The service was terrible. The young lady that waited on us was not pleasant. I explained to her the soda was flat. She just said I will get to it, but didn't. She screamed to us " Could you clean off your table." I said we would have but there are no trash cans! You said in a nasty voice, you could have ask for the trash can, it's up here! Then she ugly eyed us as we left. She needs some customer service training. read more

Today I decided to order Wingstop & have it delivered. I ordered the 8 piece Lemon Pepper wings, all flats, well done. The delivery time was not accurate. If I am too lazy to pickup my food, I cannot criticize how long it takes my delivery to arrive. I will say, I payed over $32 for my food (including tip). When my food was delivered, the fries were extremely cold & I received a 6 piece instead of the 8 piece. I called the restaurant and was told to come in and speak with the GM. I went in after work and was met with the most obnoxious male manager. He was spiraling. His tone when speaking with me caused me pause. I had to PRAY before I responded. No one working could provide Corporates phone number. Will never order delivery again! I hope the manager found solace when he went to sit on the sidewalk & talk on his phone, leaving his staff swamped. The atmosphere was lacking. All I wanted was the difference refunded to my card & the manager said, No! I will make you 2 wings to fulfill your order. I told him, since he could not refund the difference, remake the order. I left there trying to figure out what circus had I just attended. I watched delivery drivers open taped bags to pull out order & open containers to ensure the orders were correct. I appreciate their willingness to practice Quality Control; however, when the bag has been taped, it should only be re-opened by the consumer. Wingstop, do better. read more

Wingstop - 8 Piece Lemon Pepper - Chicken Wings Near Me - Florissant, Missouri

They have some of the best wings boneless wings were surprisingly very good they even give free ranch sometimes The service is decent always greeted upon walking in. The ambiance is that of a wing eatery as we all have been to a wing stop by now riiiiiiight? Lemon pepper my Winnnngs! & hot honey boneless 10/10 recommend Wings pictured are hot honey and garlic parmesan. read more

Wingstop - Upon entering front desk - Chicken Wings Near Me - Florissant, Missouri

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I just ordered online and was told that my food would arrive at 11:10, it never came.. and this is the 3rd time this has happened. Tried calling doordash and they put me on hold for a good 10 mins. after that I called wingstop again and they let me know that there was a glitch in their system an hour after the delivery was supposed to arrive. this is really the average experience here but it is 100% my fault for ordering from here for some reason this makes me chuckle and remember that life is a blessing even when through these expected inconveniences ‍ read more

Me and my guy called 10 minutes before we even came to this location. They left us on the phone literally eight minutes and the phone hung up when we get here and walk in a bunch of playing and laughing somebody's called and they put them on hold never even picked the phone back up. I'm making this review because y'all need a start hiring people who is more responsible in these establishments because what I just seen was very unprofessional and the police is up here probably because of another customer complaining.... read more

this wingstop is TERRIBLE!!! they had 3 people waiting 1 hour and 2 employees were carrying a butcher knife around to unlock the bathroom door but was flashing it in the lobby. several workers were sitting around and using the bathroom a lot. read more

Cajun corn had absolutely no Cajun on it, fries no type of seasoning . Couldn't even enjoy my food just ate to get full basically... very disappointed. Won't be back to this location they can't season at all. read more

Don't do it! Drive an extra 10 minutes and go to the bridgeton location. They took $49 from me and refused to refund it because they were out of chicken. I have been dealing with this since 7/2 and still have yet to receive my refund when they said it would be 3-5 business days. This location is dirty and the employees are not friendly. read more

If you are ordering delivery from the Wingstop don't bother with drinks they always let the machine run out and they will be out of everything read more

Sprite always taste like it's out, the fries never have seasoning, soggy and cold all the time, would not recommend anything at this location! read more

Horrible experience. The app said the order would be ready 16-21 minute and that was a lie. The flavor quantities were wrong. They didn't give me fries with my combos. I had to wait another 20 minutes for 4 orders of fries when I observed other orders being passed out. No ranch in my order (was ordered on the app). When I got home, my wings and chicken sandwiches were cold. Go to another location. This one is horrible. read more

I don't understand how they have 6 or 7 employees working. All of them are behind the counter and only half of them are working. There is no reason anyone should have to wait 30 minutes for an online order. I arrived at the store around the time I was told the food would be ready. When I arrived not only was the order not ready, they hadn't even started on it. I waited 15 minutes. I asked what was the status of the order being completed. I was told they were working on it now. So you mean to tell me all that time I was standing there waiting they hadn't even started on the order at all. :(. Whoever the manager, supervisor, and lead is for employees who worked on 4/12/25 around 11:30 pm-12:30 pm is incompetent and have no business being in those positions. There wasn't even that many customers in there. Do better because the wait time is ridiculous. read more

