This hardware store is right by my house and I wouldn't choose another one to go to! the staff are…read moreso knowledgeable and help you out right away. They have a very surprising wide range selection and truly seem like they care :)

Very helpful and knowledgeable staffer helped us with paint that was out of stock in our own…read moreneighbourhood. They were very busy but managed to keep all the waiting customers happy.

I was referred from the Fairfield store to Saanichton store as according to their computer one was…read morein Saanichton. I went n met up with High n I think (Glen) who went out of their way for me. Glen(?)showed me a suggestion in oven cleaners then it was Hugh for the hidden bread maker. After a long time of searching the "back room" it was decided that indeed they did not have the breadmaker! After much work, again on the computer inventory, it was decided that yet another store had one. Hugh offered to have it sent to their store. So, a week later I went to pick it up n yes, it did not exist! I believe it was an owner n anotheranager who again spent much time to find that they no longer made the breadmakers! It was frustrating and annoying, but the staff were amazing -Not so much the computer inventory-- but it is a good store n staff! Pretty sure I owe Hugh n Glen a coffee -- can't wait to finally try that oven cleaner

It's a hardware store and they sell hardware. Staff is always nice. Prices are fair. I shop their…read moreregularly.

Top notch company. Answered all of my questions and helped me out immensely. I spoke with Taylor…read morefrom their customer support and let me tell you... he is an exceptional employee. Super smart and super friendly and super helpful. An excellent customer experience!

I went in on a quiet morning and there were five sales people on the floor. No one asked if I…read moreneeded help and when I asked for service after wandering around for 10 minutes, I was told someone would be with me shortly. They weren't and I saw two sales people answer the phone long after I had come in. Eventually, their newest sales person came to help me. She knew nothing and when she, twice, asked for help from the more experienced staff, they answered her and then abandoned her, despite it being obvious she was struggling. After 30 minutes I still didn't have a quote for a standard shower set as she still couldn't figure out the pricing, the parts etc. I asked her to email me the quote when she got it figured out and left. It's been a week and I'm still waiting for her email.

We went to three Victoria flooring stores town look for vinyl flooring for our whole house. At…read moreJordan's Sammy was knowledgeable and helpful in getting our large order of Coretec flooring together at a price that was far better than any of the other stores. As we are up island, he arranged to have it shipped to Nanaimo with no additional cost. Very good service throughout.

Was looking for a specific transitions strip from flooring to stairway, guess they are not easy to…read morefind so I had to customize it. I stopped into Jordans and Justin was working it. He was energized and happy to help me gave me some options and I walked away with a piece I needed no charge. Yep will keep that place on my quick Dial. Thanks Gents. Awesome.

The appliances are the same as anywhere else, but BUYER BEWARE when it comes to the hidden costs!…read moreIf you buy a gas appliance, they will NOT install it for you. We paid nearly $400 in extra fees because the installer had to come twice - because Capital Iron couldn't give us a precise time for him to be there, even though I requested, twice, that they look after coordinating it. This was on top of their own delivery and installation fee.

Excellent service! Great variety of furniture and appliances. High quality product. Appliances,…read morefurniture and outdoor areas across three floors in historic building!

Well officially it's not really Quadra Appliances anymore as Shillion and his partner closed it 3…read moreyears ago. However they both still do repairs. Shillion is in his 70's and knows his business, very knowledgeable and energetic. My frig// freezer had quit and he found the culprit very quickly. The whole job took about 1.25 hrs and to my surprise when leaving at 9:30 at night he stated that he'd be heading to the bus. He likes the bus travel and the fact that it costs him little every month. An amazing man, very likeable and straightforward. My freezer/frig is 20 years old and he said if the compressor goes again then it's time for a new frig! I appreciated his honesty and his willingness to work in the evening ,as leaving my food outside in two coolers is a bit onerous to say the least. Also was a very reasonable price!

I highly recommend Shillon at Quadra Appliances- called this morning when an older stove in a house…read morewe just purchased stopped working. He actually took the time to troubleshoot with me, finding that the electrical panel was the problem, told me what to look for in the future and gave me a number where he could be contacted. We are overwhelmed by this service. I