Beware of VERBAL ABUSE!!!…read more I am extremely disappointed by the treatment I received at Mobile Square and I feel other customers should be aware. I first visited the store last week during lunch time because my iPad was experiencing frequent crashing issues. During that visit, one of the technicians was already impatient when I asked questions and tried to get clarification about the problem. Despite the poor attitude, I left my iPad with them for diagnosis, hoping the technical expertise would make up for the customer service. When I picked it up, a different technician explained that the crashing issue had been temporarily resolved and that the underlying problem was a damaged power management IC. I was advised to use an original Apple charger moving forward. After returning home and following those instructions, I discovered that my iPad would not charge, even with an original Apple charger. Concerned that the issue had not actually been resolved, I returned to the store the following week. Unfortunately, that second visit was far worse. A third technician with glasses, who had not been involved in my previous visits, immediately came across as dismissive and unprofessional when I was trying to ask for clarity. While the previous technician was attempting to explain the situation to me, he repeatedly interrupted the conversation and treated me with open hostility. After I confronted with him of his rude behavior and attitudes, he then proceeded to call me a "B!TCH" and even said "F@CK YOU" directly to my face. I was stunned. I came in seeking help with a device and instead was subjected to verbal abuse from a staff member. No customer should ever be spoken to this way under any circumstances. This behavior and attitude were completely unacceptable. Technical issues can happen. Repairs may not always work. All I wanted was clarification to understand the issue better. What customers should be able to expect, however, is professionalism, respect, and basic courtesy. Based on my experience, this business failed on all three. I cannot recommend Mobile Square to anyone. If customer service matters to you, I would strongly consider taking your business elsewhere.

Last year in July, my Samsung Galaxy A50s could not charge up due to the charging port. Mr. Choi at…read moreMobile Square was able to fix it at $50 and gave me a receipt with 60 day warranty. They did honor their warranty within the eligible period. After a year, the same old phone was dead (no power) and had no charging again (partly due to my fault) . Mobile Square was able to fix it at an affordable price while two other companies claimed there were issues with the motherboard. I think you should give this shop a try if you need to repair your mobile phones! I live in Toronto. Don't know why my google account indicates I am in the U.S.!!??

I was redirected here after visiting the Samsung Experience Store within the mall to troubleshoot…read morewhy my new phone couldn't turn on. They quickly noticed that the battery area was bulged up, confirming that it had been stored on the shelf in that position for a long time. Unfortunately my brand new Samsung phone that was out of the box for less than 12 hours was surprisingly already out of warranty since April 30 of this year. I can't even dispute this issue with this store since it's a Samsung issue, and this particular Samsung store refused to do anything related to repairs and warranties. This shop was going to charge it $130+tax for a battery swap, but I was able to find a repair shop in Markham that can do this for half the cost.

Good tech's. Replaced my old iPhone 6 battery on the spot I think the price is ridiculous thoughread more

Took my phone in as was not charging properly so I assumed it needed a new charging port, the…read moregentleman said let me look at it and turns out it was pocket lint and in need of a bit of cleaning, took care of it and didn't even charge me....great customer service.

My 7 year old Asus laptop battery finally died. Ali came highly recommended by a friend. I sent…read morean email for a quote and Ali immediately replied with a reasonable price. E-transferred 50% of the quote for him to order the replacement battery which took 2 days to arrive. Made an appointment for the battery replacement. He was on time the day of appointment, took him approximately 10mins to clean my laptop and replace battery while I waited. Ali was polite and courteous, great service, highly recommended

Highly recommended, Some of my laptop keys were not working, found Maple cell phone and laptop…read moreservices on the google. Fast service, got my laptop back next day with new keyboard with very reasonable price. A++

$10 for screen protector and they are super fast at putting it on for you, $15? for cases…read more Have a lot of variety and cell phone accessories. Staff is quite friendly and opening hours are quite long so can easily go during off hours

Two years ago, when I got my Google Pixel phone, I needed a case and a screen protector. It was the…read morefirst version of the phone, which had barely been out for two weeks. I decided to visit Pacific Mall to figure out if a store would have these items. I eventually found one. Unfortunately, it has since closed down. Recently, I said farewell to this phone. Time of its death was last Wednesday at 8:25 am. I woke up to staring at a blank screen. I was fully wake! My phone was not. I couldn't power it on. It couldn't be revived by repair technicians. Fortunately, I had successfully paid by tab off and was ready for a new phone. I went with a Google Pixel 2 XL. You would think that I would abandon the brand with my first Pixel phone's motherboard dying. Nope. It's a good phone. I felt the same way when my iPhone 5 phone had a swollen battery. I upgraded to an iPhone 6. Anyway, I got my phone delivered to me. I needed a case and a screen protector. After work last night, I headed to Pacific Mall, parked, and went in through the west entrance. The first store that I found was Supermobile. It had a cute name. I saw a lot of phone cases. I went in. Two women were there. One immediately leaped out from the back room and asked if I needed any help. Yep, I did. She assured me that she had phone cases for my phone model, went back into the room, and came out with a box of cases. Yay! I gravitated towards the purple case. Yep, it's my favourite colour. I had purple nail polish on. It was perfect. I also got a pink case, which I loved. Both felt good in my hands. I got both of them. I also got a glass screen protector. She asked whether I wanted a full screen one. I asked if it would interfere with having a case on. She said no and explained why. I loved how knowledgeable she was. She offered to put the screen protector on, which was nice. My phone was waiting for me at home, so I said that I'd have to do it myself. She was kind to tell me how to put the screen protector on. I have experience doing it, but it was nice that she cared to share that information with me. She carefully put my glass screen protector in a protective envelope, along with my two cases. You get pretty good deals here. I was pleased. I paid using my debit card. I thanked both women and left the store happy. Both cases fit my phone well. I put the screen protector on my phone. So far, so great! I had a terrific experience at this store. It is next to Fido at Pacific Mall. (351)

They repaired my iPhone unresponsive screen in no time for price 20% of what Sherway Gardens Apple…read morestore quoted. Super happy!

I got my phone battery repaired for 110$ (my battery would die in about 30 mins). They did a good…read morejob for me and It took about 1 hour. The reason for the low score is the lack of interpersonal skills. It's almost as comical as it is perplexing. 3.33*

I took my 8 year old MacBook in as the keyboard started to fall apart…read more It was ready the following day. Sparkling clean and with a new keyboard at a reasonable price. Fast and. friendly service.

We needed a quick charging port fix. Thank goodness for the Laptop Specialist. He was able to fix…read moreit for us the same day!! Such a relief.

This is one of the most honest tech businesses you will find. While other businesses profit off of…read morepeople, Mac and PC Repair Depot quotes honest prices and doesn't overcharge. Would highly recommend as they did a thorough job. I'm not sure what these other reviews are on about, but this is definitely one of the best places to take your device. 5/5

I have been a customer of Mac & PC Repair Depot for at least 14 years. Kudzai has kept my 3 Macs…read moreupdated and running smoothly. His knowledge and fast service are excellent. Highly recommended!