Received excellent customer service yesterday from Angel. Angel is always courteous, friendly, helpful, and very knowledgeable of the aspects of the job. We shop here as our favorite grocery store. The sales are very good, like the service , deals are great, the App is very good too. We hope that Angel will be acknowledged for a job well done. We will highly recommend this store to family and friends. The best overall customer service received in our experience and we thank you. We will be a customer always at this Holiday Winn Dixie. Hope that this store will be in our neighborhood in the coming years. Thank you. read more

Live the bogos and the meat is always tender also the cheesecake is better than The Cheesecake Factory believe it or not

When my husband stopped in the Sunrise Plaza, Brooksville FL location to pick up a couple of things this afternoon, he had the unfortunate experience of having the rude & unprofessional Dianna for a cashier. Instead of greeting him with a friendly smile, she immediately ordered him to put his basket back where he found it! My husband is 74 years old with Muscular Dystrophy and has enough difficulty just walking without falling than to do her job for her. That's why we love Publix where the employees are super friendly & helpful .. even offering to take our groceries out to our car! read more

The Winn-Dixie that I went to in Holiday closes at 10:00Pm A Hispanic family walked in, and they took one step through those doors when the only lady working at the cash register in that moment immediately told them they were closing. I found this a bit weird, since I looked up the time before going and even asked an associate what time they close. He assured me they closed at 10. There was still one hour remaining So why did you tell this Hispanic family that you were closing and refuse them service? but let a white woman and man walk through those doors immediately after without saying a single word to them? Absolutely disgusting. Do better. read more

Winn Dixie is my next door neighbor and I visit very often. On my birthday, I splurged and paid $18.99 a pound for their Best Steaks. At home, I ran my BBQ up to 500 degrees, tossed on one of the 2 steaks , cooked quickly to medium rare, and couldn't believe the steak tasted like chuck. No flavor as well. Night 2 , same results. TERRIBLE PAYING FOR THE BEST AND ONLY RECEIVING DISMAL RESULTS. Will not EVER buy meat from Winn Dixie Again!! read more

Greetings Winn-Dixie community! Subject: Extremely Disappointed with Manager Conduct - Longtime Loyal Customers Deserve Better To Whom It May Concern, I'm writing to express my deep disappointment following a recent experience at your Winn-Dixie location in Holiday, FL 34690. While my family and I have been loyal customers for years--spending an average of $1,000 per month at this very store--I've never felt more disrespected or humiliated. During our most recent visit, a cashier (who has checked us out multiple times and knows we are responsible, paying customers) had already included two cases of water in our total. As we were finishing our transaction, an elderly manager abruptly walked away from another conversation just to verify whether we had paid for the water--after the total had already been calculated. This was insulting, inappropriate, and frankly unnecessary. Not only are there cameras monitoring every angle of the store, but we were still actively checking out. We weren't near the exit. So why the rush to question our integrity? I want to make this very clear: we are not people who forget what we're buying. We are business owners. Responsible. Accountable. Financially stable. And deeply familiar faces in your store. With receipts totaling over $4,000 this year alone, we're not just occasional shoppers--we're a reliable part of your customer base. The implication that we would attempt to leave without paying for two cases of water was not only insulting, it felt like profiling. Whether intentional or unconscious, it gave off the energy of suspicion that no loyal customer should have to endure. It also undermined your own staff, implying that the cashier--who was doing her job properly--couldn't be trusted to ring us out accurately. Frankly, I'm appalled. Loyal customers should be treated with trust and respect, not interrogated or watched like suspects. And certainly not by a manager clinging to outdated, 1940s-style store policies that prioritize suspicion over service. We're in 2025. It's time to hire leadership that reflects that. For the record, we will not be returning to this location--or to any Winn-Dixie store in the future. We will be taking our business to other grocers who treat customers with dignity and don't assume the worst about people who look different or spend more. Let this serve as a final word: One family spending over $12,000 a year on food might not matter to you. But to your competitors? We're sure they'll be happy to have us. Sincerely, A Former Loyal Customer read more

Customer service here is really bad, for a lack of more appropriate words. If I could give 0 stars, I would. Dismissive when asking them basics questions, rude and short. You guys need to do better. It's not a hard job, and I work in retail. It's sad. read more

This store has definitely been upgraded over the years. Having lived in the area since the 90's, I watched this shopping center morph and change again. This Winn Dixie is one of the nicer, cleaner ones in the area. Like may other stores, during the pandemic- stock is hit or miss. I happened to be in the area for a few weeks at the very beginning of April and popped in here for groceries. My daughter goes further to shop at this location, that kinda says it all. read more

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This is definitely once of the nice Winn Dixie supermarkets around this area. The staff was friendly and help. Everything was clean and organized, and if you have ever been to Winn Dixie you know that they are not known to have the freshest produce. This Winn-Dixie has a very nice produce sections and the fish and poultry was also very fresh. read more

Winn-Dixie - Entrance - Grocery Near Me - Holiday, Florida

The Winn~Dixie at 1640 Rt 19 in Holiday Florida leaves a lot to be desired when it comes to Customer Service. 1) Victoria the Uncertified Pharmacy Tech is disrespectful & is a trouble maker & liar 2) The Customer Service Manager whose name I don't remember but she's rude & nasty 3) They only thing good I can say is the Deli Staff is FANTASTIC! Kind, respectful and just simply nice. read more

