This Wing Stop trash... they might as well shut it down. I'd rather drive to Dallas or Rockwall to get Wing Stop than this one. It's really that bad. I wish I could give it no stars. read more

Just had a wonderful experience at the wingstop in Forney!! The young lady that checked me out and took my order was so kind and efficient! Thank you so much Dee! read more

Ordered wings and put in the delivery instructions to please ring the door bell so I knew my food was here. Taylor (delivery person) dropped off my order and never knocked or rang the door bell so I didn't know my food was outside. How rude! read more

Customer service is just a thought at this location. Had to make multiple calls to bring resolution to a issue I did not cause myself. After ordering food and never receiving it, I was told to call DoorDash even though I ordered through Wingstop.com. After calling DoorDash, I was put back on the phone with the same manager I spoke to in the first place whom didn't seem to interested in solving my problem. I was then told a refund would be issued only to find out 6 days later that she never processed the refund. Now I must wait another 3-7 days. 14 days on a refund on a order I never received and no apologies and no effort to resolve this only the inconvenience of making multiple calls in order to fix myself. This location lacks leadership and needs customer service training pronto. read more

Not quite sure who runs this place but you need to get it together. I ordered tonight for the Cowboys playoff game knowing it would be crazy and expected to have to wait. I did have to wait for an additional 30 minutes from when they said my order would be done. My main concern about this establishment is the immaturity of the staff and the disorganization. As I was sitting and waiting for my food, an employee showed up for their shift with no shoes on. She proceeded to walk behind the counter with no shoes on... absolutely unsanitary. I also didn't see a single employee wearing gloves. I'm very well aware it's impossible to prevent all types of contamination, but a little effort makes all the difference. My food was okay... I've definitely had better Wingstop from other locations, and they surprisingly did get my order correct. However, the fact that the employees think it's acceptable behavior to show up not wearing shoes and proceed to walk back into a food preparation area will keep me from eating here again. read more

This by far is the worst location I have ever been to. Staff is rude they lie about your times for waiting 2 hours for chicken! Then to add insult to injury the staff nickname customers because you shouldn't have a problem if you quoted one time and you come back and it's still not ready instead of them telling you upfront it's going to be about an hour's wait hell 2 hours wait! Staff more concerned with being off for Halloween then they are greeting in addressing their customers. Definitely won't waste another dollar here! read more

I placed an online order for 24 wings. I picked up my order and when I got home, noticed I was missing 10 wings. I took my order back up and spoke with manager Kayla. She pointed out that the bag had the wrong name on it and it was from the AM shift, this was at 6:00pm. I could have got sick from the order! She resubmitted my order and put me at the back of the line. My order should have been prioritized because of the mistake! When I asked if they could comp me extra wings or a coupon, she was very reluctant and finally said I could have a $5 coupon , but it had to be a walk in order. Overall, the staff was unapologetic, the girl working front counter had an attitude as if she did not want to be working or dealing with customers. That alone will deter me from coming back. And I feel we should not have to get at the back of the line , behind people who placed their orders way after we did. Finally, when I got home , they gave me all bone-in, when we had ordered some boneless. Definitely won't be going back to this restaurant, nor would I recommend it! read more

Food this crappy shouldn't take this long. Sucks for the following reasons: 1. Chicken wings were so over cooked I thought I had bought chicken wing jerky from Buckees. 2. The fries were all the edges of the potatoes and we're so small and misshaped that it was like eating crunchy sticks of grease. 3. The ranch was so watery that it wouldn't coat the wing when dipped. 4. The wings were served in a paper co Rainer with a half inch of grease in the bottom. 5. IT TOOK 30 MINUTES FOR THEM TO PREPARE MY FOOD. 8 wings and an order of fries shouldn't take 30 minutes to make. And, it wasn't like they were busy. There were only 2 orders in front of mine. 6. It's college football Saturday and they have rugby on the TV. What idiot is running this place. Whoever it is doesn't give a damn about customer satisfaction. Nothing was done with the customer's wants in mind. Everything seemed like minimal effort and attention was given to the experience. read more

