It's such a big indoor mall with hardly any stores open. I have to say that there was nothing I…read morepurchased. I looked around went up and down and nothing!!! So sad! Wish they had more stores.

Very modern indoor mall, located in the heart of downtown Victoria, BC. It has plenty of light…read moreinside, with 2 stories of retail stores. The outside facade of the mall fits right in with the rest of the downtown area.

We are visiting Victoria today and went into town to shop at Hudson's which is closing. There was…read morea knit dress on a mannequin and my friend liked it. One sales associate who gets the official title of Canadian Karen, was having a bad day. She did not want to help my friend and she was rude. She claimed she could not pull the dress off the mannequin because it was "too heavy" and it cost $20k so she didn't want to break the mannequin(?). Anyway, I was disappointed because I could tell where the root of her actions stemmed. I met my first Karen in person. I had to speak with her. I let her know she is the first person in Victoria that was rude. I said I realize that you are about to be unemployed, but that is no reason to be rude.

hello fellow reviewers! today i had a horrendous experience…read morewhile shopping here. when i was trying to leave the store through the door where my vehicle was parked, the lady said we needed to leave but refused to u lock the door for us. had to walk to the complete other side of the store just to be told once again to leave immediately when that's what i was trying to do. once i arrived outside at the other side of the mall, the same lady then proceeded to open the door for two other people who were parked where i was after i got declined to do so. lady was very rude and bias. not happy with who they've been hiring recently.

Wanted a specific boot size that my closest location in Langford didn't have. When I called the…read moreHillside location I was told they can't look it up for me. Then I asked nicely if they could ask someone on the floor to take a quick look so I won't have to drive there for nothing. The person I got went way above and beyond to help me out and even had the boot put aside for me. I call this an exceptional service and it is getting really rare these days. Thank you very much Khushi.

Worst customer service ever. Ask a cashier the price of some head phones and she gave me 2…read moredifferent prices, and then ask Paula who was walking by if she could help me, and Paula said, No, I'm doing something else. Really, somebody please send Paula to customer service school, or leave her in the back room.

The items here are the best selection and price for groceries in Victoria. Like 2 dollars cheaper…read morefor lots of items. Though I'll often get produce from Fairway. Most of the staff are extremely friendly. Twice over the last few months I had such extreme positive experiences I was actually surprised (I worked at a Walmart long ago). I decided to write this review as many of the reviews here have troll vibes and seem insincere. Especially people who don't even live here. The one about racism surprised me the most, as few employees are white. I'm part Indigenous and this is one reason I like places like Walmart (I get it, bad corporate) and Fairway. Some places in Victoria especially grocery stores have zero people of colour working. I have never seen that anywhere else in the world. Zero. And I've had far worse customer service at Thrifty Foods at Hillside or Quadra and Cook. Great store.

I have been in Walmart multiple times with my daughter and every time asked to check my stroller…read more The workers proceeded to laugh in my face with security just standing there silent. My daughter and I left the store down the street my 17 year old daughter was crumpled on the sidewalk with a major panic attack from the ordeal had to call an ambulance. She now has PTSD from these idiots. I am appalled that this store allows harassing to this extent. This is absolutely disgusting.

Tillicum is different from the Bay Centre as its up in rural/suburban Saanich which makes it unique…read morein my opinion. It has nice moderately priced stores such as Winners, Home Outfitters and Old Navy. It has a Montana's restaurant, library and ice rink as well as a Cineplex. It's a great mall if your looking for essentials at an affordable price. It's also a nice and quiet mall that usually isn't busy. It also has good parking if your to spend the day shopping and the 11 bus makes it very easy for you to reach this mall from any part of Victoria or Oak Bay.

Tillicum Mall is a diamond in the rough and I will say it again and again. No it's not your typical…read moreshopping mall filled with amazing clothing stores for all genders and age groups. Heck, it's horrible for clothes shopping unless you're a mature woman or trying to go to Winners, (which is a go to spot for me). Tillicum is funny because it's in a little bit of a sketchy area but it's not dangerous nor is it dirty to a point of disgust. I like Tillicum because they have a London Drugs, Lowe's, Starbucks, Winners, Old Navy, Home Outfitters, Dollar Store, banks and cellphone shops etc etc. It's a useful mall when you need the essentials and that's why I rate it at a a solid 4. There is also a Cineplex across the parking lot as well as a library and ice rink. It truly has everything in this one area and I think people take it for granted. Yes, more restaurants and leased space would be ideal as some spaces in the mall are empty and there really is only an A&W and Edo Japan. Great mall if you're looking for the essentials but would love to get some more stores in there that would correspond with the current ones.

