This In-N-Out restaurant is a great great place. General Manager Nicole is working very hard and take care of all the staffs with warm-hearted mind. And manager Kyla is always working very hard and always serve for the customers with happy smile. All the managers and associates are doing great job and work hard,serve for the customers with lovely smile. They're doing a lot of efforts to maintain clean facility from very early in the morning. Thank you very much for your warm-hearted service. read more

Terrible burnt burger. The buns were burnt but cold, worst in out ever visited Staff was busy chatting at the drive thru counter And the fries were absolutely cold and hard crispy like stone I literally trashed this Thanks in n out read more

Even with the crazy prices that is going on with fast food lately, In-N-Out Burger is still very reasonable with their prices, quality of food and great customer service throughout the years!! They are truly the best, and well worth every penny you spend on it.. read more

In-N-Out Burger - Burgers Near Me - Chino, California

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You really can't mess up In N Out... it's like the safety blanket of burgers. Fresh patties, crunchy lettuce, perfectly sliced tomatoes, naturally cut patatoes, and yet somehow it's good every single time!!! However..... this location? Absolute chaos!!!!! Yes.... I know, I know.... they're ALL busy, but this one felt like a real-life game of Frogger w cars and people coming from every direction. The food was worth it, but the traffic flow definitely chose violence!! Still, no real complaints. We needed something fast, tasty, and dependable and In N Out showed up like it always does. read more

In-N-Out Burger - 3x3 for us 3!!! - Burgers Near Me - Chino, California

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FREQUENT visits: you can always smell an In-N-Out nearby when driving... * FARE(S) feasted on: burgers, milkshakes, fries *** Love their burgers, always done right; usually ask for double-fry b/c their fries are never as crispy as I'd like * FRIENDLY service: Yes * FRESH air seating outside? Yes * FAIR pricing: Yes * FEE processing: None. Accepts credit cards * FREE parking: Yes, large plaza lot in center but area around shop and drive-thru gets pretty crowded at peak times FIVE stars **** read more

In-N-Out Burger - Menu (Dec 2025) - Burgers Near Me - Chino, California

I have visited this In-N-Out location several times, and unfortunately the restaurant is consistently dirty, with tables, floors, and dining areas that often appear unclean. The overall cleanliness of the restaurant needs significant improvement. The food quality has also been inconsistent. The burger buns are frequently overcooked or burnt, which is disappointing because In-N-Out is usually known for quality and consistency. To be fair, the managers have always been polite and have genuinely tried to make things right when issues are brought to their attention. I appreciate their efforts and customer service. However, the same problems continue to occur, which suggests there may be larger operational or staffing issues that need to be addressed. I hope management takes a closer look at the cleanliness standards and food preparation at this location because it has the potential to be much better read more

First time eating from this location via their food truck and everything was made according to my specs - Bravo ! Food was served in a timely manner and the staff friendly :) read more

In-N-Out Burger - Double Double Well Done No Onions - Burgers Near Me - Chino, California

I've been going to this In-N-Out location for years and lately it's been so disappointing. The buns have been a recurring problem. They're consistently over-toasted to the point where the bun is straight-up burnt and hard like charcoal on the edges and crunchy in a bad way. It makes the whole burger harder to eat and takes away from that classic In-N-Out taste. The photo I attached is from my most recent visit -- you can clearly see the charred bun. It's not just "well-toasted"; it's overdone and affects the texture of every bite. This isn't a one-off thing; it's happened multiple times at this spot. Please train your cooks. read more

In-N-Out Burger - Bun - Burgers Near Me - Chino, California

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There isn't enough good I can say about in n out but I'll definitely try. We attended an event and needed to remain close by the area, so what better way to spend the afternoon then with some delicious in n out. Let me tell you about the incredible hospitality we received! The staff are all so friendly, helpful and kind-- not something you would expect at a burger spot. They have set the bar high for any competitors they might have. You have staff walking around cleaning up areas that need attention in a quick and timely manner, but they also take the time to ask how are we enjoying our food, would we want a refill on our drinks? I didn't expect this type of service but I do appreciate it. At a table near by us I could hear the staff ask this couple what their order number was so he could check on it for them. Always fresh and made the way you ordered! This location was definitely one I will continue to come back to clean, nice and friendly people all around! Also, if you ever happen to be around on a rainy day stop by for the kids free hot coco with or without marshmallows ages 12 and under! read more