I would not recommend ordering ANYTHING from this establishment.. very unprofessional I ordered my food at 9:00 pm got here at 10:15 and my food STILL wasn't ready .. NOW ( @ 11 PM).. I have to wait on "fresh fries".. it's been 2 fucking hours .. RIDICULOUS to say the least. The bathroom was horrible as well. read more

Received my order like this.,How disgustingly unsanitary is this? Just gross thinking about all the people that could've potentially touched the ketchup & forks stocking them. This could've went on the side of the bag, not right on top of the food. This needs to be a training moment for the Associate that did this. Totally unsanitary. FRIES ARE COLD. CAJUN CORN IS OLD. $30 meal via Door Dash - Unacceptable I will not be eating at Wing Stop again. Buffalo Wild Wings only. THIS IS THE FLORISSANT LOCATION. read more

Wingstop - a bag of food and a knife - Chicken Wings Near Me - Florissant, Missouri

I ordered online Monday, July 29, 2024. E-mail confirmation said my order would be ready in 16-21 minutes. I arrived at the store at 5:30, about 10 minutes after my order was supposed to be ready. The store was very busy. I finally got to the counter to speak with an employee. He said it would be over an hour before my order was ready. I told him to cancel the order. He took my name and number, said the manager would get back to me. I've called the store twice, left responses on the corporate website, and even texted the manager on Saturday, Aug. 10. Still no refund. Stay away from this place. Plenty of other places to get your wing fix. read more

I'm convinced they do wtf they wanna do at this location! Always not "accepting orders" and standing around not doing shit! Food is subpar at this location as well. This has to be one of the worst locations in the stl metro area. read more

Order off of Uber eats. Ordered a bundle, 2 chicken sandwich's , and the fried corn. The only thing the got right was the chicken on my bundle. They put lemon pepper on my fries with out me asking for it, we didn't get either chicken sandwich or the corn. Everyone knows how Ubereats doesn't like to refund for everything that was wrong all I wanted was to go pick up the food that was missed even after I paid for delivery and a tip. I tried calling the store and nobody answered after being on hold for 20 minutes without a single person answering to say anything. Can I get a corporate number cause this is ridicules. read more

Wingstop - 20 minutes without anyone answering - Chicken Wings Near Me - Florissant, Missouri

Terrible customer service! Food terrible and cold, store is dirty! TERRIBLE! Never again will I go there! Almost an hour for food and tried to charge me for a whole meal after stating they were out of fries!!! Wth! This location needs better training, more supplies or just close! I absolutely hate it! Sadly I had to give it one star to post. I wish it had poop(sh*t) emoji ratings instead of stars, I would give it a million! read more

Horrible, simply don't come here, better off starving, food is not that good and staff are extremely rude and don't wear gloves

Absolutely horrible! Never understood how y'all are open and don't answer the phone and when they answer they tell me they aren't taking any orders, I ask through door dash she says no! I ask for take out she says no. So y'all are open until midnight but tell me at 9:30 y'all not taking any orders AT ALL. Hire people that actually wants to work! Thank you! read more

If i could give it -10 stars i would, service sucks, your food wil take at least 2-3 hours and they run out of flavors fast. When you place the order it gives you a time for at least 30 minutes but when you get there, the food won't be cooked. shut this place down immediately read more

This Wingstop took over an hour and a half to give us our food. They didn't say anything to us when we first walked in. We waited for 15 mins for someone to even say hi to us. read more

Three words. SAVE YOUR MONEY. I used to eat here often and for whatever reason, it's just not the same. On this particular day I dined in for lunch. The wait time was the normal 14 minutes but the food just wasn't good. It seemed rushed. Rushed in a sense that the chicken wasn't all the way done. I'm not sure about anyone else but who wants "soft" chicken? The Louisiana Rub which is a DRY rub had sauce on it and the Garlic Parmesan lacked flavor. The fries were piping hot and cooked perfectly. Overall, I spent $11 for a meal that I barely ate. I'll try it again but it may be awhile. read more

I ordered and paid for 15 boned wings, only received 8 boned wings total! Half of them seemed to have been old, the other 4 were okay! Therefore I ate 4 wings! Y'all don't even sell 8 wings! Why would I only get just the 8 out of 15? The sandwich I ordered was decent! But definitely upsetting to not receive my complete order and for half of what I did receive was definitely old! They were pretty hard and dry! Not gonna be ordering here again! Worse experience with any wing stop by far! read more

I tried this wingstop all my food was fresh and correct! New chicken sandwich was very good. Shoutout to you guys!!

