Review Visit: December 2nd, 2014 Stop for wings at Wingstop? Nah, no thanks. Wings and french fries. A seemingly easy combination that shouldn't be hard to mess up at a place that specializes in one of those things. But what I experienced was something that left a bad taste in my mouth for Wingstop, even 6 years later. On a cold and blustery day, my friend and I stopped in for dinner. We were both in the mood for wings, so what better place than to try Wingstop. It was a new experience for me and she recommended it. We walk in and are greeted with a friendly cashier. As I was new here, it took me a bit to get adjusted to the menu and figure out what I wanted to order. Once we placed our orders, we grabbed our sodas and took a seat. After chatting and us both starting to wonder where our food was, the wings and french fries had arrived. I ordered a 10 piece that came with a soda, some fries and dip. I split my wings up into a mild and hickory smoked bbq and upgraded my fries to the seasoned fries... because why not? At first glance, I knew I was in trouble. My fries looked like they were drenched in oils or something. They looked sad and depressing. I took a nervous tug at one of the top french fries and it was evident that there was possibly something wrong. But in my naivete, maybe this is how they were supposed to be. So, I tried chomping down the fries but due to the oil saturation level, I quickly stopped my attempt at eating them. Then I moved on to the wings and it was another sad story. Some of the wings were slopped and soaking in entirely too much sauce and others look like they only had some because they brushed upon the ones that were sopping wet in wings. Again, I put my judgments to the side and prepared to make the best of a bad wing situation. I tried cutting my wings up and using the excess sauce to coat the dry pieces, but that just ended up in failure and frustration. In order to not make a scene and because it was a rare opportunity for my friend and I to get dinner, I didn't make a fuss. It made me wonder why people raved about this place as the food was poorly cooked and the presentation was awful. I reconciled with myself that maybe this is just how Wingstop is. At least the rest of the night was salvaged with laughs and delicious fro-yo at CherryBerry Yogurt Bar on the other side of town. Maybe... just maybe... I will give Wingstop another try. read more

Wingstop - Chicken Wings Near Me - Peoria, Illinois

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Waited over an hour for a damn 3 piece combo meal, handed my food to a doordasher the first time & had to remake it, ranch spilled all over my food by the time I opened the bag, the cooks looked at us dirty/smacked their lips as we showed them how they messed up & the cashier isn't ANY better. New management needs to fire all of them cause wtf?? read more

Good food has nice ranch they have good veggies and stuff servers were nice there is good sandwiches the lemon wings are good

I am in love with the hot honey wings!! And the fries are especially great with the ranch.

Has gone downhill in the last couple years. They are so lazy they cant even season their fries. Go to Louie Legends much better service and wings! read more

The worst fries ever!!! All leftover small and burnt pieces. Not edible!!! Never going back again and not recommend to anyone!!! Terrible!!! I found out when I arrived home. read more

Wingstop - Chicken Wings Near Me - Peoria, Illinois

Found deep fried cockroach or cockroach egg at the bottom of basket of fries. We will NEVER eat here again. read more

Wingstop - Deep fried cockroach or cockroach egg next to Wingstop french fries. - Chicken Wings Near Me - Peoria, Illinois

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The food was Great, we ordered mango habanero and Korean spicy wings Service was quick read more

My corn was incorrect, and I fixed it while I was there. I wish I looked at the wings. I got because they were incorrect as well. I called to complain and they said well can you come back? I live an hour away. He didn't seem sorry or anything. Very rude and arrogant sounding. Definitely won't be back. read more

Forgetful as hell. Almost embarrassing you order from here just go back and make that shit yall self because they gon forget some 100%

This location is guess is under new management. The place was disgusting but I didnt know because my brother went in. He ordered wings took forever then forgot my fries so ordered them. Then forgot the brownie. They tried telling him the last purchase didnt go though. He has a brain injury so gets confused he said it said approved so I looked on my banking app and it showed all 3 transactions. I went in saw the place didnt know new management. Horrible atmosphere, horrible music, horrible attitude of staff 7 people standing around being rude. I showed them my purchase went through they played games. I said its ok its 2.65 ill just call my bank in the morning for a refund. You obviously dont care about customers if this place looks like this, music no customer wants to listen too and your dead I see why. I wont be back and I contemplating even eating this crap now. If it was snowing and slick out id drive back and drop ot off read more

What a joke! The establishment incorrectly bagged my order and when I called to get what THEY missed I was told to bring to bring my entire order back to the store. Once I did, they realized they had made a mistake. Instead of remaking the entire order, I was told by the manager BJ (who wouldn't tell me his name and hid in the back once he said he would not remake the food. A young polite girl at the counter told me) so we just had to wait while our food got colder and colder for fresh wings to complete the order. What an insane policy! They made every single mistake and took it out on my family. Imagine making so many mistakes as a business that the owners (per BJ when I asked why he wouldn't remake my food) and management staff won't remake your food when THEY already 100% at fault for their own incompetence. I will never be back to any resturaunts owned The Shavis, LLC. Management was so rude. At least while I waited for my correct wings and letting my food get cold, I had plenty of time to write this review. read more