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9/28/25 First meal of the day, yeah, super late! Maybe it was just great timing but this location actually didn't have a long line at the drive thru OR at the counter, SCORE!! Ordered 2 animal double doubles, a couple of fries & a strawberry shake. The cashier was friendly. Our food was ready in a jiffy. This location is well maintained & there's always someone tidying up, sweeping, cleaning. The food came out hot & tasted great. Fries were crispy & seasoned well. read more

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Can't go wrong with in n out! Truly a gem of California. The service was quick even though there were 30 people ahead of me and they kept the restaurant clean. The food is always consistently good here. I highly recommend getting the double because the single doesn't feel like it has enough meat. read more

In-N-Out Burger - Burgers Near Me - Chino, California

I love that they close late at 1 am, this is the only quality meat I can find late evenings. please dont change your hours :)

This is one of my favorite In-N-Out locations. Every time we come through, the food is fresh, hot, and exactly what you expect from In-N-Out--consistently well made food that hits the spot. The staff here is friendly, fast, and super efficient, even when the drive-thru line is wrapped around the building. They keep things moving without ever compromising on quality. The restaurant and outdoor seating area are always clean and well maintained, which makes the experience even better. Whether we're grabbing a quick bite or craving something reliable and delicious, this location never disappoints. Highly recommend! read more

This is our GO-TO in n out spot. It's in a very busy parking lot but it's big enough to hold a lot of people. So finding a seat isn't an issue. The drive through can be rough to get to and it usually lines up through the parking lot and into the busy intersection of the business parking lot. So I tend to just go in. Their service is always phenomenal, I have some kids and they offered them coloring pages right away and even gave us some hats to wear. The food is always spot on and it is always prepared fast and fresh. They have lots of seating inside and if you aren't able to find a seat inside, there are plenty of tables outside to sit at. We'll be back soon! read more

In-N-Out Burger - Inside - Burgers Near Me - Chino, California

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My husband and myself came in today we have errands to run so we decided to stop at this in n out , is definitely recognized for exceptional service, " with friendly, efficient staff. It's consistently clean, well-maintained dining areas and quick, welcoming service, often noting that staff are actively working rather than standing around . For example Kyle the young gentleman employee named Kyle went out of his way to make sure all customers were well taken care of .. I am very appreciative that he does this for all customers! Thank you to management for hiring this young man , he went beyond ! read more

One of my favorite burgers joint. Number one on my list. I ordered a 3 x 3 plain with cheese and whole grilled onions only. Cheese fries extra well. Diet Coke. This is my go to meal every time I go to INO. I have tried a lot from their secret menu but this my favorite. Love this place. I will always go back. read more

In-N-Out Burger - Medium Diet Coke drink - Burgers Near Me - Chino, California

I have been coming to this In N Out for years. The quality is always consistent. The only drawback is usually how busy it gets. Since they opened two lanes to get drive thru orders, its definitely gotten better but during busy times, it will still probably take a while. Sometimes, definitely faster to order inside. My favorite as a vegetarian is the grilled cheese animal style with chopped chilies. My husband loves the double double animal style. If you're in the mood for something sweet, the Neapolitan shake is delicious and is a perfect mix of vanilla, strawberry and chocolate. read more

No lines inside during a weekday afternoon, but still a bit of a wait since most people go through the drive-thru. Nice and clean as expected. Love their burgers, whole raw onions and chopped grilled onions! read more

