I fell in love with my dress at a small shop in Chicago. Vinnie went above and beyond to have it…read moreshipped to Southfield so I could try it on for my mom. She made sure everything was ordered in time for my wedding--which was less than six months away. She was incredibly thorough and made me feel like a truly beautiful bride. Alterations were done on site, which made the whole process even smoother. It is such a cute little boutique, and I loved how intimate the experience felt--no crowded fitting rooms or multiple brides at once.

My daughter had an outstanding experience here. Vinnie has such a great design aesthetic. My…read moredaughter tried on about 6 gowns and chose one that fit her so well. Thank you!

The service was terrible and the selection was mostly tacky and cheap looking. Total waste of time.read more

Gorgeous dress selections, and the staff were very helpful! This is my go to store for ball gowns…read moreand fancy dresses.

Amazing selection with great customer service!! These girls really know how to pick out a dress for…read morea prom or homecoming girl. Me and my daughter walked in and they accommodated us even though we didn't have an appointment and sold my daughter the most beautiful dress I've ever seen in my life 10/10 recommend this place!

I put my dress in law for my son's wedding and they failed to tell me that you had to have it out…read morein two weeks! I called in my payment as discussed and the owner told me the day I picked it up that she was going to put it back in the rake and not refund me! What is the point of law way if you have to get it out in two weeks!

Every bride knows that the dress sets the tone for your day. I chose what I believed to be a…read morebeautiful dress and Rozi took it to the next level with some special customizations- it fit like a dream. Unfortunately it was less than one week before my wedding and I realized I had lost a little too much weight and was swimming in my dress. Rozi came to my rescue, fixed my dress over night and made sure I left her shop looking and feeling like a princess. Rozi, I cannot thank you enough for being my personal fairy godmother in my Cinderella story. We love you!!! Olivia Wedding date: 8.28.21

Rozi was amazing to work with and I will forever go back to her for all of my alterations! It was…read moretruly a pleasant experience from start to finish. I took a bridesmaid dress in a week before I needed it done, fully expecting to be rejected or to pay a crazy price. But Rozi said the time crunch would be no problem, and she didn't gauge me on the price. My dress was perfect when I picked it up and I'll definitely be back for my own wedding dress. A+ for customer service, highly HIGLY recommend going to Rozi for any alterations.

Overall, the service was great when I was there in person, however trying to call or text this…read morebusiness is difficult as they don't really reply or return phone calls in regards to appointment. I also had measurements done from this place and the measurements were quite off and I had to go to another tailor to fix and alter the dress again. Overall, the seamstress is nice but overall would not necessarily go again

She does good work, but very expensive in my opinion. Ask before you start an order what the cost…read morewill be. I made the mistake of not doing that. One of the items in my order, for example, was replacing a drawstring waist with elastic. And it cost $45.

We picked up our suits today and they looked great. We got a regular and a custom. The off the…read morerack looked great and the custom looked incredible! We received excellent service through the whole experience. While we were here I saw several guys get helped and move through quickly. One guy got pants that were hemmed to measure & ready in only ten minutes. That's impressive! We would totally come back. Don't forget to sign up for emails so you can check out sales & coupons. ******************* The quality of the suits and had excellent service at this location. Our online order was returned/exchanged with no hassle or difficulty at all. We got impeccable service from John, who really knows his stuff and was able to advise on numerous details particular to what we wanted. He spent a lot of time with us and went over all the options. He double checked them all, and wanted to make sure we were happy. He did a lot of running around to find styles /sizes for us to try, and it never felt he was pushing anything. We are really happy with the suits my husband selected. Alterations are done on site, and the seamstress was able to come out and advise on what would be best. Everyone was friendly and very nice, especially considering how busy the store was with the holiday rush. Would definitelyrecommend!

This store will NOT take any online returns. They claim that they were instructed by their regional…read moremanager to not take any online returns in store and instead help customers by providing them a label. Jos A Bank's return policy online states that returns on items purchased over 90 days ARE ELIGIBLE FOR STORE CREDIT and must be returned in store. How the hell is corporate OK with this little shit branch going against their policy? I guess they can't enforce it, hence why this brand is garbage. The store attendant made a case of observing that I was returning 7 different items (6 purchased within the last week and 1 purchased over 90 days), and stated "You have too many returns, we no longer accept internet returns." Had I had only 1 item to return it probably wouldn't have been a problem. I was in the store on the phone with customer service when corporate denied any changes to their policy... so who is to believe and who is to blame? 1 star to corporate because they can't keep their branches in line, 1 star to this location because they're pissy the online store is "killing their business". Ya... welcome to 2010 and thanks for wasting my time. Thank goodness we are in 2018 and we can retaliate against shit corporate user experience via social media, to inform others not to support hypocritical brands.

Service was excellent. The selection was excellent. I got 2 pair of pants that I love.read more

The best business So many cute stuff. Just love it The staff is also so helpful.Have a great…read moreday!See ya soon.

We arrived just after the store opened today, Jessica greeted us and helped us find the right suit,…read moreshirt and tie for my husband for our sons upcoming wedding in June. She was more than helpful! She really knows her stuff and the products and very sweetly put together a suit, shirt and tie for him. My husband came out of the fitting room looking like a million bucks! I think all total, we were there 30 minutes and we were VERY pleased with her knowledge and assistance! Thank you Jessica, we will definitely send friends and family your way!

I get great service at Jos A. Bank. The clothes are high quality and never seem to wear out. I…read moreenjoy shopping there.