Food and service pretty consistent. This place seems to do a good job getting people in and out.

Food is always hot ! Service is friendly ! If the food isn't hot they will gladly replace it !

It was okay, I don't know why people so crazed about it. We aye inside and service is great. To me it tasted as good as KFC or Popeyes. Nothing spectacular about the food. Atmosphere was good. They had a place for kids to play that was a plus read more

I went today on 4/1/23 - in the morning it was super busy & i think their system went down so a lot of people we're waiting longer than usual for their orders including me. Mine got canceled for some reason, i wasn't upset i just asked what happened. The manager or whoever was kind and got me my food. While others were rude to them you can CLEARLY see that they were busy trying to get through the rush and chaos. It's important to know that 1. Most of them are kids - be nice to them, they don't know how disrespectful and rude adults are and they're doing their best. 2. They're preparing and making your food, be respectful 3. Things happen when it comes to systems it's not their fault Stop being rude to workers especially when things are out of their control, it stresses them out & you You'll get your food. - good things come to those who wait They were very sweet and i hope they all have a better day!!!!! Sincerely; the nice 25 year old who waited patiently read more

Very good service, great employees, the bathrooms and tables were clean, and the food was amazing. I recommend this place to go to if you are in town and you are hungry. read more

I came to to the restaurant drive thru and ordered a breakfast biscuit and they forgot to give it in my order and I went in while I was in the parking lot. And it had just turned 10:30 and they couldn't fulfill my order for my breakfast meal. Service after was alright, but the fact that I had to wait for my meal and it let to them missing my order and not being able to fulfill the order was terrible customer service. read more

We came here for our anniversary/birthday lunch and we were not disappointed. The food was wonderful, and the place soooo clean!! None of this surprised us because this is always true. However, a worker offered to take our picture with both of us when he saw us doing it selfie style. Then after a couple moments, another worker brought us a couple vouchers and brownies as a celebratory gift. This chick filla goes beyond to satisfy customers. Highly recommend. read more

Always excellent service and really good food. Their app is ready to use, my order is always right. The staff is very outgoing and friendly.

Customer service was chick fil status so that's not what this is about. Customers can trick into going back even when the food isn't that great. I ordered a breakfast bowl with chicken and the hash browns were soggy and the eggs were fried hard, I picked out the chicken and ate some of the crispy hash browns, not the best way to start my day read more

I was so happy when chick-fil-a came to Peoria! It is by far my favorite fast food breakfast!!! I always try to rush over before 10:30 (that is when they stop serving breakfast). I love the bagel chicken sandwich and most recently have been loving the chicken biscuit sandwich (I add egg and cheese)! I don't typically like the eggs on my fast food breakfast sandwiches, but chick-fil-a eggs are sooo good! I usually get honey for my biscuit and if I get the bagel sandwich I get the chick-fil-a sauce to dip! The hash browns are also so good! I always get the iced coffee with breakfast too (I ask for it with no milk) and I add the vanilla flavor to it! I usually add almond milk to it once I get home, but it also tastes fine without milk too! For lunch/dinner I typically get the spicy chicken sandwich with the cheese/tomato/pickle and of course the waffle fries! I also like the nuggets! They also have Coke Zero... which I feel a lot of places don't have and I prefer it to Diet Coke! The diet lemonade is also yummy (it is yellow lemonade which I prefer to pink)! I hear they have delicious cookies, but have yet to try one! They staff is also super friendly and when you bring your dog through the drive through they offer a milk bone treat which is so nice! My dog loves it! read more

Chick-fil-A - Chicken biscuit with egg and cheese. Hash browns in the background! - Fast Food Near Me - Peoria, Illinois

Got my Chick-fil-A fix on my birthday, no less! Friendly, clean and reasonable in their prices and the BEST fast food chicken in the world! read more

Chick-fil-A - 12 piece classic with waffle fries! - Fast Food Near Me - Peoria, Illinois

For $15 you can order two orders of nuggets, once they arrive you look and you think where's the rest of the order? For almost $7 each you get next to NOTHING in these tiny containers. As far as the original pickle soaked chicken sandwich (It's Just chicken) nothing special and over priced for (just chicken). When chick-fil-a arrived in Peoria Everyone thought well there goes KFC. WRONG if anything it helped business. But on a good note with Chick-fil-a here in Peoria where do you think Popeyes Chicken built a new store............ yes two blocks down from them. The chicken business is good out on Glen Ave, thanks Chic-Fil-A, Long live KFC. read more