This In N Out store is In nice. Store Associates are great most of the time. Always nice though. Am local so am a regular. I usually avoid the drive-thru coz traffic in parking lot areas are a pain. In-store orders are usually faster, plus free refills on drinks. Every time I get the combo though I tell the store associate that I always get the small nubs of the fries and very little long strands (which defines French fries). So I ask for longer strands. - Doesn't help. Always get what's in the pic. A most recent trip, the store associate said he added "long strands" on the comment of my order - but I guess they don't read it and always, always end up with nubs. Another visit, I brought to the attention of the store associate cleaning in the floor that one of the ice tea tanks was empty (just to be helpful & informative), but he kinda snapped back, "I'll get on that right now," which wasn't my intent in informing him. I was just waiting for my order. So, apart from their French fry "nubs," this store can do better with more longer strands without me having to ask for it every time I order there. It's just getting old. Yet Yelpers, I recommend this store regardless. read more

In-N-Out Burger - ALAWAYS GET THE NUBS. NO LONG STRANDS, which defeats the purpose of being French Fries. - Burgers Near Me - Chino, California

Great burgers. Excelkent service. They had someone bussing tables and asking if we needed anything. This is always a favorite stop

This is the second time this month that my order is screwed. I ordered 2 double double cheeseburgers with everything on it. The first time burgers just had cheese and no condiments. The second order came with just 2 patty's, cheese but again no condiments. I'm so done with them. Not a fan of this location. read more

Service was great and my food came out exactly how I ordered. I like how every employee repeated my order since I made a couple of adjustments and everything came out great! read more

In-N-Out Burger - Animal style fries - Burgers Near Me - Chino, California

This was, BY FAR, the most crowded and unorganized In N Out I've ever been too. It was insanely packed. We couldn't find a table either inside or outside. Thankfully, a nice young lady invited me and my husband to join her and her son at their table. We waited a really long time for our food. The burgers and fries were good but it was chaotic. As you can imagine, the parking lot was a zoo! Had to wait forever to get out of the parking lot. Will go to a different location next time I have a craving for In N Out. read more

In-N-Out Burger - Double Doubles and fries. - Burgers Near Me - Chino, California

Was extremely disappointed by the quality of the food and service today. The bun was horribly dry, tomatoes were sliced awkwardly large so threw off the harmony, and the burger had little to no sauce in it. Didn't have the signature in n out taste at all. There were raw and burnt fries in the bag, and the animal fries were horrible. The sauce tasted like it had gone bad. Ended up throwing them both out. Girl at the window got pissy when asked for extra spread and didn't even give any. read more

On 12/9/26, I went to the drive-through. A guy took my order outside, but didn't ask if I was going to eat in the car. The girl at the cashier window did not ask either and did not offer a lap mat. I had to ask. The girl at the pickup window handed me the order in a bag. I said that I was eating in the car, and she interrupted to finish my sentence that I wanted a box. She grabbed the bag and took a long time with the box. The burger was good, hot, and fresh. The fries were in little pieces, hard, and cold as if they were pulled from the inventory trash bin, where they dispose of food. Ever since fry was hard as a rock, and I could not eat it. What a waste. No quality control. In general, they make the food too soon and leave it sitting while customers wait in a long line, then get cold food. No excuse, considering their prices have nearly doubled since the pandemic. What do customers get in return but poor service, cold food and a lack of common courtesy., read more

In-N-Out Burger - Fries - Burgers Near Me - Chino, California

Way better and cheaper than McKy D's. Faster service and lots of good condemnation. And inside are way cleaner and lots of helpful workers.

After getting some chicken fingers from Raising Cane's, I wanted to get two chocolate shakes from In-N-Out that happens to be next door to Raising Cane's. Now that's how you like the businesses to be in close proximity from one another. Never fear competition because it can only bring more customers especially when all good businesses are in demand such as In-N-Out and Raising Cane's. Providing great options is a must!!! Anyway, I initially wanted to go through drive-thru so I didn't have to get out of the car in the rain. However, I somehow missed the drive-thru entrance and ended up parking and walking in instead. I needed to use the restroom anyway. All worked out as it was meant to happen LOL. Thank you! There was one customer in front of me which is unusual at dinner time in an In-N-Out, but then again, it was raining. Everyone was probably at the drive-thru LOL. I ordered two chocolate shakes only. First time ever that I didn't order fries at In-N-Out. Why you ask? Well, I had already have fries from Raising Cane's. We'll save the In-N-Out fries for next time. Chocolate shake was good, but it was a little lighter in texture and taste compared to the my last chocolate shake I got from another In-N-Out. Also they didn't fill it up to the top which was a bummer. Anyhoo, the inside was smaller than most In-N-Out that I've visited. Staff was fantastic. Service was quick. Got my shakes in a jiffy. I'll come back for the fries next time. You know I will. Thank you! read more

