Worked with David Brown in the Paint Department of the North Andover Store both to purchase paint…read moreand get some sample for a renovation. He was extremely helpful and had several good suggestions. Will definitely be returning.

I have always used this shop for shopping for paints for my home in the last 10 years. The price…read morewas reasonable. Recently, I went there to buy a quarter paint to paint some spots on my interior wall, and the shop charged me $37! This is a crazy price! Later, I went to Home Depot, and the quarter paint only costs $14. You can't justify a threefold price by any excuse. I will no longer buy paints from this shop; it is a total rip-off in the name of inflation.

The carpenter you sent (Chris White) did an absolutely superb job building a level base for my 10'…read morex 8'shed. It is perfect! If I ever need help again, I know right where to go. Many Thanks Peter A. Turner

I contacted Mr.White on the phone because my wife and I needed our kitchen counter tops replaced…read more Years of normal wear and tear! We set up an appointment to meet and discuss what could be done. Mr. White showed up 15 minutes early which I was impressed with right off. He came in and surveyed the situation and offered his expertise as to the several options that we could chose from! He gave us a quote and said he had to go and write up the contract. After all that was agreed upon he went above and beyond by fixing the leak under the sink for us free. Job came out spectacular and would highly recommend his services. Very professional and satisfied overall ! We are going to have Mr White back for our future upgrades !

Boston Hardwood Decks did a fantastic job building a new porch for me! They listened to my feedback…read moreand built exactly what i wanted. I'm excited to enjoy my deck for years to come! Josh and his team were responsive and friendly in all our correspondence.

Joshua and Josh were meticulous at every point in the process, from planning, to building and final…read morewalkthrough. The daily progress updates with photos were greatly appreciated! Finally a builder with integrity and professionalism!!! Can't say enough great things about this company. Thanks guys for building my mom a safe ramp off the deck - she loves it!

A older touring motorcycle seat repair. My seat was tearing / pealing on a seam. By looking at the…read moreseat, you would never guess that it was repaired. It looks like it was never in need of repair after the GREAT work done by Pete. The turnaround time for repair was quick, and the cost was very reasonable. Have no fear of what your finished product will look like if you take it to Columbia ASC Lawrence

Great place! They installed my convertible top expertly at a good price in a timely fashion. I have…read morehad cloth seats repaired and you'd never know it.

Great bunch of guys, every step the best. Always on time and…read moreefficient. Would recommend anytime, even to my best friends.

From the owner: Charles Construction Company is a full-service general contracting firm specializing in commercial…read moreconstruction and property management. Located in North Andover, Massachusetts, Charles Construction proudly serves all of eastern Massachusetts and southern New Hampshire. We are a family owned and operated business with over 60 years of experience in both large and small scale construction projects.

I asked Juan to repair and repaint 8 Ethan Allen Gilbert Side chairs, as well as a 5' long cedar…read morechest. We dropped them off on Wednesday and they were delivered back to us on Monday. We are very impressed with the quality of Juan's work and would recommend him to anyone, due his fast and professional service. 6 Stars!

I am so pleased with the work Juan and his crew did for me! They sanded, sealed, and poly'ed the…read moremix of engineered wood and prefinished hardwood in my newly purchased home, and rebuilt a staircase from pergo to real wood (and sealed and poly'ed) for a good price, quickly, and with no dramatics. Two other floor people whined about the engineered wood and the prefinished hardwood and how much they didn't like working with it, and Juan was like, "Ok, yeah, let's fix it up for you!" He spent time with me to figure out the color, made adjustments in the plan when we realized the risers couldn't be salvaged, and was just fabulous to work with. I've already recommended him to a friend and will have him restore my grandmother's cedar chest. One floor refinisher was almost 2x Juan's price, and one was 1.5x more, and neither were very nice. Don't hesitate to call Juan!

We were very pleased by the work performed by this company. Their folks helped us find great…read morequality shutters which look fantastic on our home, and have drastically improved its exterior appearance. They were friendly, reliable, communicative, and diligent in their work. They went above and beyond what we expected, and we're deeply appreciative that they handled some unexpected obstacles with cheerful aplomb. Highly recommended!

I have resisted posting a poor review like this for quite a while. In fact almost two years…read more Furthermore this is the only bad review I have ever felt the need to share publicly about any other contractor, business, etc generally choosing to keep said discussions internal and private with the business letting them fix things. At this point I've got nothing left. I originally chose Karl Ivester and New England Shutter Mills because of all their good reviews and positive experiences from other homeowners and businesses, but it has been anything but for my home. Sure if you'd like dozens of apologies for dropping the ball when Karl feels like getting around to you he will be happy apologize. However apologies only go so far when you're still waiting for product you paid for to be installed, and when the installation that has been completed was done poorly. In fact when Karl came to re-inspect original install he pointed out things I wasn't even upset about that he said were not to their standards. Well I don't know where the standards are for communication and getting things done, but they aren't there either. Like I said I have dozens of emails back and forth explaining many excuses as to why the job hasn't been completed, yet it is still not completed near 2 years later. Today was the latest example. After I spoke to Karl 3 weeks ago on Jan 18th he was supposed to follow up with email and show up on Jan 28th. You guessed it. No email, no show, but another apology for dropping the ball. His words. Also his words were to pick a new time for this Monday 2/4/19. After sending back a response you guessed it. No email, no text, no phone call, no show today. Very disappointed in the product quality; even more disappointed in the extreme lack of professionalism in making good when you know your work did not turn out as promised. Perhaps most discouraging is that as a business owner when you have an unhappy customer you should be the one reaching out trying to make it right by the customer. Instead in this scenario I am the one that has had to initiate contact at least 4 different times generally with large chunks of time passing in between to keep any lines of communication open in hope of rectifying the current incomplete job status. Also discouraging was that the installer knew the shutters weren't right from day one. I had been at home to let them in before work and in my process of getting ready came downstairs. You know when you enter a room and someone stops talking because they're discussing something they don't want you to hear? Yeah that was the installer talking with the owner Karl that morning. I should've known at that moment yet I waited to see how it would turn out, and this is why I am where I am with semi completed install of shutters that don't look right and if I take them out all my woodwork and trim has been damaged and will have to be fixed just to get back to where I was prior to install. I can send along photos of poor install and emails to anyone looking for elaboration. Also happy to update and / or remove this posting entirely if Karl and New England Shutter Mills can make good on their original contract and promise to qualify and customer service. Otherwise this is my only recourse at this point for a disheartening experience overall.

I had to leave a review, the experience was nothing short of ideal. I called the company Monday,…read morewas able to reach someone immediately who understood the issue and made an appointment at our home for Wednesday afternoon, accommodating my schedule. Elvis showed up early for the job, came prepared and was able to replace a broken door window within the hour. He was nice, professional and courteous. We found the job very fairly priced. Would use and recommend anytime! Thank you

Great service. The owner is responsive and responsible. The workers are reliable and dependable.read more