Great choice for fresh chicken. The spicy dishes are not for the timid. I love them. Too bad not all locations have the Spicy options

All sorts of a mess Long waits Forgotten orders Messed up orders Chicken is disgusting Fries nothing to savor Do not recommend this location read more

Wish I could leave less than a one star review because they don't even deserve that. went here to get breakfast for my daughter and I and ordered a hash brown scramble bowl and was given sausage. went back to have it replaced but because it was after 10:30 they couldn't do anything. Hmm. so now my daughter and I are stuck still trying to figure out breakfast because of their mistake? HAHAHA. I'll never eat here again thanks to your incompetence and lack of customer service. read more

I came here with my family aroumd 10:30 and the service was not the best considering chick-fil-a regular service. They all were inside because of the weather and they were playing the whole time. Not only did they mess up our drink, they messed up the chicken sandwich and gave us no sauce. Food tasted stale too. When we were in the drive thru, I waved to catch their attention about the drinks and staff just stared at me. If you want Chick-fil-a go to a different location. read more

Dine in still closed, but the drive through was open and very busy. The wait time was manageable and the staff was very friendly and helpful. We ordered two chicken sandwiches and fries. The added chipotle and buffalo sauce was a great extra touch which made the sandwich better. read more

I ordered a spicy southwest salad and waffle fries and they were just okay. My co-worker loved his chicken sandwich though! I give them props for fresh quality ingredients. However, from a taste point of view, all the ingredients for my salad didn't really tie together flavor-wise. I enjoyed my waffle fries very much though, not greasy at all! One thing that was weird and I'm not sure if it's just this location, but their soda fountain is behind the counter. So you have to go up to the ordering line and ask to get a refill, like why??? read more

Over rated food/price wise and I feel bad for the staff because they don't get paid enough for what they have to do. This is considered "fast food" technically so it is one of the best. Not that hard to claim that title in Peoria though. If you want the workers to always be positive and the food to be hot I would recommend. read more

Fast friendly customer service. You're always greeted with a smile. Food quality is always consistent. It always seems like they genuinely care about what they serve. The customer service experience is what makes you come back again and again. read more

Was in line since 1019 am trying to get breakfast . By the time I got up to order it was 1028 and they would not serve me . Never coming back . Horrible service ! Zero stars if I could read more

Very nice staff and quick and friendly service however the 2 stars is because the kids area was absolutely disgusting. I came on a Monday morning around 10am and there was dust, dirt and cobwebs all over. Pretty gross. I go to chick fil a for chicken yes but really because it's (usually) the cleanest play area to take children. I'm visiting from out of town so maybe it's a one-off but it surprised me given Chick fil a's reputation nation-wide on cleanliness. read more

Chick-fil-A - Fast Food Near Me - Peoria, Illinois

Okay.. With the Fiance having his "Golden Birthday" yesterday and all he wanted was to go out to drink and eat Chick Fil A. Sounds simple. NO! I don't eat Chick Fil A! Coming from Northen California & YES I do support gay marriage, I vowed to never eat at a Chick Fil A. The Fiancé goes along with all my stances, since it's better to not cross the girl who uncrosses her legs for him! Lol. So finally I relented for the man that I love unconditional? :P Ordered the three piece chicken, wasn't really thrilled with it. I would prefer the McNugget to this. BUT yes! The Chick-Fil-A was good. I took a few for my future order of Mcnuggets! read more

Was nervous to stop here with all the poor reviews of this chickfila. I didn't need to be. This is a beautiful store with great service and food. Perhaps they had issues when first opening, but it's great here. If you like chickfila don't hesitate to stop here. read more

Chick-fil-A - This place has a large seating area and a nice play space. - Fast Food Near Me - Peoria, Illinois

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I am now living in Seattle where we do not have a Chik Fil A or a Sonic, so I've been very impressed with the fast food renaissance in Peoria, while back in town for Thanksgiving. Chik Fil A has been open since the end of October, and judging by the crowd, it definitely met some unmet need in the market. Food wise, I would have to say that it was on par with other locations I have tried in PA, FL, and GA. And most of the reviews so far have been about the service, and from my experience, I think it can get spotty at times, but given the volume, I think they handle it well. My complaint though would be the parking lot, as it gets packed out, and the double lanes for the drive through don't help matters either. Other than that, I am very happy to see a Chick Fil A in Peoria...now only if they will open one up in Seattle too! read more