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What more can I say except In and Out is a no fail burger chain to go to for good fast food. The consistency of going to different locations and receiving the same quality every time is their key to success. We walked in today to a crowded store, line full, seating full, and drive-thru packed. The amazing part is that they handle it, and within 10 minutes, the line was nearly empty again. Well-oiled machine is what this business is, and they do great at serving crowds. People are willing to throw hands claiming this burger is the best and I don't blame them. The only thing that is garbage is parking at this location. Lot is busy with Walmart and other stores but In and Out is situated near the plaza exit. At peak getting around can be a hot mess. Anyway... toodles! read more

In-N-Out....the one place where the food will always be consistently good. This location is like all the others....busy! But, it is in a rather large shopping center providing ample parking. A large dining room with plenty of booths and tables where you'll always be waited on by a friendly, cheery young man or girl, they are always polite. And of course the food is always fresh and hot. read more

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Can you add more seating outside? And maybe a second story ? Lol, there's not enough room for everyone ever but I see potential room for tables outside read more

We live in the area and frequently go to this in n out for years. Always good. Employees nice and helpful. Unfortunately, the last couple times my order was wrong and the food hadn't been up to par. My burger patty was thin and dry and it was literally half the size of the bun. Very disappointing. And we were missing an order of fries. read more

In-N-Out Burger - My burger - Burgers Near Me - Chino, California

Great service, great food, great value! We have complicated orders and they usually get them right. Always tastes delicious and service is friendly even though they are always busy. They also have a sticker activity sheet, which keeps the kids busy since there's usually a wait. Can't go wrong with In-N-Out! read more

In-N-Out Burger - 3x3, cheeseburger, protein burger. Bomb! - Burgers Near Me - Chino, California

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Always a 10/10. Good food fast service. Great fries. Can never go wrong w a double double read more

In-N-Out Burger - Burgers Near Me - Chino, California

Good customer service. They work efficiently despite being very busy oftentimes. I got my food in a timely manner. read more

In-N-Out Burger - Current menu prices - Burgers Near Me - Chino, California

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I went there today I ordered at 7:50pm and waited until 8:28pm to get my order, I asked the guy for my order and then he just ignored me went back again and asked and a lady said "let me check" she didn't even go check instead she said "oh I think this is your order" for me is like what do you mean you think this is my order? then she "told me we can remake it for you" like she wanted me to wait maybe another 30 mins to get my food. I am very disappointed in the staff and the service read more

Yesterday our family purchased a few burgers and fries from this location. To our surprise the fries were cold and old. In-n-Out fries are only good when they're served hot and fresh. Once they get cold they're terrible. In addition, the fries were overly salted which made it almost unbearable to eat. We ended up tossing half of them. Needless to say, we're not likely to go back to this location for a while. read more

In-N-Out: Hands down the best burgers. Drive-thru lines can get wild but the double lanes they started to incorporate helps. Is it me or does anyone else have a hard time keeping up when they repeat back your order? ..... We tend to add multiple customizations, so when they repeat it super fast and in a different sequence than how we gave the order, it gets very confusing. ‍ read more

In-N-Out Burger - 3x3 animal style - pickles + extra raw onions + chilis - Burgers Near Me - Chino, California

I Wanted to leave an amazing great review for an associate at this location, her name is CHARLOTTE GA. She is an excellent and amazing associate, her great customer service and friendly attitude deserves recognition and appreciation. We love our local in-n-out location in the city of chino, California. read more

In-N-Out Burger - IN-N-OUT GRAND AVE IN CHINO - Burgers Near Me - Chino, California

The gentlemen who helped me did a horrible job , he didn't even take my order right fire him and hire a more efficient female

- Simple and delicious burgers - There's just water with lemon - Not expensive price - Best for price and quality - Recommended read more

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