New blinds for whole house. We still had the original from 35 years ago. Very pleased with blooming…read moreBlinds. Installation went great and we love our new blinds. Highly recommend them if you need blinds.

Excellent customer service from the planning to the installation. Great experience from my first…read morecall to Mara, the office manager, to Karen, the sales manager, to Jason, the installer. Everything was accomplished either on time or ahead of time. All in all, a wonderful choice!

Love the blinds and the installers were on time and professional. The installation process was…read morereally fast and they took the old blinds- nice to not have to worry about disposing of them.

I myself used to cut and sell window shades while in college. At that time, in two years, I don't…read morerecall one return on account of a product defect. OK, I bought a shade a few years ago from BlindsToGo. A year ago, I started using it daily. It is built with a chain, which broke. Basically, it lasted one year before failing. I suspect a cord is a better choice, that chains are more likely to break. It's a design defect, in my opinion. At first, I was quoted $82, to be repaired in my home. Later, the cost suddenly went up to $165. I complained and eventually, by both bringing in the defective blind, and picking it up again, I got B2G to repair my blind (which took them 10 days). Will I be buying anything in the future from this store. In a word, no I will not.

Responded very quickly and offered to come the same day, on a Saturday, no less, so we appreciated…read morethat. We needed curtains hung. I had started the job myself but got an anchor screw stuck and figured I should have a pro step in so I didn't wreck my new walls. All the supplies were here, placed where they needed to be, holes were measured and marked for custom made rods and drapes. He charges by the hour and moves very, very slow. He didn't have his own step ladder or anchor screws. In the first hour, he managed to put in 3 screws in holes that had already been marked. He claimed he "needed to remeasure" and that's why it took so long, but he used the holes that I had already marked. He also said it was too hard to do with custom cut rods. He also said it wasn't his fault because I had an anchor screw stuck in the wall already, which was the whole reason I hired him. This is what pros do: they come prepared, know the required materials and techniques, and advise the customer on the best way to proceed. I knew we needed to cut it off when he asked me how to use an anchor screw. He didn't know if you needed to pre-drill or not for a very basic and common anchor. I cannot imagine a professional handyman not knowing that. He used a level to stare at the pre-marked holes for what seemed like an eternity, just eating up time. 3 screws = $200. Seems like a nice enough man, but handyman may not be the profession for him, and that's giving him the benefit of the doubt that he wasn't just trying to take advantage of someone he assumed was too naive too know how long the job should take. He became very defensive, making excuses when I said we'd need to end the job at one hour. Im sure judging by other less than 5 star reviews here (that I really wish I'd have taken the time to read) he will post a very defensive response here as well. Please just don't take a job you don't have the required expertise to complete, and I don't want to hear defensive excuses when I'm still out $200 for almost no work completed.

Had him hang about 8 paintings throughout the house. Very good, professional, responsive. Good…read morevalue for money spent.

I am updating my original review after The Shade Store management truly stepped up and helped me…read moreresolve the original issue--just had our new shades installed today, and they look great! Thank you for working with me on this and for showing that you are dedicated to fair service.

Paid in full for my order in November. Now it's May and I've had 2 incorrect measurements, 3…read moreincorrect shades delivered, 5 technician visits, 2 PTO days. I was hopeful they finally got it right today, 6 months later. Only instead of the double cellular I paid for, it's single cellular. Which I had already pointed out to customer service. Guess I should be thankful they got the measurement right? Oh, and no refunds. So I'll wait another week for the customer service team to reply to my email. Run, dont walk. Unless you have lots of time to waste.

I needed new windows and new sliding glass doors. The previous owners of our appartment had put in…read morethe cheapest possible units with the cheapest possible labor. With regards to the heating of our home, the windows were no better than screens. I reached out, looking for windows and installers. I had a few people come in and estimate the job. None of them impressed me until Greg from Windows on Washington came over. He walked me through several options and explained how the windows they used were manufactured and why. Windows on Washington got the job. My windows and my doors were being manufactured. So they sent out a wonderful gentleman to get the final accurate measurements. Great guy. After that, communication was wonderful as were were assessed of the stage we were in. This included when we got the email and calls explaining that, since we were on a higher floor, they needed to bring in some equipment to lift the new doors up to our balcony. No surprises. Installation day was amazing as Joon and his team came in, got everything into place, and cleaned up the areas to better than when they got here. Joon then went over the features on our windows and even explained how we get to and clean the outsides of the glass. Wonderful man and amazing team. Since then, we have gotten copies of our warranty and the guarantees. And the company has reached out twice to ask if we have any questions and to ensure that we are happy with our windows. We are. We are very happy with our windows. Almost as happy as we are with the people who got them into our home.

Did not read my request before messaging me. Asked me lots of questions only to arrive at the fact…read morethat it's an interior door which they do not do. Which I stated in the initial request

What a fantastic company! A true family business that clearly cares about service and quality and…read moreprofessionalism. From the selection to the measurements to the installation, Window Decor does what they say they're going to do when they say they're going to do it and makes the whole process easy and enjoyable.

I am so happy with my honeycomb blackout blinds. My consult with Courtney was easy and enabled me…read moreto select the perfect shade and functionality. Scheduling and installation went perfectly.

Great installation, Jerry was excellent. Really did a great job, came out beautifully.read more

We have used Stoneside a few times and they have never failed us. Their shades are top quality,…read moretheir customer service is excellent, and their installation team is superb (a very important consideration). In fact, we really like the installation guy: professional, friendly, and competent. Great guy. We highly recommend Stoneside.

Excellent customer service, quality product, and expert installation. I highly recommend Charles…read moreand Budget Blinds of East Woodbridge. If you are looking for window treatments and want the no-shit custom, made to order real deal, reach out to them ASAP.

Contacted Budget Blinds for a consultation to have shades and drapes installed in my home. AJ(the…read moreowner) contacted me we scheduled a time for him to come and measure all of my windows. Afterwards he indicated I would receive a quote from him via email within a day or two. He asked as to when I was looking to have my window treatment installed. I indicated May at the earliest and June at the lasted. I informed him another vendor was also coming to measure my windows afterwards I would make a decision. He proceeded to inform me as to how if I decided to work with him, I would get a 5 year warranty on each window for replacement just once. As well as other incentives. However none of things things really matters now, as he never follow through. My criteria as to who I work with included who offered the best price, as well as service and within budget. All of this was on Friday March 29th, 2024 today its April 3rd, 2024. I have contacted and left messages several times for AJ inquiring as to when I may expect to receive his quote. I have not heard from him therefore, I will move on. Thanks for wasting my time AJ.