Room was Clean, bed was very comfortable and staff were very helpful and friendly; restaurant staff was attentive to needs;

On a dress hunt for my daughter for her school dance. I think I may have been in here once before. They have tons of dresses to choose from! Fitting rooms located in the back of the store with seating for the waiting parents lol. Reasonable prices. Spent $60 on the dress she chose which I thought was better than most where you'd spend much more. They also have shoes and jewelry, accessories. Store is clean and organized. Sodas staff is friendly. read more

Windsor - Accessories Near Me - Carrollwood, Florida

I shop here often and have always had great experiences. Came in twice in a week for an outfit for a photo shoot and had no problems finding my size and I'm curvy. The store was clean and well organized even with homecoming shopping in full swing. The second time that week I went in Lauren was very helpful and remembered me which was nice. I came back in on Friday and it was super busy with a line. My only issue is the way they expect you to wait in line to ask for a shoe size. This creates a longer wait to check out. Most stores do this process more efficiently and I almost walked out. Lauren jumped in action and helped as some moms were getting upset with the wait, she handled the rush well. I think ownership may need to change the operation of shoe sizing for purchases. I've shopped at Windsor for years and I drive out of my way to come to this store. read more

Veronica is an angel sent! Helped me with my return with going above and beyond! I truly appreciate her and this store!

The store is bright and well organized but terribly managed. I was looking for a pair of sandals for an upcoming event and needed to find my shoe size. After asking the lady that appeared to be a manager she instructed me to go to the cashier whom was overwhelmed with checking out customers, getting shoe sizes and opening the dressing room. I thought maybe she didn't understand my request, given that she was just standing in the aisles while this poor girl did everything by herself. It appeared that they were short on staff and only had 2 people working. The manager and another employee. I let her know I just wanted to check to see if the style came in my size, she gladly repeated that I needed to wait in line. After waiting in line for almost 45 minutes, the manager came over and said she can look in the system to see if the shoe size is available. She literally clicked one button within 3 seconds and said "Nope, we don't have your size". Probably because the store was getting closer to closing time and the line was getting longer. Something just didn't feel right about her response as I decided to continue to wait in line. Luckily they're were other patrons waiting in line to see if they're shoe size was also available. I immediately requested if she could also check my size in the 2 style of shoes I had in my hand. To save time and make one less trip. She literally came back with my shoe size in both styles that I needed for my event the next day. read more

I love Windsor. Usually I'm there to purchase clothing for my teenager but this time I was there for myself! I love the wide selection of gowns available. They have casual and formal attire. The staff is lovely and happy to help you. Lauren helped me with my selections and was great. I will definitely be back. read more

Windsor - Accessories Near Me - Carrollwood, Florida

I left my wallet there and completely forgot about. A few days later I check the mail to find ... guess what... my wallet. All my cards, cash, and id's were there. I came into the store to thank the person who had sent out my wallet only to find out that it was the store manager. She was so sweet along with all the other girls and I am eternally grateful that they are all such kind souls. THANK YOU Windsor Citrus Park !!! read more

Great store with fun merchandise! Really reasonable prices too. The store manager Lauren was full of energy and suggestions... Taking her time with me and helping me in the fitting room! A plus for customer service!!!!!! read more

Isabel, asset to Windsor. One name, Isabel. She exemplifies the ultimate in Customer Service. All companies would be fortunate to have her teaching others the same extraordinary lengths she went to, to help me. I have an almost-impossible-to-fit narrow foot. I found 1 pair of DISCONTINUED shoes at Windsor which I loved. Wrong size, however. Isabel, in her kind, positive, caring way went on the search in the Windsor system, across the U.S. Calls to 5 stores, patiently holding on the line for store employees, resulted in success! One (1) store in PA had my size. Before shipment, Isabel asked for the other store to describe the shoe and it didn't sound right. She asked for pictures and she sent pictures. Isabel's gut was right. The wrong shoe was initially identified. Once the right shoe was found, Isabel initiated calls with the store daily because the normal Fed Ex shipping option was somehow messed up at that location. So instead, Isabel coordinated with the store manager at origin an "internal transfer". How did I know? Isabel called me with updates!!! Always positive, she never gave up. Her attitude was so upbeat, reassuring. She was vowed and determined I was going to get my shoes, and she even correctly guessed at my shoe size! I now have renewed faith that there are still caring people in retail. It was like the amazing race! YOU ARE SO LUCKY TO HAVE HER, WINDSOR! Wow, what an excellent experience. read more