I went to Wing Stop this evening. I wanted to add three wings to my order of a ten piece meal. The staff member taking my order, sternly told me "you can't do that! " I've always added wings in the past and after much confusion on her part, she told me I could add five extra wings but not three. I ordered the 15 piece meal and when I went to pay, it was over $40. I questioned the amount and she said, you ordered the 10 piece meal and a 15 piece meal. I requested she cancel the 10 piece and she rolled her eyes. I paid for the meal and was instructed to wait in my car, as they would bring my order to me. I asked how long it would take, the staff member said it would be ready in 10 minutes. I waited in my car for over 30 minutes, my food never came. As I was sitting in my car, I saw one of the staff place a bagged order on the counter, but no one came to get it. As I walked into the store to check on my order, they handed me the bag that had been sitting on the counter for well over 15 minutes. I asked if they could please replace the french fries, and one of the staff actually had the nerve to tell me she personally just finished bagging my food and it was fresh. I informed her, I had been sitting in my car and had a good view of where the bag was sitting. She did not reply and walked away.The staff who I place my order with, opened the bag and pulled out the cold and limp French fries and then pulled out the wings. She handed the wings to me with irritation, and rudely said, "see if these will work for you!" As she handed me the wings, they felt barely warm. I politely asked for a refund and the staff, showing her irritation, called for a supervisor, who was very apologetic. I got my refund and went home. I will not go back! read more

Ordered online. Wife picked up. They didn't include the fries. Check your bag before you leave.

Why would you not do online ordering during the super bowl. The busiest day of the year for y'all probably. I work for door dash and y'all not ordering hurts me making money. I was told the other day while dashing by the young lady who helped me after asking her how busy they expected to be on super bowl. She said oh we aren't doing online ordering that day, to my surprise. I was like really, why may I ask. She said and I quote, " the GM doesn't wanna deal with the headache" whoa really. Doesn't sound like good business to me. This decision has effected a lot of people No worries thought I have already contacted Wing Stop corporate. Very bad business. Whomever the GM is shouldn't be a GM. Cause any smart one would not cut half your business on the busiest day of the year read more

I ordered a few months ago when there was a Cowboys game on and got delivery. Waited two hours but it worked out because my husband worked late and our food would get to us and be ready when he got home. After getting my order I noticed I didn't get my drinks. Called the restaurant, they told me they gave them to the driver. Called the driver, he told me he didn't get any drinks. Call them back, seriously told me the driver must have stole them. What? They told me I would have a credit for the next time I call to order. Ok fine. We made due for the night. Here we are tonight. Husband and I wanted wings and I figured we were saving money by using the credit we had. Called up there, ordered. Asked what the total would be with my credit. Told I didn't have one. Asked if she could double check. Still told no and tough luck. At this point I'm pissed. I hang up and decided to see if I can talk to manager. Now. Magically they find my credit. It's not about the credit. We were going to go anyway but about how rude they were about it. Like I was annoying. They messed up first! Horrible customer service. I'll stick to my locally owned places from now on. read more

If I could give 0 stars I would!! This Wingstop is so dirty, hairs all on the stink in the restroom flys flying everywhere!! They were getting on me and my family and on our food. We had to eat in our car, so disappointed read more

Wingstop - Chicken Wings Near Me - Forney, Texas

A couple of days after I submitted my Yelp! review to Wing Stop corporate HQ, I was called by the store owner (let's call him "C"). C was very "Friendly" and apologetic for the food and service I had been given. I pointed out to him that the lady who I had talked with on the phone was the nicest person she could be given the circumstances. C gave me a credit for my entire previous order and hoped I would come back to give them another chance. Well the Family did just that on Friday 9/06/2013. Alrighty then, lets get to the review. 09/06/2013: Take Out Phone Order Number Ordered: 30 Regular (bone-in) wings Flavor: 30 medium Sides: 1 Large Seasoned Fries Dips: 3 Bleu cheese dips (came with the order) Veggie Sticks: Celery and Carrots (came with the order) Wings: Juicier than last time and definitely more flavor. Still a considerable amount of grease at the bottom of container but not as much as before. They were cooked through. RATING: A WING PASS French Fries: Much better than last batch and the kids ate them up more heartily this time. RATING: PASS Bleu Cheese: It was a little on the sweeter side for me but decent enough. Veggie Sticks: The celery and carrots were fresh OVERALL: A much better wing experience than the last time and for that I will give them 1 extra Star. I would eat there again. read more

Paid for extra ranch, got no ranch. Paid for all flats, got all drums. Paid for extra seasoning on fries, no seasoning at all. If you're going to hire a bunch of high school kids to run your establishment at least check in to make sure they're doing the job correctly. This is the 3rd try I've given this wing stop and I won't ever go back due to the lack of detail. read more

Went tonight for maybe the 3rd time since they opened and one thing hasn't changed: their staff is the most unattentive, non-social, and rude bunch of people I've ever encountered at a food establishment that relies on good business and word of mouth to stay afloat. Will probably just continue as usual and get our wings from Pizza Hut or Dominos... at least they appreciate the business. read more

Wings were delicious! We had the garlic parmesan and lemon pepper! The fries are always soooo good! Definitely hit the spot--- especially after shoe shopping! Tip: order ahead so it will be ready when you get there!!! read more

If it wasn't for the younger African American girl that looks and talks like she hates working there every time I go, I'd give you 5 stars. Order is always quick, correct and tasty read more

