The staff here is always really friendly. Very clean and chill atmosphere. Maelene is very nice and helpful. The corn keeps me coming back. read more

The menu is so small print. I misread the 5 piece as 4 piece for the meal. To my surprise when I didn't get a cup for a drink I looked at my receipt & noticed the tenders & veggie sticks as separate orders. I asked the lady & suddenly she doesn't speak English anymore lol. Don't come for as I am Latina myself. She started laughing in my face when I was upset that I got tricked into paying more instead of using customer service to tell a customer they could easily make it all meal or something.. which would've let me kno what I was ordering was in fact not a meal. She then laughs more, puts her phone in my face as she suddenly needs a translator when she was speaking English to me just fine a moment ago telling me the register doesn't allow her to cancel but I call BS read more

Wingstop - Chicken Wings Near Me - East Palo Alto, California

I received a reply. I went and completed the survey. I have heard nothing back from your company! I called the 800 number 3 consecutive times and each time the call was disconnected. It is clear to me that you don't value your customers. The post was just put there to make customer think you care. read more

We came here for the first time and we enjoyed our time. The area was clean and the employees were very sweet and helpful. Our order came out quickly. Overall recommended this place. read more

If I could leave 0 stars I would! By far the worst wingstop I've ever dealt with. The reason we call in orders are because it's a convenience for people in a rush or with schedules of their own. Placed an order 1030pm with an employee. Took my order just fine. A little bit of a language barrier, but never a problem with me. Told me my order would be ready in 20 minutes. So I took my time getting over there. Get there to pay and they say my pre will take 28 minutes. I asked why and they said it's their new policy that they start the order after payment. Never stated that on the phone, told me my eta, and even gave them a 5 star on their survey. Big mistake! Then gave me shit for wanting a refund because I couldn't wait. No one in the restaurant spoke English. That's not a big deal, but when it comes to my money and my food it is. Go to any other wingstop down here. This one ain't it read more

When it's good it's great, but when it's bad it's awful! Also who goes to Wingstop expecting the worst, well nobody should, but this location is not consistent! They are usually really busy and possibly short staffed. Unfortunately due to those two things, when they mess up, it's a sad day! This last time (last week) I ordered online and picked up - got home and the boneless wings were not even moist (Mango Habanero) the sauce looked like it was drizzled on the wings, I could see parts of the wing had no sauce at all. Fine it's cool, I ate it. Got to my Lemon pepper ones and seen a long thin light colored hair on top. I pulled it out and my husband watched and knew right away it was definitely not mine. My sweet husband then offered his BBQ ones to me since he knew I was absolutely NOT going to eat the lemon pepper ones. I took him up on his offer but his BBQ ones were so old, they tasted stale and the inside was dry. I didn't even wanna complain since he had offered the wings to me as a nice gesture to make up for my Lemon pepper ones. Once he mentioned the old dry wing, I agreed with him. We then called Wingstop in hopes to contact them about this experience, the hair, and wasted wings. However we called them 3 times from my husbands phone and no answer. I then called 2 times from my phone, no answer. That's how busy it was, they stopped answering calls. I won't be coming here for a while. I can't fathom the disappointment. read more

Stopped by Wingstop and had an awesome experience thanks to Angye! She was super friendly, professional, and took the time to walk me through the menu to make sure I got the best deal. You don't always get service like that--she made the whole visit smooth and enjoyable. Great wings and even better customer service. Will definitely be coming back! read more

This wingstop is so good!! The service at the store is also amazing! The environment is very clean! I always order from this place! read more

Wingstop - Original hot & bbq - Chicken Wings Near Me - East Palo Alto, California

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The price is too high and the customer service is not always good. The workers were having a meeting and during work hours. One worker came to the counter to take my order. Someone said something to him in "Spanish", then he left me and returned to the meeting. read more

Chicken wings, good chicken sandwich, and fries that's not good the meat so hard to eat it lotta sauce saggy fries really disappointed

You know I love the service and food here and everything is great. I love the wings. Everything is great. The only reason I was giving this a three stars because I ordered extra crispy french fries. They were absolutely raw now the ambience is pretty nice. It's just a Wingstop. I would recommend the wings are amazing but man that's some raw fries when I asked for extra crispy fries read more

Wingstop - Not extra crispy fries - Chicken Wings Near Me - East Palo Alto, California

This places screwed my order up! Had to return 3 times luckily I live near by. Don't waste your money at this establishment . read more