Love this location. Staff is exceptional and always friendly. Service is quick, and the food is always hot and fresh (especially the waffle fries)! They go over the top to make sure customers are taken care of. Bathrooms are always clean and smelling good, well taken care of! Couldn't ask for more. read more

The best customer service out there. And also amazing food. This restaurant is definitely one of the best fast food branches

Was in the drive thru at 9:55 and had to wait to order. By the time we got up to order it was past 10 and they said they were closed. My husband had just had surgery and hadn't eaten all day. The manager said that everything was shut down and they couldn't take our order. A car that pulled up after us in the drive thru was served though. I understand they close at 10 but they also should allow for those in the drive thru since the lobby is closed due to Covid. read more

Went to the drive thru tonight at 6pm, prime time. Totally impressed with the way they took orders, collected payments and moved the cars along. That can be a logistical nightmare but the employees handled it with ease. I had chicken nuggets and Mac and Cheese. Yum! So good. And if you've never had one of their brownies, you're missing a phenomenal treat! read more

All I ordered was a salad with extra cheese and ranch, not only did they not put ranch in my salad they put less than the normal amount of cheese. not to mention they didn't give me any utensils to eat my so called "salad" read more

This place is very clean - you can tell they take pride in it! Service at the counter is fast, the staff is extremely patient when I have to order for four children, and if anything is wrong, they make it right. Really, this business is run pretty well. The food will be added in an update later :) read more

I don't know why people go crazy over this food. The chicken is good, but the sandwiches are super plain. Could use, well, ANYTHING, to make interesting. Waffle fries sound great, but every time I've had them, they were soggy and stuck to the roof of my mouth. The location in the mall parking lot is also super awkward to get to and I almost always have some idiot almost hit me as they pull into the parking lot. There's a lot of good places to eat in the area, go somewhere else. read more

The food has never been an issue at this store, but today my parents had the most unacceptable service (10/10/20 at around 2pm). When going through the drive thru, my mother had asked if they could just order at the board instead of with the kid as he was standing very close with his head nearly in the car, the kid responded callously, no, we're doing this today. Okay, so my mom asked if he could please back up. He said, "no, I have a mask, you have a mask, it's fine." Excuse me? How dare you? She said, well that she would appreciate if he would maintain 6ft distance, my dad (in the car) has health issues and they like to maintain their distance. He responded with some sassy remark about how the customer was always right, but that actually he was right and had just written a paper on it the night before. What?! Ridiculous and unacceptable behavior. Regardless of how you feel about the 6ft distance, just back up. No need for your attitude or opinion. If someone asks you to do so, especially a customer, you do it. Just. Back. Up. Be professional, safe, and courteous. If you cannot, you have no business in such a role that requires your interaction with people. read more

Best service I have ever had. The employees there were so friendly and helpful. They took my tray and made sure everything tasted great. The food was good too. read more

I have been to Chick Fil A since the 80's as a kid and have always loved their food. So was glad to see one open up in Peoria. I think it is silly to comment on a review of a restaurant with your political or religious views. It is about food and service. Chick Fil A is so much better than Mc Donald's so not even understanding that comparison. Chick Fil A uses the best breast meat, not chicken by products like McDonalds does. Mc Donalds tries to copy, with their Southern Chicken but fails. This store had a wonderful helpful staff. I was in a full leg brace and the counter help brought my tray to the table and told me to let them know if I needed any help. I ordered a 12 nugget meal with waffle fries and fresh made lemonade. The prices are maybe a dollar or 2 more but the chicken is fantastic, Their Polynesian dipping sauce is wonderful, sweet and tangy, They also offer a full menu of sandwiches, soups ,salads, wraps, ice cream and shakes. read more

I absolutely love this place! Reasonably priced high quality food. We eat here 2-3 times a week. The place is very clean. The employees are very friendly and knowledgeable. Ordering is fast and the food is always hot and accurate. Try this place once and you will always love it!! My #1 place to eat My Bf and I are now A-Listers! We love the great offers and benefits of it :) ~P.S & D.W~ read more

Great food! Good prices! Better alternative than Mickey Ds

Used to love this place but their fries are pale, limp, and tasteless. Used to ask for fries well done and that fixed the problem but the new manager won't let them do that. Says it's too expensive. So they no longer have the expense of selling us fries. read more

I have been hearing about this place for years!! Finally the opportunity presented itself for us to eat there and I was extremely disappointed in the food. I would not go back here. read more

Best service!!! So friendly and clean clean place! They make sure you are happy and satisfied. I love the cobb salad with avocado ranch dressing. The waffle fries are amazing! read more