This location has the worst service. They have no sense of urgency or customer service and my food isn't ever ready on time. This last time I had to wait 30 minutes past the time they said it would be ready. read more

Ordered wings to go Monday 3-20, order was incorrect so I drove back for them to correct and said they couldn't replace without all my order. My family that got the stuff they ordered had already started eating so that wasn't possible. I left the incorrect order on the counter and stormed out, Never going back to such horrible service and lack of customer service. read more

Management and work staff cannot keep up with the level of business this location gets. Place was running pretty good for a while, but now the quality of food and customer service is going down hill quick. read more

Hello, i can came in on a Sunday night and I needed some help with my car battery I asked if anyone could help me with a boost and too little angels step from behind the counter and one said I can help you let me see if I have them in my Jeep by the name of Sabrina and then there was another angel that said I will go with you. By the name of Ricky they helped me that night with the Boost I really appreciate these two angles and i thank both of them that night and Mr. Ricky said no problem that's tha Wing Stop way. So thanks and Sabrina and Mr. Ricky two sweethearts. Thanks for helping my family stay safe at a time like this.thank Wing Stop Forney Tx. read more

This Wingstop had my meal made quick and perfect! I love going here after work! The customer service was amazing and great staff attitudes!

Great staff and great food. Best place in Forney for wings in all kinds of flavors. Can't miss with the ranch of blue cheese

I love wingstop, probably my favorite place to get wings but this location lacks so much. For starters, they take forever to answer the phones and then put you on hold as soon as they answer. I usually stay on hold for at least 3-5 minutes which is unacceptable by food services standards. Then once the order is placed, they tell me it will be about 20 min which is cool with me. I even give them another 5 min and then I get there and order is still not ready. I always end up waiting another 5-10 min for an order I placed over the phone nearly 45 min ahead of time, unacceptable. Then you have some of the employees that work there that look like they hate being there and have no sense of customer service. I get it, you guys get busy especially on Sunday's for football games but how is that the customers issue? Management really needs to step up and provide these guys some more help or consider making this location bigger with more employees and registers. There are way too many customers in Forney for this tiny location, no to mention the folks that come from Terrell and Kaufman Get it together management read more

Usually pretty good for their over priced chicken, but today very dry chicken with no flavor. Worst wings ever. French fries were not even edible. The food tasted like yesterday's food just reheated. read more

dont eat here ever ----call in order 3:50 to be picked up at 5:15...i showed up at 5:20 and my order wasn't ready and still had 2 others in front of my and those fe'rs expected me wait. i told them to shuv that order. the forney location is the worst as this is the second time they pulled this sheerest. absolutely the worst i have ever seen read more

Ordered 20 wings online at 7. Got confirmation it would be ready for pick up at 7:30 got there at 7:30 wings weren't ready till 8:25. An hour and a half for 20 wings is ridiculous. At 8 I asked what the hold up was and they said they are coming. No sorry for the wait or anything. If your running behind call the orders and give correct pick up time at least or fix your online ordering. Won't be going back. read more

Ordered via Wingstop app. Said it would be ready in 20 minutes . Checked with cashier at 15 minutes, because I had this funny feeling. They hadn't even started it. Finally got it, but it was marked paid, which wasn't correct. I did pay for it. Got home and the three dips were missing. Apparently if you order using their app, they will only start your order when you arrive at the store. One good thing, the wings and fries were very good. read more

Tried to place order at 9 pm, open till 11, said they were out of meat! Felt like they were just ready to make to close early for New Year's Eve. Lost profits!! Owner should Be thrilled!! read more

I really hope mgmt or Corp can read this Dec 1, 2017 & 8:00pm your employees from This shift are lazy lazy and unprofessional I been calling your number to place in order the line is busy busy so I decided to stop by and order in person what do you no the phone lines are not even ringing or no one is on the phone. So I decided to call from inside the store well we'll I guess your employees blocked all incoming calls . And there telling customers the wait is more then 1hour 2 hours really for fried wings . I 'm one of the few customers that has been to your location since 2005 first grand opening now my business goes to the location in Rockwall a dam shame since I live in forney I'm sure my neighbors in Forney agree to with me . And in another note I have dined in your location before and to hear the employees tell customers over the phone the wait is more then 1hour so the customer will hang up and your employees can go back to texting and milking the clock is a dam shame wake up mgmt. read more

Very poor phone service!! I had to call back and cancel my order cause the take out guy put me on hold for ten minuets and wouldn't tell me a price, cause he was to "too busy" to take my order. Before I canceled I was put on hold 3 times, defiantly disappointed. read more

Fine Food (most of the time). Horrible service - if they make a mistake and you already paid they could care less. Owner definitely doesn't care either. read more