Our experience today was exceptional! It was ran with only 2 people. He had excellent customer service. Our wings and fries came out just the way like it. read more

We order to-go to skip the hassle of the slow service. I highly recommend their bone in -lemon pepper wings -garlic parmesan -mango habernero Upon first glance it seems like they copy BWW's flavors, but Wingstop's wings are dry rub, which I prefer. Get a side of veggies and some ranch and beer and you have an awesome dinner :) read more

If I could leave 0 I would, rude little lady ( no name tag) yelled at another associate for getting mobile orders .. what's the point of all ahead read more

I was watching football and craving some wings one day so I decided to order from wingstop because I'd heard good things in the past. I ordered 15 wings (bbq and Korean bbq), Cajun corn, and seasoned fries. Wingstop definitely has great prices! I'd say the wings were really crispy and still nicely coated in sauce. The Korean bbq was definitely my favorite because it had the authentic taste and a good kick to it. The hickory bbq was a little too sweet for me but I think a lot of other people would enjoy it. The Cajun corn was the favorite thing I ordered; it was crispy and sweet and the spices they used made it very flavorful and unique! However the one thing I would not order again was the fries, which were very disappointing. They were not very crispy and were COATED in salt and it was too overwhelming. Overall, I'd definitely come back again or order for a super bowl party! read more

Ordered two combos today and they put zero seasoning on my fries smh , both of my fries were the same , bland

We choose this location to order from over one much closer because the reviews were much better. It seemed like their online ordering system gives an inaccurate pick up time so to avoid waiting we arrive about 15 min after it told us it would be ready. Still had to wait a bit but not long The flavors are better than BWW and the wings bigger but they were REALLY overcooked. Half the wings (bone in) were dry rub and those were the driest, super crunchy enough to damage the inside of your mouth. Would probably order again no dry rub only sauces. They also don't give you anything but wings in the bag, so if you want napkins ask before you leave. read more

I can't believe it took them an hour and 15 mins to give us our order. We got a family pack 30 pcs of wings. And they're just taking their precious time while all of their customers are starving and smell like wings too. Totally not cool you know. Please step up your game guys. Wing stop is wing stop don't bring us down read more

Do not eat at WingStop #601, unless you want to get chorro. I came in for late lunch and ordered 15 piece combo. The server took my order, and said it would be a 18 minute wait. No more than 5 minutes later my order was ready. I noticed a few pieces were semi-hot, but obviously not fresh since the meat was dried out. I spoke to the server, asking if they were trying to to recook previously cooked chicken, and expressed that this was not cool. They attempted to clean up their lies by explaining that they dropped a previously cancelled order with mine, but offered no service to correct their behavior. Needless to say, I ended up getting sick from the food served at WingStop #601. New owners have allowed this chicken restaurant to go to crap. And in all likeliness, this place will get shut down very soon! read more

Wingstop is my wifes favorite place to eat wings. Great flavors, good environment, good chicken... go there and eat.... read more

Wingstop - Lemon pepper, garlic parmesan, & louisiana rub! Awesome! - Chicken Wings Near Me - Chino Hills, California

The order process needs to be streamlined. There's enough combinations to please everyone but realize this just slows down the ordering process. WTF you need my name to start my order. Wings were plump & juicy. Had Atomic & Hickory BBQ. Great sauces. Dipping wings in Ranch & Blue Cheese. Both were superb. Had seasoned Cajun fries, they were warm/cold compared to the temperature of the wings. A few were soggy. You cant leave the fries sitting out, until your wings are cooked. Had my order to go because NFL games were on but no sound. Make sure you get napkins before you leave. No napkins in the bag. read more

i frequent this place a lot since my job is in the same shopping center. more than half the time i get lunch here because i love this location. they're efficient and always have my orders ready on time when i go on my lunch break. the staff is always friendly and i always look forward to coming here on my lunch. the food is always well made, and i appreciate the staff very much. read more

I went here earlier today (11/1) around 2:00 pm and I had such terrible service. The older lady working was very rude. She was rude about taking our order and explaining the items to us. After ordering while getting my order she then proceeded to Say "the order has been called out and you should have heard me" yet she didn't notice I was there because she was on her phone. Not only was the service bad but the wings were extremely greasy. Guess I'll start buying wings elsewhere. read more

