I rarely give feed back for services that are not up to par, but I am reporting this accountant in…read morehopes to prevent someone else from making the same mistake when choosing the services of someone with very few references. Definitely not a good sign. My husband is self employed and contacted Ms. Sam to help with our business and personal tax preparations. Ms. Sam was responsive to us initially, and as time passed we have yet to hear back from her. We have real concerns with this company and started calling and leaving her messages along with emails to find out where we were at with our taxes. In the beginning we gave Ms. Sam the benefit of the doubt because it was tax season, and one would only assume that any accountant worth their salt would be extremely busy at this tme of the year, right?! Our patience began waring, and as time has passed (Months) we continue to call and leave messages asking her to please contact us. It has been months since our last conversation with Ms. Sam, thus leaving us in a precarious situation with our tax filing. She has all of our financial information which is not cool at all and leaves me contemplating our next step ... This has been the worst experience with someone who has just completely ghosted us for no apparent reason whatsoever ?! Not to mention, her unprofessionalism at it's worst when her business success solely relies on satisfied paying customers, not to mention her reputation as well! If anyone out there has had a similar situation with Ms. Sam, or if someone has retained her services very recently or even knows how to reach her ... please post it. As I review the five other posted comments and see the dates of review ... I have only myself to blame. Lesson learned!

The best in the business!! She is smart and quick to respond to a question. Thank you Sara!read more

We have been with Steve for over 17 yrs. He is the only accountant we would use. We used him for…read moreour business and as our personal accountant.

I've been employed with this company for a year. The staff is very nice and helpful and I love the…read morefact that the recruiters will call and check on you and make sure everything is going OK at the facility that you're working at. Whenever I have any problems, I know I can always call them and they will get to the bottom of things but so far everything has been good and I love and appreciate the opportunity this company has given me so I wanna thank them for allowing me to continue to work for them. Thanks Infojini

even I moved from pa I still loyal to them cuz I found them so professional and nice , they know…read morethe law not like almost of the accountants .I had a bad experience with them

I should have not give them even half a star. This place sucks! If they said that your schedule…read morewith them is 1:00 pm go to their place 3:00 or 4:00 pm to save yourself from the long aggravating wait. They should learn to value other peoples' time.

Always ask for Ms. Bu, she is the best, experienced and thorough, goes out of her way to deliver…read moreexcellent service. THANKS Ms. BU.

Awful. The ladies here do not give a crap about your taxes. They don't know how to handle taxes for…read morefreelancers, small business owners, and anyone who doesn't have the simplest tax paperwork. I paid a crazy amount in taxes, with no returns, while my freelancer friends were able to maximize their write-offs with their own CPAs. They didn't bother trying to help me write off any business related expenses for me and felt like I was bothering them by even asking. Do not come here unless you have one job (ie. one w2 form) - and honestly, even if you did, look into a free tax service like turbo tax! Not worth paying over $100 to do the least amount of work.

Best service and excellent communication. I wouldn't go anywhere else! Questions are quickly…read moreanswered!

Gave documents early and he filed extension costing me extra tax. Poor communication. Actually…read moreyelling when I questioned extension.. he was busy and had other clients. Charged more then quoted. Horrible experience.

Fidelity is such a great group of folks. I really appreciate their willingness to handle a variety…read moreof tasks. Even when they are busy, they take the time to try to address my concerns in a reasonable way. They are patient with me when I get frustrated about this stuff (which happens a lot).

Monarch Staffing has great and helpful staff! They go above and beyond to help…read more Someone to mention is Melissa Kent (payroll administration and HR) she responds to your concerns immediately! She actually answers the phone (on the first ring, I might add...) instead of doing a back-and-forth e-mail campaign. She actually will get back to you on a Sunday, if you contact her then! A great work ethic! Usually no one in a Monday to Friday job will get back to you on their own time! She goes the extra mile to help! Great job

Do yourself a favor & seek opportunities elsewhere. My sister spoke with a nice woman from this…read moreagency & they arranged another follow up call together scheduled a few days after. The follow up never happened. She received an email 3 hours later that it "slipped" her mind! Unorganized & unprofessional!