Alyssa was awesome to work with. She was so very patient, kind, and knowledgeable. True asset to…read morethis busy location. Got everything we wanted for our new phone setup.

They don't want to help you at this store. I brought in a dead phone to try and get someone to…read morefigure out why it wouldn't charge. Three employees standing around socializing, almost blocking the entrance, continued to ignore me as I entered. A person at the counter, busy with another customer, finally waved one of them over to me, ten minutes later. The employee, African American and middle aged, wouldn't even offer to look at my phone. She told me "put it in rice, if that doesn't work, it's an insurance claim" and then promptly went back to socializing. Everyone knows that the "put it in rice" is an urban myth and doesn't really work. Everyone, it seems, except Verizon employees.

My internet service has been down since 4:00 pm yesterday. I called and was told by a recording…read morethat there were upgrades being made and there would be intermittent outages. Then I started getting text msgs that the technicians were working on the problems. My internet is still down 21 hours later.

Terrible service. It goes down every other day. I average 8 seconds of delay. I would change isps…read moreif I could, but we only have 1 set of fiberoptic cables in TXK. I hate this provider with a passion, do not buy this.

I had so much trouble watching something on TV I was very pleased to cancel my subscription and…read moreuse this awful experience as a lesson Never again!!!

i would NOT do business with this company because they lie to sign u up and when u find a…read moretrustworthy provider they ripoff $325 and call it early terminatoon fee. terrible company bad service and dishonest!!!!

Nice workers , but they don't give you all of the information you need, false phone advertisement,…read moreit is a 3rd part store so they can't replace or fix your phone or refund you like metro does, they do not tell you that you only have 7 days they told us 30 days for phone problems. I called customer service very rude kept interrupting me would not listen to a word I said they don't really care about the customer metro here we come

From the owner: Welcome to Boost Mobile Premier Store. Boost Mobile is your go to Boost Mobile Authorized Retailer…read more We have the best selection of all the hottest devices with the added bonus of the best customer service in the area. We pride ourselves in helping you find the right phone for all your needs. Come on in and check out our great prices. We will make sure that you leave the store a happy customer. Habla espanol

I have the DSL internet This is the worst internet service…read moreyou can get . I have had this service for 6 years It was ok for about 4 years then it got bad. It's down at least 3 or more days every month and it takes several days to get someone to fix it. It's difficult to get someone on the phone that even cares. And the worst part is it's only 5 or 6 megabytes down load and less than 1 megabyte upload but I cost $135 a month. Maybe their fiber service is better but their customer service is very poor. If you have any other options for internet it can't be any worse.

This company is the worst at Value and customer service I have experienced…read more The system glitches and goes out for days at a time. The company does NOT credit your bill when they should for outages or plan changes. They bill an entire month ahead! You quite literally pay for services you may not even receive. I have ALWAYS paid my bill before it's even due regardless of the service. East Texas has no competition for them so they steady make it a business of conning and threatening elderly customers out of money! The internet charges in this part of Texas are twice the amount that you would pay in central Texas. This company is very crooked.