I love wing stop and I order it ALL THE TIME. however this time around was not good. My wings came in a huge amount of Grease and that's just gross!!! I had to take all the wings out and put them on a napkin just to get the grease off! I don't feel like that is a standard wing stop wants to keep. Very disappointed :( read more

Wingstop - The grease that came with the wings! A little wings with my grease *barf!* - Chicken Wings Near Me - Chino Hills, California

Came on a Wed night for quick dinner with my hubby. Each ordered basic meal with 6 wings, fries and a coke. Took about 20 min to get our order BUT they did have like 5 or 6 large To-Go/Mobile orders at the same time that came before our order. Seemed more like they were under staffed as we only saw 2 employees (1 upfront, 1 in back cooking) Wings were good, could have been fresher. Fries were very nice and crispy. Also hot the Voodoo fries - recommend if your a fan of cheesy fries. Would come back but not really a dinner spot. read more

I just order through DoorDash and I wanted to call the restaurant to make sure that the order is 100% correct and Jesus answered the phone and was so nice to me he answered all my questions and he even repeated the order for me to make sure that they're going to get it 100% right and I just really appreciate that and I think he's amazing at customer service and I just want to say thank you again to Jesus I will definitely order again just because of him read more

Food is fine but when it clearly states on the door to wear a mask and the Karen's of the world find it unnecessary to wear one even when the cashier polity asks, there's a problem. This lady should have been asked to leave. When the cashier asked if she had a mask, the Karen stated she can't wear one and continued to place order. No one wants to wear one but if you can't comply get out of places that require it! read more

Ive tried to give this location the benefit of the doubt but i think i'm over it now, ive been here like 3 times and every time the wings were gross. Either weird textures or discolored or just dont seem edible both boneless and bone in. read more

Wingstop - Every single wing i got was black like this on the inside - Chicken Wings Near Me - Chino Hills, California

Great tasting wings great friendly crew members Fast food Jesus and his sidekick rock A+ Poor chikens read more

Wingstop - Chicken Wings Near Me - Chino Hills, California

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My family really enjoys the food here and usually do not complain about restaurants , but I have to say my experience today was the first . I ordered food through their website. The food is good as expected, it was the service from their assistant manager Jasmine that was surprising. It was suppose to be ready at a certain time and I had my son pick it up. After 15 minutes of waiting, I called to check on my order. When I spoke to Jasmine she was very rude. She refused to take my message to speak to the manager at the store and told me to call back when he is at the store. The manager at this location is always pleasant even on busy days. They need to work on their team. read more

First time giving this place a try && GOODBYE Buffalo Wild Wings HELLO Wingstop! Walked in & was instantly greeted by a friendly cashier named Lashe. She was super nice & was able to answer all our questions. I really appreciate great customer service. We tried the 10 boneless wings with two different flavors the original hot && the BBQ. Both extremely flavorful and enjoyable. They weren't too spicy but had a great taste. Also the wings were nothing like bww. This wings were large covered in sauce && had a lot of meat too them. They also have 69 cent wings Monday & Tuesday! The place was clean and well taken care of my only concern was they don't have trash cans to throw away your mess. This is by far my new favorite wing place...or "wing stop" If your you in area try this place out!! Again thank you for the great service & amazing food!! I will be back read more

Called to place an order. I was put on hold for 5 minutes and was hung up on. This was very unprofessional and bad customer service to hang up on a customer. read more

Wingstop - On hold for 5 minutes and was hung up on - Chicken Wings Near Me - Chino Hills, California

Ordered 30 piece combo and went to pick it up for a total of $48.33. Gave her $100.33 and got only $42 back so I let her know she owes me $10. She didn't seem apologetic and gave me my $10. Already annoyed at the horrible service, I come home to the wrong count of wings in all wrong flavors. Called them to notify them and they asked what flavors I received. So am I supposed to study your flavors so that when you ask me, I can just tell you off the bat? I told them Idk and they are all red and looks spicy. They said the order has to be brought back if I wanted the correct order. First of all, why would they want the food back? Shouldn't photos be more than enough? Well, I told them yes I need my order correct bc they are for the kids who cannot eat spicy flavors and all the flavors they gave us were spicy. But if you made the mistake and I'm doing you the favor of bringing back the food, shouldn't I be compensated??? Well they gave me an extra of 6 more wings. Yeah you read it correctly. And the last the the manager had to say was to call corp and complain if I wanted my money back. Worst service. No wonder the ratings were horrible. read more