I'm not really sure what I was expecting when I visited here. All of the tourist guides say that…read morethis is the place to be, so I was expecting a Pike Place Market - esque place buzzing with people and events, but instead I found a sleepy courtyard with restaurant patrons and not much else. Hmm... I came at dinner time, so it wasn't super late or anything. I walked around the perimeter and there are some cool shops, but ultimately I thought that my expectations vs reality did not match up. Maybe they hold events in the summer when it's warmer? There is a historic drinking fountain at the front to quench the thirst of patrons and horses hauling loads from rural Saanich to Victoria. I didn't want to try it, but the water smelled nice at least? There is also a small demi-lune basin on two sides for dogs if your dog is thirsty. Not sure if I would visit here again unless there was an event or a restaurant I wanted to try.

Market Square was one of the first places I spotted on Google Maps that I knew I wanted to visit,…read morewhenever I would end up finally making the trek to Victoria: an enclosed, hidden marketplace filled with all manner of shops and restaurants, stacked like layers of a cake, with a hollowed interior boasting a public plaza where live music and events are hosted, as well as pop-up vendors, and cordoned-off outdoor dining for Whistle Buoy. It looked like *the* place to visit in Victoria; at least, from a satellite's point of view. Unfortunately, the reality was a little different. We came across Market Square the first time after nightfall on a Saturday, when just about all of the shops were closed; only the aforementioned Whistle Buoy appeared to be open (and was actually bustling, either at or near capacity, even outside in the plaza). I desperately wanted to see Market Square, even if it was just a walkthrough past shuttered windows and locked doors. We spent a few minutes taking in the sights, then headed on to our other destination. The second time we stopped in was the following Sunday morning, after its listed opening time of 11am, only to find that, even though most of the shops were open, there still wasn't a whole lot going on here. It wasn't the packed, buzzing community hub that I had hoped it to be. Perhaps our timing was bad, or things had changed since I first discovered it, or maybe my impression was simply flawed from the beginning, but I still wanted it to be more than it appeared to be. Maybe it was, once. Maybe it still is. Maybe it will be again? For as pontificatingly whiny as this review may sound, I still enjoyed my time at Market Square. Perhaps during our next visit, we'll be able to stick around longer, grab a bite to eat, explore the complex more thoroughly (I am *sure* that there are hidden doors and passages in there, somewhere!), and maybe we'll arrive during a special event that really shows off the magic of this magical masked market, because it deserves it.

Nothing too special about this location compared to other Homesense stores. It seems to be a bit…read moresmaller than some of the more 'suburban' locations however they stock the usual housewares and decorations. Prices are reasonable and the staff are friendly. Parking outside isn't an issue though there is an inordinate amount of "small car" spots in this lot for some reason.

Nice mall. There was an LL BEAN! I didn't walk around too much but reminded me of some shops in the…read morebay.

Mayfair is definitely the best choice if your looking for clothing items, the service there is also…read moreamazing! This is 100% my favourite mall in Vic, Also their new Photo Booth is amazing! Definitely recommend

Very poor customer service. I bought a watch during Black Friday as excited when it finally shipped…read morea week later. Checked again and, two weeks later, still says not picked up by courier - I live about 12 km away from them and should have went to store and bought it. 3 emails to them and one person on line who hung up on me - worst than HORRIFIC experience

Went in to buy some new shoes and had the good luck to have Sarah help me. There was a sale on and…read morethere were about 20-25 people trying on shoes and she was able to get everyone's sizes for them and cash people out. She even made it back to me a couple of times to check on the fit of the 4 pair I tried on. I bought one pair and while she was helping me at the till I overheard a few others mention just how hard working and professional she was. I will be back for more shoes that's is for sure!

A wide selection, but when I asked for a minor or repair sales person became instantly…read morerecalcitrant, but finally agreed, the fix has held.

I was walking downtown with my close friend, who lives in the area. We were searching for an…read moreindependent bookshop to frequent. I came across this shop and decided to have a look around. They had tea samples outside (don't mind if I do! ;-)). I have an increasing interest in upscale and high end vintage inspired fashion, with a unique and otherworldly twist. The style this store projected was victorian, vintage, mixed media, otherworldly, and artsy. The prices for the clothing are on the high end, which is to be expected. I ordered an earl grey tea to go. I really enjoyed it. I love sipping tea while I shop.