Jon is knowledgeable and helpful and good at problem solving...but most importantly he is willing…read moreto work with you at your level...technical with me, easy going and helpful with my wife. He's better at solving simple computer things with my wife than I am as he is so much more patient than I am. He's a great resource and a pleasure to deal with for most computer issues.

From the owner: We specialize in providing individuals and small 1 person businesses with help and support that is…read morehighly customized and in plain language. Our aim is to provide you with what you need, in the way that you want it. We understand that not everyone is a technology wiz and we work with you at the speed you desire.

I did an appointment yesterday trough Apple webpage and arrived on time today…read more Nick was the one that gave me and my husband the Wellcome here, Then came Candy another employee, and both were very kind and professional with the information; they explained us about how it works to get a battery replacement with AppleCare. I paid zero dollars because of the benefits of AppleCare; I paid every month and amount and it covers battery replacement I barely opened the store with the employees ...10 A.M; it was low Flow of costumers. I returned 2 hours later And everything was set up in my phone. I just signed my receipt, gave them a review at Google real time with a gadget they had tapping my phone!!! They deserve stars. The employees were very kind and explained calm but efficient with details to me. The store was super clean and organized Obviously I will come back and recommend this place. Thank you guys and congrats for everything. God bless You.

Excellent services! They can usually fix in a day or so and…read moreiPhone and MacBook batteries can be replaced quickly! I highly recommend them

Good communication and fair pricing. Will use Clint again if I ever need to. Thanks. My new hard…read moredrive loads much faster now! So far so good!

Top man! Very professional, friendly and honest. Reasonable pricing. Clint formatted my new…read morecomputer and sent all my files to the new machine. Highly recommended. A++++++ 100%!

The owner, Joe, called me with a genuine and respectful manner to discuss the situation. He also…read moreshared his intention behind founding the service, and offered a free repair for the broken bezel. I appreciated his sincerity and the way he takes responsibility for his work. During the conversation, he also provided helpful and professional advice regarding my other tech-related concerns. Overall, I felt that he genuinely cares about both the service he provides and the people he helps. Because of this follow-up and support, I am revising my overall experience to a 4-star review. I also hope the company's culture continues to reflect this level of care and professionalism and continues to support both customers and staff. --------------------------------------- Previous review -I brought my MSI laptop to this shop for a lid repair. At the time, there was a small crack on the left side near the hinge, and I was worried it might get worse , but the screen bezel was intact. I was initially told that once the part arrived, they would notify me to bring in the laptop, and the repair would then take about a full day. The part arrived on December 30, 2025, I dropped off the laptop on January 6, and picked it up on January 9. -After I got home, I turned on the webcam to prepare for a meeting, and noticed that the screen displayed a blue image. I contacted the shop immediately. I was asked to bring the laptop back for further inspection, but no explanation was provided regarding the possible cause of the issue. -Since the shop is about an hour away, I asked whether a remote diagnosis could be done first to better understand the situation. I was informed that there would be a charge for that service. At the same time, I looked into common causes of this issue and found that it can result from a protective film not being removed during repair. However, this possibility was not discussed. -If a likely cause had been communicated, it would have helped me better understand whether an immediate return visit was necessary. Without that information, the situation was unclear and required additional time and travel to resolve. -More recently, about four months after the repair, I noticed that the bezel near the hinge has cracked, even though I have been handling the laptop carefully. This area was not damaged prior to the repair. Given that the hinge area is a high-stress point, I am concerned that the repair or reassembly may have contributed to this issue. Overall, my experience was disappointing. While the initial interaction felt welcoming, it was followed by a noticeably self-protective approach when issues arose. Although the repair was completed, I encountered additional problems afterward that required significant time and effort to resolve. Based on this experience, I strongly recommend that others ask detailed questions about the repair process, confirm what testing will be performed, and ensure the device is thoroughly checked at the shop before taking it home. In general, I believe that clear communication and transparency are important in building trust with customers over the long term.

As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

Had to get my laptop screen replaced and called them up for a quote. Because of the tariff's, they…read moretold me to wait it out as the replacement was very expensive. After a couple weeks I called them back and they were able to order and replace the screen quickly. I appreciate their honesty and having me save some money during the process.

I am visiting NJ for work and one of my laptop fans went wonky and was making an extremely loud,…read moreobnoxious noise. I caught Amir super early in the morning, right after he had opened, to see if there was any possible quick fix for the issue. Unfortunately, he didn't have the part in stock, but he was kind enough to offer some advice, as well as disconnect the fan to prevent the noise from continuing to occur until I am able to get a fan replacement. Amir was very kind, welcoming, courteous, and he got me on my way with a quick 3-5 minute fix, free of charge. The world needs more people like Amir! Can't recommend him or this place enough.

What can I say about a business that has been at the same location for over 25 years? Recently I…read morehad a problem with my lap top and it started to get more complicated. Many years ago I relocated from the area and recently I passed by and saw that Precision was still in business. My associate and I used Precision in the early years of networking and Pc's. So I called and they said come down and I dropped off computer (Covid responsibly) the following day I received a call from Edwin. To my delight my old computer Guru was still there and we discussed old times. As usual he had all the answers and we came to a solution. Quick, responsible and honest representation can be found here. That's what I can say about a business of over 25 years!

These guys are awesome! Fast, courteous, professional service. The tech who worked on my computer…read morewas Alex Lee, and he was like a wizard--restored a corrupted OS and saved all my data. Dropped off the computer in the morning and it was ready that afternoon. Very fair pricing. I could not be more pleased.

Great guy! helped me with my broken canon camera in less than a day, thank you!:) will be coming…read moreback

The technician is very knowledgeable, and friendly, but he charges his service very expensive. He…read morecharged me $ 350 dollars plus taxes for 40 minutes of labor. Then one day after, the speakers, and microphone were disconnected of the computer. I called him again,and he told me his price was again $ 350 plus taxes. So, it is difficult to pay $ 800 dollars for a job that is done in one hour and 5 minutes. I understand inflation is high but there should be some kind of consideration with the customers. In any case yellow pages advertises the charge of $150 per hour, and that does include the commute of the technician to the site. In conclusion I got another technician who came to add the speakers and microphone to my computer in 15 minutes, he charged me $140.00dollars. I do not recommend this busines.

Alla P. I used Ivan's services for a long time since it was…read moreLaptop MD business. He is very thorough and professional. Always completes customers' requests expeditiously. He is excellent problem solver and diagnoses problems with high accuracy. Ability to solve problems and provide customer with solution options, sensitivity to the cost of repairs, quick and reliable service makes this shop very special. Fixbox is my "go to" place for any computer headache, upgrades. Highly recommended for any hardware and software issues with reasonable pricing and 12 months warranty for the job.

Repaired my older HP Printer in record time. Quoted and charged a fair Price. Convienient location…read moreand very friendly service. Will definitely recommend to all my friends.

Bob' been my computer guy since I moved back to New York 20 years ago. I found him in the "yellow…read morepages". Remember themThere is none better than Bob. knowledgeable. Professuonal. And just a nice guy. I recommend him to everyone. He is also very smart and interesting about many things. And his prices are fair and reasonable. Many of my friends also use him. The best!

My trusted computer guru retired and I needed to find another superstar. I read the incredible…read morereviews for Robert Schiller on Yelp and gave him a try. I am happy to say I have found my new tech guru. Rob is personable, knowledgeable and interested in learning about how I use the laptop and my technical needs so that he can be of the best service. I went with an issue with my external backup drive and left with that problem resolved as well as a nicely tuned laptop. I value having a long-term relationship with my computer tech expert and I am very glad I found Rob - I'm again in good hands.