They are all great always proving good service And I love there Louisiana rub with extra Cajun it's taste great love the spice and they make it just right read more

My first visit to this location and it was around 9:30pm on a Saturday night. I ordered an 8 piece combo boneless wings (two flavors and veggies) and it took 25 minutes for my order to arrive - Twenty. Five. Minutes. The boneless wings are very small and overly salty. However, the veggies were cold and delicious. The floors and counters were dirty and sticky. I'll give this place another try in the hopes that the service and cleanliness will improve. I'll update my review upon a second visit. read more

Took about 25 mins for 6 wings. The cook in the back was trying his best but was the only cook there and he was backed up with orders. Didnt get my order until I went and asked where it was. They gave me 12 wings for waiting so long. Food was good but took forever. Would of gave it a 3 stars but the cook was trying and I got extra wings so 4 stars read more

This is my second time to this location and I still don't get it, all the table are covered with people trash! Maybe if the employees don't have time to clean table for guest they should put a trash can in the store. This place is small and for me to ask to have a table cleaned so I can eat is ridiculous. Get you shit together read more

Wingstop - So when you read Yelp reviews the are pretty right Walked in to have dinner and found 5 tables covered with trash, - Chicken Wings Near Me - Chino Hills, California

I love this Wingstop on chino hills the wings and fries are always fresh and made to order that takes al little bit longer but worth it ..... I always hang out with my friends an coworkers after Work , our favorite flavors are mango habanero and Lemmon pepper they always have our favorite beer And service always great . Definitely recommended to my friends and family .. Thank you Wingstop .... read more

Delivery service is horrible! When Wingstop Chino Hills forgets anything in your order, they will NOT deliver what is missing. You either pick it up or get refund! What a joke! read more

Excellent place to eat fried chicken. Garllic parmesan smells like stinky tofu. i Love it. I also love the blue cheese and ranch sauce dipped with fries. Melts my fat clogged arteries. read more

The employees are not friendly whatsoever.. I ordered over the phone & was given a pick up time.. I arrived on time & was told they would be ready in a few minutes, not a problem.. But I waited over 50 minutes.. When I went up to the counter to ask what the hold up was the unprofessional staff were too busy talking to their friends that came in every 10 minutes.. I basically know all their prom plans. I was never apologized to or thanked for waiting.. That is not good customer service. *Note to the owner: if all these reviews are complaints about slow service & horrible customer service, why not fix it? There is a Buffalo Wild Wings up the street that we will all go to instead. This place is going downhill. I won't be back. read more

If I had to choose the way I'd go, I choose death by Wing Stop. I think I eat enough of this stuff that I have no other option! This spot is nothin' but fried goodness. Lemon pepper and garlic parmesan are hands down the best flavas. Nuff said. It's also one of the only places that's actually open passed 10pm where you can get a decent bite in Chino Hills. All those other "wing" places can shove it! Buffalo Wild Wings... you suck! The only thing missing is a doctor's clinic that should be in the back of the restaurant. They should re-name it "Heart Stop". read more

Dude complete garbage! I got mango habanero and Louisiana rub flavors on my 8 piece boneless wing combo. Let's just start with the mango hobs, I have to say it was the best thing of my meal but not something I would ever get again. The Louisiana rub flavor tasted just like those shitty chicken rollers my boyfriend gets at 7-11 YUCK and on top of that my fries weren't even fries, they were thick cut pasty grease slabs. It also took 30mins to come out of the kitchen. The only thing that's stopping me from giving this place one star is the girl who was working at the register Sunday night. She was so sweet considering how packed the place got and that I'm sure she had to deal with a lot of pissed off people, she herself deserves 5 stars. read more

