Why do we continue to let trash into our neighborhoods then wonder why our neighborhoods are ran…read moredown. It's places like this that makes our communities look bad. They don't back their merchandise. Why would I spend more money on items that don't last a week? PLEASE CANCEL THEIR LEASE!!!

This place is a scam and rip off. They put fake parts on your phone. I got my screen switched out…read moreand on my way home during the drive my screen started to bleed. I went back and they claimed I dropped my phone after they fixed it. I had no damage to my phone to indicate such, and also the fact that I didn't drop it. I called the police and even they tried to reason with them. You could literally see the glue coming undone! They refused to budge, I was advised by the police to take them to small claims court. I had all the evidenceI needed but I just was too busy to make it to court which I guess that's what they count on. Stay away from these guys. I honestly think the good reviews are bots, paid for or people they know.

Rude employees that don't know the products they're selling. Will laugh in your face if they think…read moreyou're wrong about a product, even though they have the incorrect information. Spend your money elsewhere

It's worth mentioning that this used to be in the Boulevard, but once everything started shutting…read moredown, it moved to Campus Way near Target, Petsmart & Lowes. I don't really shop for games in-store anymore, I just order them online... but I come here to look at their calendars and their gaming merchandise. Usually there's a video game trailer or some sort of gameplay video showing on the TV in there. And of course you can't have a gaming store without some systems and demos. But I want to mainly focus on two elements, which are the primary reasons I come to the store: First off, their calendars are printed lists on the counter near the register that show what is coming out on each system in the upcoming months. If you have any questions about any of the games, they are more than willing to share what they know about them and give you recommendations in certain genres. Second, the merchandise is quite abundant. Some comic stuff finds its way into the mix too, but you can find plenty of themed socks, wallets, keychains, etc. I have spent more money on that kind of stuff that I should probably admit. Staff who are eager and willing to talk about my favorite topic is never a bad time! It also helps that my friend from high school, Ivan, runs the store, and does a great job of it. Excellent work, man!

This was a great experience. Anthony helped me, he and his co-workers were friendly and efficient…read more I had already put in a claim for my phone, so by the time I got there ubreakifix was wating for me. Thank you Anthony and colleagues.

I normally do not write reviews but I decided to take the time to review…read more I searched online for a computer repair shop and decided to go to the Ubreakitifix franchise in the Largo/Kettering location. I called and explained my issue and the gentleman stated , no problem should be about 100$ on top of the diagnostics fee . I stated no problem with that cost. I get a call a few days later and they state the cost is 149$. I explained what the Manager stated to me and they stated it was untrue. Yes, its only a 50$ difference, however it was the point . I felt like they were trying to get over. So I declined the service. I went to another location of Ubreakitifix franchise in Bowie and had a wonderful experience. And they charged me the correct amount of $100 to fix the issue. The Bowie location had excellent customer service. I have tried to email the owner but the email message was undelivered so I was unable to express my discontent.

Met Olu Efese to purchase a new phone for my granddaughter. Olu was outstanding at taking care of…read moreus. We were in and out of the store with her new phone in less then 30 minutes. Great customer service! Highly recommend this store and Olu as your representative! Ray Rowland

The customer service sucks and. I hope they work on commission. I went there twic. The first time I…read morewas told I didn't arrive with enough time to do the data transfer and they needed at least one hour. So I went back with over 2hours before closing and was told again I didn't arrive with enough time to do the data transfer. I'm done with T-mobile. I've been a customer of T-Mobile for over 30 years and I'm done now.

The customer service is lacking here. Was here on a Saturday afternoon. No one to greet us, no…read moresigns.... The assistant manager guy was walking around not greet or assuring those of us who we're waiting 30 plus minutes that we would be token care of soon. Sigh you disappoint sir...

You might as well wait for the next model phone to come out while ur at this location. Your wait…read morewill be shorter. I aged 3 years waiting here.

Great experience with these guys always been with them about 4yrs.never stear me wrongread more

Fast service and excellent communication. I had to switch my email during my service communication,…read morethey updated with estimate sameday.

Short wait, extremely knowledgeable and friendly staff, I'm going to be loyal to this store. This…read morewas the first time I walked into a wireless store and they gave me Nordstrom level service.

Very disappointed in verizon. My mom has just passed. I called months back asking what needed to be…read moredone to clear up everything. Nothing needs to be done I was told. I even asked to be removed for the email list and for about a month or two everything was fine into i get something in the mail saying there is something due we I asked go pull up the recordings. I shouldn't have to deal with that with my love one just passing