Not dependable/trustworthy. Did unnecassary work They are not there for their patients I guess…read moreit's all about the money.

I have probably been going to Dr Plunkett for 20 years now. He's always had a great staff with…read moretop-notch service. He's been named the top dentist in Lakeland several times. His new place is a huge step up. Top of the line equipment. He has a partner now. He's just as good. There are a few emenities going there. Wi-Fi, blankets, drinks, and more. I've not seen any children there, so I think he's limited to adults. If you're looking for a dentist I'd say check him out.

Super friendly staff! Office is also super clean. They give fair prices and are prompt in…read morecontacting insurance to determine treatments. Highly recommend this office!

I had an Emergency and needed to be seen right away due to pain levels. I called first thing in the…read moremorning and was seen and treated an hour later. I was able to sleep and eat during the holidays and I had a root canal performed 2 weeks later and everything was done properly without any issues or pain. They really saved me on the Eve of Christmas 2022.

I needed a temporary crown to cover a root canal since I had lost the old one…read more I made an appointment with Lakeland Implant & Cosmetic Dentistry. I filled out a form they sent me. When I walked in I was greeted warmly. They took my information and I talked with them about the procedure. They answered all my questions. Dr. Puma Patel was the one who did the procedure. She and the nursing staff have great patient-centered communication and rapport. She and the nurses worked as a team to create and place the temporary crown. It took less than a half hour. I highly recommend the Lakeland Implant & Cosmetic Dentistry team for your dental needs.

Called to get an estimate for a 3 tooth bridge over my implants. I told the receptionist over the…read morephone to check and see if they are in my HMO network, she came back on the phone saying yes, we are in network. I get there, ( 40 min away, ) assuming I will be covered since I have 2 free visits er year, and after my treatment plan, I was told I have to pay $99. On top of that, their estimate is Twice as much as other dentists, Over $6,400!!! Be aware they are scammers. they lie to get you in their office then pressure you by saying they use top of the line materials, so other dentists dont use good material?? I will not recommend these Dentists to anyone, even my dog.

I would not recommend going here. I had an appointment scheduled weeks out and they called the day…read morebefore to tell me they could not see me due to the fact that 15 yrs ago I missed a few appointments one due to serious illness and one due to the fact that I had a family emergency. My entire family goes there and they just lost business. Hold a grudge much?

The best experience I have ever had with a dentist! Their entire staff is amazing and I plan to use…read morethem exclusively from now on. thank you for the job you all do!

I am TERRIFIED of the dentist, so when my tooth cracked, I panicked. I saw favorable reviews of…read moreProfessional Smiles and they got me in the same day for a consultation. My temporary crown was placed the following day with my permanent crown placed the following week. That went so well, I went in for a complete cleaning this week and plan to keep up with it every 6 months. Everyone at Professional Smiles is amazing. From the office staff to the hygienist to Dr. Novi himself. I recommend Professional Smiles, highly!

Ben was professional, friendly and explained each procedure thoroughly and very respectful andread more

Dr. Palo is an outstanding physician. I have been a patient for many years and trust him…read moreimplicitly. Once I had a strange growth of bumps in my rear gum area, went to him for an evaluation out of concern of having cancer and he assured me it was not. The issue resolved on its own just like he told me it would. He explained why I had them and the prognosis of an uneventful resolution of the issue and likelihood of it being a one time occurrence. Every time I see him he provides comprehensive care in a personalized manner that makes me completely comfortable. I am a physician as well and can tell you that he and his staff are the consummate providers of top quality dental care. I completely recommend them for all of your dental needs.

Wonderful office staff- kind, not rushed and pleasant all the time. Attitudes come drom the top…read moredown as Dr Polo is wonderful as well.

Office Experience : violating Florida Statute 466.016, Displaying dental license in a conspicuous…read moremanner, unless this statute is met, I cannot rate care Care Quality was adequate, several small issues related to care was missed or the dentist was unaware Billing procedures were undesirable, areas of bill statements related to procedures prescribed use different nomenclature or inadequate explanations

I have been having issues with my teeth my whole life and I have seen more dentists than I care to…read moreremember. On top of frequent dentists' visits I was also terribly afraid. Dr. Khan was able to eliminate my fears after just a couple of visits to his office. He is so thorough in his evaluations, always offers personalized and affordable solutions and he genuinely cares for his patients. Dr. Khan is also extremely gentle and compassionate and an absolute perfectionist about his amazing work. The office staff is always so helpful, nice and so kind and the rest of the team, dental assistants and hygienists, are just as wonderful. We have been with Dr. Khan's office for a long time and I am so grateful that we have found such a competent, knowledgeable and kind dentist with a super-nice and capable team to match.

The doctor was kind and the staff were friendly, but the financial side of my experience was very…read moredisappointing. I was told they "work with" my Cigna insurance, which gave the impression my costs would be reasonable. However, this was not clearly explained, and my claim was processed as out-of-network, leaving me with a much higher bill than expected. I paid upfront based on that understanding. Insurance still paid the office, but I was not reimbursed in a way that reflected what I was led to believe, and no further adjustments were made. I came in needing a crown ASAP and trusted I was choosing the right place, but financially, this was the wrong decision. This kind of lack of transparency is exactly why patients avoid care and lose trust in the system--and why burnout in dentistry keeps getting worse. Expensive lesson--would not return.

The office experience is wonderful. The quality of care is second to none. This is my 3rd visit…read more Dr. Ahmed removed 3 wisdom teeth. I was anxious but had nothing to worry about. She took the time last week to explain not only this procedure, but my future implant, which I so appreciated. She was stellar! It went smoothly. She gently encouraged me & let me know everything that was taking place. And her assistant was Mindy, also a total pro. The office crew rock: Kimberly, Alexis & Cristina! They also offer a payment plan if your insurance doesn't cover these procedures. Needless to say, they are my forever dentists!