Was north of my normal palm harbor area confines and happened upon this Winn Dixie location. What an eye opening experience! For any grocery franchise outlet, I've never been in better. It's amazingly spacious, and clean with all of the choices that anyone could EVER hope for. Add their very competitive pricing structure and the motivation behind this review becomes apparent. read more

I love shopping the location on 19 and moog, however people should not be allowed to put they're dog in the carts. Dogs don't belong in the store or the cart. I don't want to put my food or child in a cart that a dog has been laying in! Please adopt the no pet policy in the store like Publix has. The exception being a service animal. Not an emotional support animal. Tlc read more

My experience with the Winn Dixie at 1640 US Hwy 19 North, Holiday, Florida is negative. The customer service crew, especially evening, is lacking of any good, positive customer service skills; it's as if they don't want to be there and they're being bothered. No smile, no greetings, arguing with customers, calling customers names, ganging up together against the customers, no thank you, no goodbye, etc.. So now I take my business to Publix, at U.S. Hwy 19 North and Sunray Blvd... these people were taught perfect customer service skills; always a smile, how are you?, did you find everything?, have a nice day, come back again...perfection. I stopped by once in 30 days and I noticed they have new people, but still lacking good customer service skills. Winn Dixie: 727-943-8065 read more

I think this I'd definately one of the nicer Winn Dixie ' s I have ever been in. It has a full bakery, deli, sub station & even an olive bar. They have a larger than usual wine department & a nice & assorted array to choose from. The seafood section was manned & ready to take your order. Seriously for a WD, nice. Not to crazy about the lay out. It has the freezers 1/2 2ay down some random aisles. Never been a fan of that. I also appreciated the self check out. There are 4 self check out areas, so if you are doing a grab & dash, no worries. This usually tends to be quicker than the usual check out with the cashier. Overall a nice store, only thing missing was a liqueor store. What's a girl to do? I like the grab & dash, so I will return. read more

Winn-Dixie - a parking lot with cars parked in front of it - Grocery Near Me - Holiday, Florida

This is the first place to avoid The deli staff is slow because they test fit the deli meats in their behind sinkhole While they fry chicken To go the Publix on sunray read more

I have rated availbility, customer service, cleanliness & pricing. Items stocked from advertisement - 2 ...I guess it depends on the day, but they are frequently out of the "sale" items. Oh, and check that receipt closely, those "BOGOS" may be "NO-GOS". You may get charged twice! Then you can wait in the customer service line while your ice cream melts on the floor... fun! Customer Service - 1 IF the cashier acknowledges you... lucky! They hire young staff and it may be a "first job" for many. Basic courtesy is seriously LACKING. You can bag your own groceries, or have them overpacked in flimsy bags so your cans land on your feet before rolling down the driveway. Need help to your car? HA! The "cart jockeys" will gladly stand watch while you pack a backbreaking load into your ride. Impatiently tapping their foot because you're cutting into their smoke break. If you like service, go to Publix (Tarpon Mall) and avoid this store. Cleanliness - 4 The store is clean, well marked and fairly easy to navigate. Bathrooms are clean and maintained. Pricing - 3 The sales are good. If you use the ad and shop the BOGOS you can save money. They offer gas points, which give additional savings at the pump. Each chain has perks. Walmart offers the Savings catcher. So any lower price, even sales, are matched and you get the difference on a gift card. So if price is important, that is an option. Bottom line is convenience. If you are willing to overlook attitude for price and location, this is your store. If you want your fanny powdered and don't mind paying a couple extra bucks for it, you might want to drive by this one. read more

I love that this location is just minutes from my house but I've learned to check expiration dates on everything now. I have lost track of the amounts of expired frozen foods, nuts, bagged salads and condiments my husband or myself has brought home. I don't mean by a day or week either... like months old. It hasn't always been worth the trip back to return items. Will be extra vigilant from here out. read more

I just got home from a bad experience! My cashier was extremely RUDE! She was snarky, rolling eyes, everything!! I realize everyone has a bad day, but stay home! No one wants your attitude!!! And another thing, you don't put blueberries in with 1/2 gallon of milk. And bread in with a tub of sour cream!! WTH I'll bet nobody reads these, but it felt good to let it go! read more

The absolute worst experience I have ever had, even at Winn Dixie. When I checked out, the cashier never asked for my winn dixie card. When I told her I had one, but did not have it with me, she asked for my phone number, which I gave her. Imagine my surprise when I looked at the register receipt and everything was full price. She charged me full price on all the buy one, get one items. When I asked her she said the winn dixie card expired. When I asked her why she didn't say anything to me, she just shrugged and said she wasn't allowed to???? Sad there was nothing she could do. Finally a supervisor came over and fixed it. Imagine that. Never again read more

This place has a lot of good thins they are organized and the prices are good they have great customer service and the employees are great they have a smile and are always makings peoples days they smile and make sure you smile the store is good and clean and always on top of their game keep doing what your doing holiday winndixi I will always shop at this store. read more

I am a satisfied customer. This store is convenient and accessible to all of us who live west of Alt 19. It may not have everything all of the time but the manager goes out of his way to help you. I love the staff at the deli, the meat and seafood counters. Everyone is helpful. When they run out of a special they go out of their way to make it up to you. I love shopping here and it was one of the reasons we moved here, to have a grocery store we could walk to if needed! read more

The store manager went above and beyond to correct an employees mistake. I love the fried chicken and deli service. Good deals. Great job.