I've never been to Wing Stop before but was visiting my mom and she really had a craving for wings. I ordered online, which was very easy to do, and my order was ready in less than 20 minutes. I got a couple flavors of wings, regular fries and the loaded fries and everything was delicious. Prices very reasonable and the staff was great. read more

They just hired a couple of new employees and they are horrible with service. These new employees stand in the back on their phone with no urgency to help customers in the dining area. your literally waiting for 5 minutes before they ask if you have been helped. read more

Not sure what the low scores are for, I've never had an issue personally. Order is always correct and pretty fast when you use the app. I'm only taking off one star because the fries are always soggy, but this happens at every wing stop, not just this one, the franchise as a whole needs to come up with something better for their fries read more

The Wingstop in Florissant is trash!!! The employees are rude and disrespectful that's including the manager. Give me my order and it was wrong I took it back. The manager said are you sure thats your name on the bag well yes it is because you give me the bag after I said my name. NEVER EAT AT THIS WINGSTOP JUST PURE GHETTO!!! WHAT YOU ORDER IS NEVER RIGHT!!!! read more

Food is ok, prices are high, service is slow and sometimes missing the customer service mark. TIP: "When a customer is standing in front of you and placing an order, that customer deserves your undivided attention. Great customer service can sometimes soothe the sting of stiff prices and ridiculously long wait times." read more

Was on lunch and stopped here but please Save tour time. Lazy workers rude. I was on hold 11 mins to place a order then got hung up on. On top of that i had to order online because they didnt answer when i called back. Only to get there and see not a person in site, workers standing around talking. I still had 10 mins to wait for the online order i placed. NEVER AGAIN! On top of that i sat an extra 5 mins waiting on my food when it was already up but nobody said anything until i walked up to the counter and inquired about it read more

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I found hair in my wings and when I tried to call them they didn't even answer. I called up there 12 times before someone actually picked up. They took a lot time to respond and try to fix the issue. The wings themselves were nasty . The flavor was off . I don't recommend this restaurant. I could given zero stars I would. read more

Horrible service terrible attitudes ghetto af!!! Mad at everyone that comes in no sense of urgency at all!!!! I'm far from rude and just wanted to place my order without any extra shit from the female but no she had to roll her eyes and make a face to the person in the kitchen I work in customer service so I know how it is but u don't do the shit in front of the customer!!! And I told them about an issue I had last time she got even more attitudish with me like geez ... if u didn't want work and deal with the public go sit yourself at home. read more

Wingstop has some amazing boneless wings. 10 wings and an order of fries is all you need for a cheap meal for 2. The inside of the restaurant is kind small. I recently went there with my mom on a Saturday and almost every table was full plus lots of people waiting for takeout. There's a reason they are so busy. These are good wings. Definitely check them out. read more

This is the WORST place to go to food NEVER RIGHT! They don't know what WELL DONE means, they customer service is POOR. The last 5 times I order food my wings wasn't done after I repeatedly told them well done. read more

I used to work here, the place is very very unorganized. They have roaches, never does anything bout the problem they're just crawling around. I couldn't even use the bathroom that's how bad it is. The manager "Andrea" dark skinned is very rude. She tried to fire me but I was already gone leave, but long story short. She fired me because I wasn't pushing surveys but she let someone stay there after they've came in drunk or high she even let a co-worker still work there after he was in the bathroom shooting up in his arm (drugs). She just lost a great one but I hope that place shuts down cause she basically let us do anything we want. The thing I HATED the most is that our food cost is very high, expensive & "supposeed to be good" but we don't get discounts, NO BREAKS nor we don't get free food. I can't atleast get chicken. We have to work for hours without anything. Please don't go here. read more

Food is wrong most of the time, typically cold and takes forever. This location seriously needs to get it together.

Deliciousness!! This is our go to wing place when we are on this side of town. I have never been disappointed and I have ate Wingstop's from here to Florida and California. The staff was friendly and helpful. I wish they would have more restaurants around our area. read more

Upon coming to this location I was welcomed with an employee that was not willing help me kept saying someone else will help me out while continue to yelling towards the kitchen telling someone else to help me. I ordered my food and waited 30 mins with still my order was not fulfilled. They had forgotten I had even ordered food. I had to show them the receipt and then waited an additional 15 mins to receive my order. I can't believe I actually waited but I truly wanted to see how long does it take a group of people to really fulfill an order. There were 5 employees just standing around in the front and not even being active in working. I understand this is fast food and a St. Louis favorite when it comes to fast food chicken wings but with this type of service I'm never coming back in fact I will be telling everyone who even try's or is a regular not to support this location. read more

I love Wingstop. They're usually super kind and nice to me. Food takes awhile but it's always tasty so I don't mind. It's definitely like a "I want wings and I'm willing to pay/wait" place. It's not a place to grab a "quick bite to eat" (again, takes awhile) and it's pretty pricey in comparison to other options in the area (that aren't just straight dine in restaurants) but also keep in mind, it is wings. Wings are pricier. But they're also REALLLLLYYYYY tasty! read more