Lemon pepper & parmesan garlic bone-in wings! Definitely my favs. I love their fries too! It has a good sweet/salty seasoning on it. Mmmm! Unfortunately, it is hit or miss as far as quality. Usually chicken is pretty moist, but there has been a few days when it was slightly dry and the fries were underseasoned. So hopefully you go on a good day! =p read more

Not my favorite wingstop but its the closest to me. They are pretty rude and they suck at answering the phone. I wanted to call in my order so I can just pick it up instead of waiting. I called them about 4 times and not once did they answer. I got to the store and as I was ordering the phone starts ringing and behold they just laugh it off and just let it ring! SERIOUSLY!! One of the girls just stood by the phone and chuckled, shrugged, and just walked away to go to talk to one of her coworkers. When I was ordering, the girl was pretty rude and giving me attitude the entire time ordering. Hands down this wingstop needs better employees. I love wingstop but this one sucks. read more

The service here lacks big time . Not sure what happend, this use to be my go to wing stop. Because all the other places around me are dirty, lack service , or just not my type of environment . This experience changed my perspective on this wing stop. I ordered over the phone a 10pc combo . I show up and pay then get handed 10 wings no fries or drink . Wish I remembered his name but I can tell his communication skills are not very effective even over the phone . He looks like a young kid. He said that I never ordered a combo just wings. Really ? Why on earth would I do this. He should have asked me instead of assuming I had not ordered. This really pissed me off on top of not getting what I wanted he said I never said what I know I said . So I had to pay another separate transaction for fries and drinks , for my daughter and I. So the experience , unless you want bugs crawling on you. Don't come here. I had a pincher bug climbing on my arm from being on the table. I made a scene and it was embarassing but I was so disgusted I walked out. Never coming again . read more

My 4 friends and I come at least 20 minutes before they closed, we walked in and the girl said "these people better not order, the hell?" & the things is I've worked in food for like 5 years and it does annoy me when people come in a little before we close, but I never make it obvious if I was annoyed or not. There was no welcome, just "are you guys gonna order, if so we close in 15 minutes" the bones take at least 15 minutes.... Like no feeding for our need or anything. We were rushed and it's not like they greeted us when we left.. The customer service was not pleasant tonight and I hope they were see this to fix their attitude. read more

WINGS DON'T MAKE YA FULL When my friend brought me here I thought to myself, "All they got are wings?! Better be some tasty sides to that meal." Disappointment. First of all, if you serving wings as a meal how can you go skimpy and sell skinny anorexic chicken wings!? It's like nicole richie or paris hilton all bones w/ no meat. The seasoned fries sides were gross. Oily and too salty. Matter fact the wings were pretty greasy too. Lemon pepper flavor was good but like I said, hardly any meat. I will def. pass. on the next visit. Wings are great as appetizers or finger foods when watching a game on tv... but as a meal it just is a waste. read more

First of all the service here was the worse the girls were on their phones and had major attitude the tables were dirty and when we asked them if they could put a new roll of napkins they seemed bothered if you can't handle customer service then you should go find another job I hope management makes changes asap!!! read more

Wingstop - Are you serious!! - Chicken Wings Near Me - Chino Hills, California

I come to this location often, the food is always very good, served hot and quickly. The service is absolutely amazing, Joel the manager will always make sure to make things right and this will be the only location I go to. read more

This is a 1 star simply for this wingstop not following the same policies as the others I have ordered from. Miss living in Irvine and next time I will order when I am by the Cypress location down the street from my office. I have ordered a lot of wings some of which dry out quickly or have been dry on pickup. What I mean by that is both the chicken being dry and simply not having enough sauce. I want my wings coated not this nonsense of nothing on my fingers. I have always ordered from wingstop wet with the sauce on the side incase they don't put enough at no charge. Well this location says we can't do that. Funny thing out of the 10 or so wingstops I have been to this is the only one to say that. They said they would have to charge me for each sauce. Wings as a whole were meh. Overcooked to where some were dry & some shouldn't even count as a boneless they were tiny. Like why would you not trash that or give that to the employees. Don't send that nonsense out to paying customers. Won't be going back to this location. This is not about nickel and diming simply everyone has a different perception of wet. I like mine wet wet ;) read more