first time and I had to call them back and set another appointment. He did show for the 2nd appointment and proceeded to tell ME what I wanted. I explained that I just wanted 4 posts replaced and the existing fence panels reattached. Again, he told me I didn't want to do that. I should replace the entire section, both posts AND panels. I asked for justification and the estimator/sales person said that using the existing panels would cost more in labor than the price of new panels...uhh really? So I asked for an estimate to do it both ways and he AGAIN said to me. "You don't want to do that" you need new panels. He then gave me a verbal price for that work. Sooo...I told him that once I had an estimate in hand for both options I would make a decision. He said he would send that to me when he got back to the office. The next day he contacted me and asked when they could start on the work. Told him that I still needed that estimate on a contractual document and what he sent me blew my mind. He texted a photo of a hand written estimate for 4 new posts and 3-8 foot sections of new panel. By this time I had already called Another outfit and they came out that day. They looked at the fence and said "All you need is 4 new posts. We will remove the panels, dig out the old posts and replace them with new posts and reset the existing panels." I said that's exactly what I want and he gave me a verbal price on the spot with a promise to follow up with a written (signed) estimate. You can read my review of that company on yelp. The Fence man estimate was more than twice the price I eventually paid to have it done my way. In the future I know who I'll call.. and it won't be the fence man.

Great group of people that work hard! Fast and free on quotes, friendly staff, affordable, and…read morealways willing to go the extra mile to make sure you are happy with the job when they are done!

We needed hand rails for the steps to our front door and from our garage into the house. Payton…read moreand his crew listened to our description of what we wanted, got the parts designed and fabricated, and installed them today. The staff was attentive and professional and wanted to help. We will be contacting them first for all of our work.

Aaron, the salesman, came to our home to talk to us about putting a new roof on our home in August…read more2022. Boy did he have a sales pitch! Not only could he get our roof replaced, but he could get the insurance to cover our metal top pavillion (the dings in it that HE saw), the paint dings in our painted pathway from the patio to our swing, the firepit that had dings in it, etc., etc. He told us that he was going to sell us the HIGHEST quality shingle! Not knowing much about shingles, we trusted every word that came out of Aaron's mouth. We DID have some doubt about his claims that he could get all that other stuff covered, but he said he could so we gave him the benefit of the doubt. Well, long story short, Aaron sold us mostly a BILL of goods. He never spoke with our insurance company about anything BUT the roof and our firepit. We could live with that. BUT, AFTER we had paid IN FULL for the job, over $26,000, he told us that "that just wasn't going to work for him" (the balance of the bill that I wrote the check for which was over $16,000) and then he said that we "are making out like bandits"), because we were still due the recoverable depreciation which he had initially told us we would keep to use as we saw fit (which we are using half that we kept to do more work on our home). After all was said and done, about a month or so later, Aaron's boss called us for more money. Even though we had a "paid in full" invoice!! We eventually got sick of being bothered by Top Notch people, so we agreed to give them half of that RD that we had received to get them off of our backs. Jump forward to after this last horrific hailstorm that we had...20 straight minutes of marble to quarter sized hail. It severely damaged our pavillion. It damaged our roof and gutters and leaf filters, among other things. So, we had other roofers to come out to take a look at the damage. We actually had four roofers come. Everyone of them told us that they noticed some nails sticking up from the shingles and other places that were already beginning to rust and advised us to keep an eye out for these areas. Two of them told us that these so called "HIGHEST QUALITY" shingles were not even close to being "HIGHEST" quality. As a matter of fact, what brought that conversation up with both of these roofers was when I told them that our neighbor's roof looked so much prettier and that he had told us the manufacturer of his roofing shingles was Tamko and the style was Titan. But when I did research on HIS shingles, the reviews were awful! Tamko Titan shingles are supposed to be the BEST shingle that Tamko makes. I ventured out to my garage and found the bundle of shingles still wrapped that the roofers had left behind when they installed my roof. Those were Tamko Heritage--a MUCH cheaper, less dense, thinner shingle than even the Tamko Titans. So TOP NOTCH DID NOT USE THE HIGHEST QUALITY SHINGLE ON OUR HOME AS AARON STATED WAS GOING TO BE USED!!! And apparently, the job was subpar if nails are already sticking out after only a month and a half on our roof. We have discouraged our neighbors from using Top Notch for the shear dishonesty that comes out of Aaron's mouth. But also, now, because of the poor workmanship. BEWARE OF TOP NOTCH ROOFERS in Fort Smith, AR!!!

Recently had a new HVAC unit installed in our home. From the time of the estimate, till job…read morecomplete. It was perfect. Cost of unit was reasonable. Owners are local people, keeping business in our small town. Worker's, Joe and Alan, are super nice and respectful, while in our home, they always ask before they do anything. They take pride in their work, and it shows. I would strongly recommend this company for anything HVAC. Also, before the new unit was put in, they came out any time they were needed, to service the old one. B&L

They were great to work with me over the phone. We set up an appointment so they could see what was…read moreneeded, and they took care of it quickly. I found them to be very responsive and knowledgeable a great value for the money Will use them again

Amazing customer service, appointment was fast and they were on time and ready to work…read more Thank you, Kurt