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Food is not cooked correctly. They are just trying to sling wings with either incorrect sauce or no sauce. Either undercooked fries or burnt fries. workers and owner have 0 customer service skills. This establishment could care less for the product they put out. If you work for your money don't spend it here. read more

Manager is rude. My order was charged 20.00 too much and when I asked for adjustment and they stopped any service. When I asked for my pizza order after 45 minutes I watched them put them in the oven. When I took the tip away I was told by the manager that their staff has a life too. Never was asked to refill my soda or brought a too go box. Unexceptable read more

Overrated. We came in and the cashier immediately had attitude with us. Every single table in the lobby was dirty and the drink stand was completely out of all the coke flavors. We had to clean off our own table before sitting down to wait for our food, and so did 2 other people. We finally got our food and didn't understand what the hype about wing stop is. The ranch, not as good as pop up chicken or Dairy Queen's ranch. The tenders were good but not really worth the hype either. Trash all over the floor as well. read more

The owners, the food, and the atmosphere. 6V is always too loud. Just not a welcoming atmosphere and the food is cold by the time you get it home if you get carry out! read more

Got 5 free boneless wings w my order since it's national wing day! Got Hawaiian sauce for those, very good. Got 4 mild and 4 garlic parm traditional wings and they were very good. The seasoning on the fries is like crack! So good! ​ read more

Wingstop - Chicken Wings Near Me - Peoria, Illinois

If you like Wing Stop find another one...this one is too slow!! Literally waited for 30 min for my to go order. There was only two people waiting to get their food when we got there so I'm confused as to what took so long. Pretty sure my order sat there for 10 minutes waiting for someone to bag it up. Fries are soggy. Haven't been in a while and not sure what changed....but won't be back. And it's too bad cuz I used to love it...but it's Not worth the stress and wait. read more

Food is always great, but the service is just holding it back. Called an order in and was told it would be ready in twenty minutes. I waited almost an hour longer than the original twenty minutes. read more

Walked in the door and was not greeted the 4 foot gremlin behind the counter had an attitude that could raise Jesus from the grave. 4 groups of people walked in after us and ordered to go orders and were served before us as we waited for over 30 minutes. Insane read more

Love the wings, fries are perfect! Not to mention the ranch is the best! Definitely order on line because they are always busy

They don't care about the customer. I had a coupon from a local school fundraiser and they refused to take the coupon because it is only valid 11am-2am. The coupon did not indicate anything about that time frame so I asked if they could just override it and they still said no. How am I supposed to know that if it wasn't on the coupon? Apparently, they don't want my business so I took my money elsewhere. I'm not blaming the company on this, instead the young lady who strongly deterred me away. read more

Wingstop - Coupon that I tried to use. - Chicken Wings Near Me - Peoria, Illinois

We used to go to this restaurant more often, but the wafts of marijuana from the staff the last two times was too strong.

Tried on the advice of family. I now know better than to take their advice. Wings were like soft wet chicken nuggets. Not desirable at all. Reached out to the corporate customer service online because they literally turned off their phone for the night at the actual location. For my $70 order that I had to feed my dog instead of enjoy, I was comped a $10 gift card for wingstop. Pathetic. I'd have really liked a refund instead. Can't even make it right. read more

I've been going there since the day they opened. I've never had bad or cold or raw food. The wings are always very good and the fries are phenomenal. Staff is always polite. read more

I tried calling to place an order and I got an old message saying they were closed due to work in the parking lot but would be open at 5. I went there and placed an order for a friend. The cashier was more interested in what was going on behind her and playing with her hair than getting my order. I went to sit down and wait for my order. I watched as a worker picked up the phone but didn't answer it several times. As I am waiting, I notice how absolutely dirty the restaurant was, it was gross! The floors looked like they hadn't been mopped in a very long time. The tables were dirty, the chairs had a greasy feel to them. For my friend's sake, I hope the kitchen was clean. The cashier somehow forgot to put my order in, so I had to keep waiting. It seemed to me that there were plenty of employees working there. read more

They couldn't figure out who the cashier was out of six employees one sitting on the counter. The kitchen was a wreck, and every employee looked dirty, including the uniforms. Walk out after standing five minutes as they argued over who was going to ring me up read more