Been to this location a few times. Waited a while in the previous visits but this recent time was a good experience. Placed an online order and it was ready within the estimated time. I ordered the lemon pepper sandwich which was pretty good + 6 pc wing combo. The chicken in the sandwich was juicy and crispy. The 6 pc wing combo was pretty standard, I chose the classic and 5 out of 6 of them were drums. Wish I had more flats. Veggie sticks were crisp and delicious as usual. Ranch always fire at Wingstop. read more

Wingstop - Chicken Wings Near Me - East Palo Alto, California

I have been here many times and the food is tasty. Food came hot and juicy however the location is not as safe as it is located in East Palo Alto. There are a lot of weird people around the store outside. read more

Wingstop - Chicken Wings Near Me - East Palo Alto, California

So much better service and great attitude, also the line moves fast. The entire place looks clean and smells great

Excellent service! Food is always quick, hot & ready! Marco, our cashier is always so kind and welcoming when I come pick up my mobile order! Thanks Marco for always being A1 with the Service read more

Great service and grubbin Louisiana rub! Perfect temperature and plenty of heat level options read more

Wingstop - Menu and diligent workers making the free-if-u-review cajun corn - Chicken Wings Near Me - East Palo Alto, California

If I could give this very Wingstop zero starts I would..I preordered my food around 15 minuets before arriving..I was expecting to wait at least five minuets..36 minuets went by and they haven't bought out my order. When I first arrived I told the lady I was picking up a mobile order she looked at me and went about her business..the store wasn't even full.. the ladies were rude and inconsiderate. How are you taking an hour to prepare a simple chicken sandwich order, this location is the worst..it didn't even taste that good either.do not go here..your better off going to the one in Mountain View showers drive. read more

They have some good tasty wings also the fries are good fair pricing . they have multiple options as well that's a plus read more

Oh Wingstop, please work with "Maria" supervisor of this location and train her on communication. Sunday 3/26 around 4:50pm my husband ordered at EPA location. He then picked up at 5:05-5:10pm. Came back home to Mountain View and started eating wings right away. Now tell my why the outside of the wings were warm and the inside meat was cold. Lemon pepper didn't look like Lemon Pepper, it looked like butter pepper. I called the location at 6:02 and no one picked up. I called at 6:08 I called and left a voicemail. I called at 6:14 I called again and spoke to Jose who stated they are busy at that time and gave the supervisor name. I called at 8:30 and no one answered. I called at 8:32 spoke to Jose again, who said to call back because they are still busy. Shame on you Maria for not taking care of your customers or responding back. This is not the job for you. The wings were trash!! We could of easily waited for another same order or credit. Best if you guys go to Cupertino location! Their customer service and wings are great. read more

We did online ordering for take out, and it was ready relatively fast considering we ordered for an hour ahead of time Service- really friendly and welcoming, it was great! Food- inconsistent we ordered: BBQ sauce wings- really good and saucy overall the best of the items we got Garlic Parm wings- I think they changed the formula because it was not a dry rub when I have ordered it before. This version is not as good as the last, the garlic was dull and the fact that they just sprinkle a light dusting of parm just didn't cut it. It was extremely plain tasting and I was not a fan Seasoned fries- was not well seasoned, there's was a little bit of the seasoning on some fries towards the bottom of the basket but it was just very plain fries, it was very disappointing. Overall, I wouldn't recommend this location. And if you are familiar with the old garlic parm seasoned wings where it was a wet saucy style you might be disappointed in this new version. read more

Wingstop - BBQ and garlic parm - Chicken Wings Near Me - East Palo Alto, California

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Retrain horrible food sheets hit the floor and food server pick them up to served to customers if I did not see people would have been eating dirty food retrain at this locations read more

Great food yum. The people are so nice and accommodate you nicely. The food is fresh. My favorite is the garlic cheese fries they're so delicious I could literally eat them all day. I would literally leave my entire family my kids and my husband if I was gaurenteed free fries for life read more

Our service from Jacqueline and team members was great she was very kind and helpful we will definitely return , thank you !!

