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    Wings and Rings

    5.0 (1 review)
    Closed 11:00 am - 12:00 AM (Next day)

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    17 days ago

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    Ask the Community - Wings and Rings

    Wingstop

    Wingstop

    2.0(19 reviews)
    2.3 mi
    $$

    We love Wingstop We like it's cooked to order but I want my…read moreFries to come out just as hot as my chicken ! Sauces are watered down too much We will give them another try .

    A mobile order was put in through the Wingstop app. It was simple and easy. The app gave an…read moreestimated wait time for the food to be prepared in 20 minutes. I arrive to the restaurant to see 2 employees working. The cook was having to handle the cashier duties while she just stood off to the side observing. It seemed as though a customer was unhappy with his dine in order and 2 large trays full of uneaten wings and fries were thrown in the trash and the man was given cash back. Customers were all standing around the front desk quietly observing when anyone was gonna approach them and ask what they needed. There was no communication what so ever! The cashier didn't greet anyone nor make eye contact with anyone. As if there wasn't 6 people waiting around for who knows what. If Mobile orders are in such high demand, they should have a sign in sheet like they do for the doordashers. The cashier had no idea who was there to pick up their orders. She didn't ask for names of the customers and what they are there to pick up. She wouldn't acknowledge the customers that were there physically but she had no problem answering the ringing telephone to take additional phone orders. The cook looked extremely frustrated trying to handle the tickets coming in knowing all eyes were on him. It took an hour and a half to receive three wing combos. Their fountain drink machine was also out of order and 1 out of 2 cooks was making a store run for canned soda to give in place of fountain drinks. This Wingstop lacks communication amongst themselves as employees as well as communication with their customers. There was no structure and they were very disorganized. Upon entering I would appreciate a "Hello!" You wanna make your customers feel welcomed! I think they should have 2 cashiers handling the front, Cashier #1 can be in charge of taking phone orders and dine-in orders and keeping an eye on orders coming out of the kitchen and have Cashier #2 to be taking customers who are there to sign in to pick up their mobile orders, review their order, give them their cups to get drinks if they have any and to please have a seat while waiting patiently for their order to be made meanwhile also keeping track of the orders coming out and distributing them in a timely manners to the customers to have hot fresh food.

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    The Pizzeria - Pepperoni and jalapeño Pizza

    The Pizzeria

    3.8(26 reviews)
    2.4 mi

    I'd like to tell you a story. It's either late 80s or early 90s and it's just me and my mom at The…read morePlaza Mall. We've gone through the routine of JC Penny's, Dillards, and Sears and now it's time for my food court reward for not misbehaving. Many of you might not remember or have been born yet, but the place that took center stage and what was my favorite pizza place to this day was Luca Pizza. I'll always remember a worker wearing their chef's whites offering samples in the dining area, and my mom taking one for each of us. Every time I ate a piece I thought, "man, no wonder the Ninja Turtles love pizza so much". And then one day it was gone. The pizzeria that I loved so much growing up was no longer there, and it felt like it took all my memories with it. I thought that was it. All we have left here in The Valley is global pizza chains. Nothing made with heart. But then a cousin of mine told me that one of the cooks opened up his own place in Mission on Conway called "Pizza di Roma". Familiar faces. Familiar flavors. Familiar memories. After getting a haircut at Tatan's I would drive over and walk through the back entrance after passing their herb garden and get a pie. Things were right in the world, and wouldn't you know it, I came to learn that the full name of Luca Pizza was "Luca Pizza di Roma". Hah! And then one day it was gone. The doors were shut. The lights were off. Surely this can't be happening again right? Of course it was. The story would repeat itself with yet another pizzeria with the same staff called Titto's Pizzeria in Palmview until that too was gone, only this time there was no new incarnation. The spiritual descendants of Luca Pizza in The Plaza Mall were now all gone. There was no more pizza to be made from them anymore. Their story, as far as I know, had ended. And then one day I discovered The Pizzeria. The same cousin recommended it saying it reminded him of Pizza di Roma. Familiar ingredients! Familiar flavors! So, of course, I made the trek to Harlingen. Has anyone ever had that experience where they open the doors to a restaurant and you're immediately hit in the face with the smell that defines their restaurant? For steak houses it's the smell of the smoke coming from a seared steak, for panaderias it's the smell of sugar and freshly baked bread, and for coffee shops it's the smell of the sweetness of freshly ground coffee beans. For The Pizzeria, it was the smell of a caramelized pizza crust, the burnt flour left over in the oven, and the unmistakable heat and smell of a 450 degree oven that has baked thousands of pies in its lifetime. Now, I've been a loyal fan of this local pizza chain for years, and when their Harlingen location first opened, I still remember walking in and feeling like I had stepped into a true, passion-driven pizzeria. The place had energy, heart, and a sense of pride. Perhaps not familiar faces, but familiar flavors and, yes, familiar memories. But lately, something's changed, and not for the better. My recent visits to the Mission location have felt strangely lifeless in comparison. While the ingredients are still fresh, the execution hasn't been keeping up. The crusts come out uneven, the bakes inconsistent, and the attention to detail that once defined them seems to be fading. The frustrating part is that they still have all the ingredients (pun intended) to be great. Every single bite I take I think "This is good, and it's so close to being great, but it's just not there." What's lacking now is technique and care. The fundamentals aren't being applied with the same precision or passion they used to, and the result shows. I genuinely hope they can turn things around, because this isn't a lost cause. They've proven before, especially in those early Harlingen days, that they can deliver pizza with real heart. With a renewed focus on craftsmanship and consistency, they could easily reclaim what made them special. I want to keep cheering for them, but they need to rediscover the spark that once set them apart.

    The pizza is very good. The bread knots were awesome. We had the knots, two slices and 2 drinks for…read morearound $14!

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    Wings and Rings - newamerican - Updated June 2026

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