If you like your wings swimming in sauce this is the place for you. I don't so I probably won't be back to get wings here. Please just toss them in the sauce and give me the tossed wings, don't pour all the sauce in the container... read more

i hope wingstop can see this. yes their chicken is good but their service and consideration is actually horrible. today for instance just got home I had a special order for my corn because I can't stand the Cajun seasoning, they literally just toss it in there how could anyone eat that it's basically like eating the Cajun seasoning itself. well they don't give me the special order I asked for and just give me that so thanks just wasted my money. costumer service on the other hand oh don't get me started it's something every time you walk in there yes I understand you guys are pretty famous you get lots of orders it's stressful but there no reason to treat customers who are SPENDING THEIR MONEY THERE like crap a women was asking about drinks and the lady worker held up two cups and said from what I recall "no difference really" with an additude that women wasn't even causing a scene it makes me angry how they treat people like this so much and nothing changes.. something needs to be fixed pay attention to these workers additude please. read more

This restaurant gives you ranch and blue cheese dressing with the wings that is so watered down it's disgusting. The wings are satisfactory but the dressing is garbage read more

Bad service hung up on delivery service when there was a problem with the order not being delivered to the right address

I have been to the Glen/University location three times and have finally decide to write a review. The wings are very inconsistent some times the wings are hard dried out, some times large and almost undercooked and lastly always have the taste of being cooked in old oil. The fries are ok hot, but take them home and get ready for some cold droopy fries that taste like the oil they used. Service is hit and miss, You may have a wonderful cashier or the one that acts like your interrupting her from being on her phone. Will I be back no I have found another place for my wings, I go to Cheeseman for wings and Pizza. So if you want fair to forgettable wings stop by Wingstop and you too will be sold on going somewhere else next time. read more

Wingstop - Wish Mr. Steak was back in Peoria - Chicken Wings Near Me - Peoria, Illinois

Boneless chicken wasn't thoroughly cooked! I caught food poisoning! Never again! This restaurant needs to be reported to the health department! read more

The staff here are awful ! Called in a order said 30 min turned out to be hour and 15 min ! Cussing at each other while my daughter was right next to me and didn't get my full order and said "oops forgot to put that part of your order in but at least I didn't charge you for it" would not recommend read more

would rate zero stars if i could. we placed our order almost 2 hours ago. said it was going to be a 45 min wait. we even showed up a little later to give them more time. we are still waiting in the restaurant along with about 15 other people for orders that were placed hours ago. the workers are avoiding the counter like the plague. actually ridiculous and will not be coming back. read more

I was really debating between 3 and 4 stars, but it is a one trick pony so I give it 3.345678 and a thumbs up. They do one thing, and they do it well. They have 11 flavors to choose from. I only order bone IN wings, so I cannot comment on the boneless. Ha That just made me laugh, anyway moving on... My favorite is the Lemon-Pepper. Can't say I have ever had this flavor anywhere else and it is delicious! Wings and Lemon?...Really? Come to think of it, I never even thought those two would go well together...but oh my they do. Kinda like Brad Pitt and Angelina or alcohol and fireworks or Simon and Garfunkel or Frodo and Gollum...or Ok you get the point. We've had the Garlic-parmesan (decent), Mango-habanero (should be re-named Sweet-n-Spicy but it is pretty darn good and not as hot as we expected; don't let the 'habanero' scare you), as well as the Cajun, Louisiana Rub and Hawaiian. The place is small but cute and clean. One complaint is my to-go fries were soggy and looked like they sat out for awhile, disappointing but didn't make me cry since after having the wings I had no room for fries anyway. Love that they are open til midnight! Great place for a late-night unhealthy snack. read more

Wingstop - Lemon-Pepper THE BEST! - Chicken Wings Near Me - Peoria, Illinois

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It's ok. Not the best wings I've had, but still good. I will likely come back. Sauces are pretty good, and they have a nice variety to choose from. The size of the wings (both boneless and traditional) seem a bit small, but they are also cheaper than most places, so I guess it works out. Inside is a bit small, but they do have a few tables and TVs. I usually order online, pick up, and eat at home. Pretty convenient. People working there are nice and fairly quick. I could go with 3.5 stars read more

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Came here to get food and then suddenly got fraudulent charges on my card, not a coincidence because I had not used that card to buy anything else. Eat here with caution read more

It is nice to depend on bad customer service to whjiitle down dining choices. Tonight i tried ordering on the app. It told me the wait was 15 to 21 minutes but then was turned off at the Peoria location. I tried calling and the phone message dated today. The message said the website was still active, but this location turned off orders for their location. After a 20 min drive, the lady abruptly told me any order would be 45 minutes. This would have been averted with any of the above. I have been here many times. Unfortunately, it was my last. As I previously stated, customer service done poorly reduces the choices I have. They have had bad times in the past with me. I am done! read more

Grease. The boneless wings are good I don't really like their traditional wings to slimy unless you ask for them crisp but the boneless wings even though meaty are very greasy much more greasy than Buffalo wild wings although more meaty I just can't do all that grease read more