I like when they crispy and fried hard. The sauce ones good when they covered in sauce and not dried out, but I recommend this place because they are clean and greet you as you enter read more

We have been going to this Wingstop for years and never, ever have we gotten our order on time. Everytime you go you have to wait a long time. Today was the worst experience yet. I show up to grab my food and they cannot find my order but they didn't tell me that. So I had to wait for 15 minutes (mind you, it was already 30 minutes since we placed the order online) and they finally asked for my receipt. I showed them the receipt and they said they gave my good to somebody else!! wtf?!?!?!! So I asked them for my money back but they said they cannot give it back because it's an online order (why the f do I care if it's an online order?!?!?) so they made the food again and I finally got my food almost an hour after the order was placed. These people are incompetent and nobody should go to this place ever again!! read more

When I got there I place my order at 4:07pm I did not get my order at 4:50pm? That's a pretty long time for my order. When I told the young men was it charge that time. I told him all the brownies by sale date is expired. He said do you wanted me get a fresh one I said yes. Then he said all of them sale by date is expired. Never mind then what he did put back from of the register again. I don't wanted expired stuff. Now question is do you First in and first out with your other products too? read more

Wingstop - The brownie I brought from there but the sale by date is 11/11/2022. - Chicken Wings Near Me - East Palo Alto, California

Good GOD! Who ever made my food needs to get their ass ate bc god damn they got everything on point! Wings are SAUCY, all drum sticks (love it) and hooked me up on the ranch. And they told me 20 mins, god damn didn't even take that long maybe 10-15 hell yeah. Get them homies a raise read more

Best service and the food so good everyone is so friendly at Wingstop I love this place I recommend this place read more

Wingstop - Good food and service Wingstop - Chicken Wings Near Me - East Palo Alto, California

The employee Daniela was very kind and had great customer service. The food is good never have had a problem.

I love the place, it's clean, everything is very amazing, daniella luna is such a great worker, very nice, the food is amazing there, 11/10 recommend this place. read more

Great Costumer service and helpful staff they greet right away Very clean place. And spaciouse read more

Went in Sunday early evening... first time I've ever been to a restaurant that ran out of napkins. Ran out of Fanta Orange Soda too. What's going on with management? Supply chain issues? read more

Wingstop - How you run out of orange soda? - Chicken Wings Near Me - East Palo Alto, California

Wing stop at #1009 gave me great service and Daniela was very kind and helpful. The food was well done and the wings were delightful read more

Wingstop - Receipt - Chicken Wings Near Me - East Palo Alto, California

Honestly this is the worst experience from a wing stop I've ever had. Their website glitches out and sends my order to a different location that was over half an hour away and instead of helping me out everyone was raising there hands up as if they had no idea what to do. I tried reaching out to the other location and they put me on hold saying that they were having technical difficulties and then hung up on me. I tried calling the corporate number and no one answered. I told the location I originally ordered that this was their websites fault and I just want my food and all they kept telling me was to cancel my order at the other location and then PAY AGAIN for my order. Event after I told them the other location was not answering. Do not use wing stops online carry out services unless you want a headache. If I could give them zero starts I would. read more

Enjoyed how location was maintained the environment was welcoming, and the staff was friendly. My order was at a great temperature and given to me quickly. read more

1). Cashier not wearing a mask over his nose 2) food prep guy wearing his mask even lower; his entire nose and upper lip uncovered. 3) both put up their mask when I asked them too. 4) third guy tried to lie to me that the second guy didn't have his mask down. 5) cashier asked if I just wanted flats. I said no, then I wouldn't get any meat. I wanted drumettes too. I thought this was an odd question. 6) took FOREVER (20+ mins) for my food 7) I wanted to hate the food but it was delicious. Whatever they put in the fries they are awesome. Had the garlic parm and Hawaiian wings. Blue cheese and honey mustard dips were also delicious. I'm just so tired of food prep people not wearing their masks and breathing symptomless covid potentially on my food. I'm going back never eating out again. This is 3/4 restaurants in two days. Luckily, it's easy to report with an app to the county. read more

JESUS has great personality and as always great food! garlic parmesan is my hisband favorite at all times read more

Horrible customer service. Does not pick up their phone what so ever. I ordered through the app and only received half of my order. When I try calling them the send me straight to voicemail. Seems like they don't wanna pick up the phone because they know they did wrong. read more

There is never a good reason to give someone OLD FOOD. Called in a order @ 2:10pm send picked it up at 2:32pm. I only ordered a 10 price meal. And I received 20. I guess they figured since they're throwing in. All those extra pieces it would be ok for them to be old chicken. No. This is my only lunch break and know for a fact that the chicken had been sitting for at least an hour. I also work with chicken so I know what it looks and taste like. I don't know why my order wasn't cooked to order. With the amount of time I had from the call placed to pick up should have been perfect for pick up. The chicken would cook for about 12-20 max. So there definitely isn't a excuse. Let's not forget I asked for LIGHT SEASONING on my fries and I got NONE. Which they were also old as well. Way to ruin my lunch. I really appreciate it Wingstop My 2 stars are just a courtesy due to the friendly service I received while picking up. read more