Super-pleased with the service from Robert at CPR in Portsmouth. He made some initial tests while I…read morewas in the shop, and investigated further afterward. He found that the phone didn't need any replacement parts, but just a cleaning inside to remove contamination. Taking that step to find the cause of our trouble saved us from buying a new phone, and it was covered under the basic service charge. So everything was resolved in one day.

Quick service replacing my damaged phone screen. Would recommend to others. The only drawback is…read morethat it's not an authentic Apple screen but o personally see no difference.

I needed to replace the battery in my iPhone, which they did in less than one hour…read more The price was reasonable, but I keep getting notification that the battery isn't a genuine Apple battery, and I knew to restart to configure it. I can't get rid of the message, and the store wasn't helpful at all. Hopefully, there are no problems, but I will have to put up with the annoying message. They store associates should tell customers that the battery isn't a genuine Apple battery, and that you will get this annoying message. If they had told me that I wouldn't have torn the battery from them. Based on this experience I'm not sure I will go back there, as I have purchased many batteries from them over the years.

This is the place for watch batteries. I've bought a lot of watch batteries here. The price is very…read morereasonable. The installation is perfect. The employees are so polite & efficient!

i did an on-line order to sell my old IPhones, got a reasonable quote, went down to store and they…read morepassed. Why couldn't they just pass on-line and not waste my time? Do not bother with these guys.

Drove an hour to sell my iPhone. Had an online offer from them and spoke to someone on the phone…read moreconfirming the offer. Arrived at their store and was told he didn't need any more of those. He said he tried calling me which was a lie! I had no missed calls or voicemails! I would never recommend this place!

Came in a few weeks ago to print a poem I was traveling to see my Dad to give him for his 95th…read morebirthday. Hannah was amazing! I wasn't sure exactly on the size I needed to frame and if I had done the document right for that. Well, she took the project out of my hands and in seconds she knew just what it needed and adjusted it perfectly for printing correctly. Hannah was kind, professional, courtesy, speedy, and is generally a really special human being to have gone above and beyond for me. You're lucky to have such an employee. Thanks Hannah and Staples! My Dad was thrilled with it!

Really like to come here…read more Never had a bad experience here. Unlike some other stores I could shop at. There's another store I can get groceries at but the checkout lines are Always crazy. A bunch of people that look like that want to fight with everyone in Line. But here at Staples is perfect, never ever a bad experience. It's really neat and clean. The Checkout lines are sometimes busy but it's not like some other stores I have shopped at before. The only bad thing is prices are going higher, and Not Lower :((. But Staples has everything you may need.

Brought a phone in due a cracked screen. The kid said no problem... $120... the screen he put in…read morehe said wasn't quite the right one but it would be ok. He had already done the work without telling us he didn't have the correct screen. The phone didn't work right then, at the counter after he did the screen and never worked right since... what a rip off racket

Everyone was nice, the screen was fixed on my iPad in a timely manner and it looks great!read more

From the owner: Welcome to Crackedfixed llc, your local trusted iPhone and iPad repair specialist. Crackedfixed…read morespecializes in fixing screens, replacing batteries, and addressing multiple issues to keep your devices running smoothly. Crackedfixed ensures quick and reliable service, getting your devices back to perfect condition in no time. Choose Crackedfixed for efficient and affordable repairs you can count on.

I will start by saying having a horrible experience trying to get an answer on the phone or a…read moreresponse via email regarding getting paid for product that was ordered and now the They will not take accountability for their actions. Would not recommend credit reference or any positive review to a business who does no commutate with Vendors. Unprofessional by the owner and business in which is preresented.

I brought my iPad here to replace a run of the mill cracked screen. They replaced it, but about 30%…read moreof the screen stopped responding to touch after. So I brought it back, they replaced it again but told me it still wasn't working, so they replaced the Home button. I picked it up and noticed the Home button didn't appear to "click" properly but ignored it, because I am an optimist. I shelved the iPad, as I only use it when traveling, but when I got it out to use it, the screen was coming off the iPad. See attached pictures. In the area where it was coming off the worst, the screen was cracked. It was pretty obvious to me that it was cracked because of the fact that it was slowly peeling off the iPad, as it hadn't been used, but I of course cannot prove that. So I reached out to Joe the owner, who said it's not covered because of the crack. In our text correspondence he used the phrase "Not looking to go 10 rounds with you." which I found amusing, that this business owner likens customer service to boxing. I cannot recommend doing any sort of business here, unfortunately.

very happy with work done , had to speakers replaced in an apple Mac , very accommodating and quick…read more. my thanks , cost was resonable as well . Ill keep him in mind for next computer issues

I have been using Brian for many years and have always been satisfied…read more This time I was having trouble with my Economist on-line and had to log in every time. I am happy with My Firefox and said I did not want GOOGLE. I paid him and found that he put Google on my website and turned my Malware off!! I called him and he then hacked into my computer!!! Star rating 1