Windsor - Accessories Near Me - Carrollwood, Florida

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Love this store! I'm in here frequently and always am greeted and the manager always helps me if I'm in need of an opinion for an outfit! Great customer service as well! read more

Great service the Store manager Lauren help me find a dress for my daughter Quince girls we need it one more dress and she was awesome help. read more

Came in looking for a white dress for an event coming up, and Lauren was AMAZING! As soon as I walked in the store she greeted me and asked me if I needed help finding something in particular. When I told her what I was looking for she immediately helped me by finding multiple dresses for me to try. She went above and beyond by even checking into their system to see if my size was available in the styles I liked. Her great customer service was greatly appreciated. Thank you Lauren for this wonderful experience! read more

Went to this store to get a dress for my birthday, the staff was disgustingly rude. The manager looked at me as if I was going to steal something. Will never visit this store again. read more

We have been expereinced a very bad customer service by the manager, Laurent. This is happened so many times and by the same person. The manager, Laurent, is very rude and very sarcasm toward customer. We don't think that the way to treat any customers. I suggest all of my friends to write the review and give their bad experiened by this Manager and let the people know how horrible this Manager treats the customers. In contrast, other windsor stores sales and managers are very nice. Windsor management must take action toward their manager Laurent. Otherwise, this store will loss more customers each day. read more

My kids and I were on vacation, visiting family in Tampa and decided to do a little shopping at the nearby mall. My daughter found this cute little clothing shop named Windsor that we don't have in Virginia. She found so many unique pieces that she had to have. Well, while shopping my daughter lost her phone and could not find it anywhere. The manager of Windsor, Lauren was so amazing! She allowed my daughter to use the computer in the store to use find my iPhone so she could locate it. It happened to be in another store. Lauren was so sweet to my daughter while I tracked her phone as she continued to hit the find my iPhone button to make the alarm go off until I located it. Lauren was a serious lifesaver!!! It's so nice to shop somewhere that still hires people that use their customer skills and goes above and beyond for their customers!!! read more

Ok back again. Do I have a soft spot for this store... YES!!!!! Havent been there in over a year, but the Lauren's of the store remember their customers well and am greeted with great hello's and hugs. Prices are still the best around for the caliber of clothing sold there. As long as my daughter is with me I'll be shopping there. Excellent service. Wonderful to see y'all again! read more

So I went Black Friday Shopping and Bought The Wrong Pair of Boots in the Wrong Size and I went to the Westshore Mall Windsor because it was Closer to My house and I will never go in there again compared to the Girls at Citrus ..... when I got to citrus Isabel the sales Associate helped me out so well she had no problem helping me with the size I needed she had an amazing attitude with no problem with anything and Lauren the Manager On Dutie She helped and she was awesome everything was no problem..... before when I went to Westshore everything was a problem I walked in the sales Associate had an attitude with calling the citrus store she had a problem with looking up the boot it was ridiculous.... Store 87 is Awesome read more

I just stopped in here at this location for the first time the other day. Usually i have a good experience when i go to any Windsor and the girls that work there are usually very helpful and polite. I don't get to get out much lately due to a busy schedule and having a younger one with me all the time. I had an upcoming trip i needed a few outfits for so i stopped in here with my 4 year old. As soon as i walked in there was a lady who i assume was the manager (dark hair, glasses, middle aged). Seemed annoyed at my son right away. He wondered around me while i was shopping and she was quick to tell me to keep him next to me and not to let him touch anything so i did. She continued to stare my son down the whole time. He walked towards the door and i went to grab him to bring him in the store and the buzzard went off and she pretty much caused a scene telling me to hand her the clothes and rushed me to get a dressing room right after that before i was even done looking and continued to argue with me about the difference of a romper and a jumper. Obviously she wanted us to leave. On top of that i tried hanging my clothes up before i gave her some sizes that didn't fit and she questioned me on why i didn't have the same hanger on certain clothes. I was only trying to help her out in the first place... Didn't think too much about which hangers are specifically for what clothing item too much. I always end up spending over $200 when i go in this store and will always go to Windsor to shop but this really bothered me and just made me feel uncomfortable. It ruined my experience there for that day and i just felt it was un needed. read more

I visited this store yesterday and the store manager Lauren was the best! She helped me put several outfits together and was like my own private stylist. I found the store to be clean and organized and easy to shop. I recommend visiting the citrus park location and ask for Lauren. read more