I cannot speak highly enough of the West Allis office in general and Dr Sharma in particular. I…read morereceived an appointment a week after my call. Other endodontists on my insurance plan wanted me to wait over a month. I presented for a consultation regarding a redo of a root canal. The staff were courteous, professional and polite. The dental assist was skilled, very kind and gentle. Dr Sharma was one of the nicest people I have dealt with in a long time. Very knowledgeable, humble, incredible bedside manner. Although he could have recommended, and I really wanted, a redo of the root canal performed by a general dentist many years ago, Dr Sharma was very firm, polite and apologetic that a redo would almost certainly fail, clearly gave the reasons why, explained his reasoning thoroughly using CT and plain xray images. He then arranged for oral surgery consult in my region. I traveled over 100 mikes to see him and it was well worth the trip. I most highly recommend Dr Sharma.

I found the Dentist to be condescending and unsympathetic. It wasn't so much what he said, but how…read morehe communicated and clearly gave me the impression that he didn't believe my pain was severe

The Meridian was able to fit me in for a same-day root canal. The staff was fantastic, and the…read moreprocedure went smoothly. After trying around 14 or 15 clinics in the Green Bay area, I called this team, and they said yes.

I have been a patient at Merdian for over 10 years. After numerous rescheduling of my appointments,…read morean email threatening to take me to court to collect $15 and being asked numerous times (saying I'm not interested) about a procedure that I am unable to currently afford. I'm done with the terrible business model that is Merdian. If it wasn't for the fabulous hygienist and receptionist, I would have surrendered long ago.

I originally had a root canal done at my regular dentist and it continued giving me on and off…read moreissues. With my most recent issue it began to hurt chewing and my OG dentist labeled it a 'problem tooth' and had me come in for X-rays and an exam where it revealed the 'problem tooth' was infected and would either need extraction or root canal retreatment. Since it was a problem, he leaned me towards extraction. However, my gut kept telling me to dig a little deeper and seek an alternative opinion. I took a weekend and researched root canals and retreatments. I came to find out that Endodontists exists and that a significantly high percentage (roughly 80%) of root canals fail when conducted by general dentists (your every day dentist)! In fact, up to 98% of root canals done by specialists (endodontists) succeed! Read those again (and google it yourself). These stats, paired with my gut feeling of a second opinion led me to research endodontists that were both highly rated online and within my insurance's network of care. This led me to Access Endodontics in Brookfield. Calling to make an initial connection was a breeze and the staff was very helpful. They would connect with my insurance and my current dentist to gain a referral and necessary pre-steps. They called me back a couple days later and we set up an in-person evaluation, which was a breeze. I saw Dr. Stover and immediately felt at ease. Her bedside manner was top notch and, paired with her Knowledge and expertise, left me feeling calm and confident in my decision to try retreatment. I also felt connected to her opinion and agreed that it was worth trying retreatment so as not to wonder 'what if'. Flash forward to the retreatment appointment and, while I was feeling nervous, her calmness and thorough yet empathetic approach made for a night and day experience from my initial root canal. Additionally, it was during my retreatment appointment with her that I learned the Dr found 2.5 MORE ROOTS that were completely MISSED the first time!! Of course this tooth was a 'problem' because it hadn't been properly treated the first time. Can you believe it?! Again, so glad I tried. If the options are to try again or pull the tooth, I'm trying again and gee am I glad I did. The procedure was straightforward and didn't last the entire time slot they designated for me. I listened to music in my earbuds the whole time and have since had a follow up to check its progress. It is healing nicely and the root canal seems very successful. I only wish I knew of and had gone the endodontist route the first time around! Both Drs at this location are great and I highly recommend.

I was experiencing extreme dental pain and called my Dentist on 11/15-2024. I am a long-time…read morepatient at my Dentist"s office. My Dentist thought that since the pain was so intense that I was awakened at night and I had a root canal done in the tooth that I felt was hurting, I should go directly to an endodontist. My Dentist referred me to Access Endodontists. I called Access Endodontists on 11/15/2024 and explained that my dentist referred me to them and that I was not sure which tooth was the issue as the pain seemed to move as it intensified. I was assured they could diagnose my issue. My insurance information was requested and given. Later someone called me and explained my covereage was maxed out. I asked how much the evaluation would cost if I paid cash and was told around $238.00. I agreed to the amount and was scheduled for an appointment 11/19/2024. I had a very missable 4 days but survived by alternating Tylenol with Ibuprofen. When I arrived on 1/19/2024 I was given forms to fill out. After filling out all the forms and while sitting in an examining chair, I explained my situation to the person who was helping me. The person helping me told me they could not evaluate my situation because I did not have a referral. I explained over and over that I did have a referral. They said they tried to contact my dentist but were unable to. I drove to my dentists office while in severe pain and asked what was going on. After some back and forth Access Endodontics told my dentist's office they require the dentist to evaluate the situation before sending them to Access Endodontics. This policy was news to my dentist. I made an oral contract with Access Endodontics and agreed to pay them money, then was refused treatment and left in intense pain. No alternative action was presented.

Everyone is very professional and respectful. The place is so clean and neat. They will always make…read moresure you're comfortable and they explain things thoroughly for you. Dr.Kimmel is the best! He did my wisdom tooth extraction and I barely felt anything. He makes himself available to you if you have any questions and he's super respectful and knowledgeable.

I was referred to this office and made my situation abundantly clear from the start: I am traveling…read morefrom Chicago, paying entirely out of pocket, and have an extremely limited and hectic work schedule. I called three months in advance specifically to secure surgery during a pre-approved week off in January. I was explicitly told there was availability, with the only requirement being a pre-op appointment. I completely understand this needed pre- appt. I drove in from Chicago at 5AM for that appointment, and was told my X-rays from 12 months prior were "too old." While frustrating, I understood and agreed to repeat imaging, paying $450 that day. After the exam, I was sent to reception to pay and "schedule surgery," only to then be told I would need yet another appointment before surgery could even be scheduled -- something that was never disclosed minutes earlier in the room. After explaining that I had already made a lengthy trip and that this was not what had been communicated to me, the staff briefly conferred and suddenly said they could perform the cone beam scan that same day for an additional $350. Wanting to avoid yet another trip and finally move forward, I agreed and paid on the spot. After completing the scan, I was once again sent to reception, where I was then told they actually could not accommodate surgery during the very week they had originally promised. At that point, I had paid roughly $800 for appointments day of and scans based entirely on their assurances, only to be told they could not deliver what had been guaranteed. I remained polite, rescheduled for my next available time off (cancelling my personal VACATION) in March, and clearly explained that this would be my only window until June. I also emphasized that I am in significant pain and that the delay was severely impacting my quality of life. The response was largely dismissive. I left defeated and disappointed, but understood that things happen. I received a call last week (Feb.9th from Allie) informing me that they could not perform my surgery at all because Dr. Kimmel would be "busy." It is baffling that I was scheduled in the first place if this was the case. At this point, I politely requested copies of my receipts, X-rays, and cone beam scan so I could seek care elsewhere. The tone immediately shifted, and I was met with impatience, dismissiveness, and clear irritation simply for asking for records I had paid for. When the emailed records did not include the $350 cone beam scan, I followed up and again encountered attitude questioning why I would need it despite the fact that I personally funded it. It was eventually mailed to me on a CD. This entire experience felt disorganized, misleading, and profoundly unprofessional. My family has spent tens of thousands of dollars here over the years as uninsured, cash-paying patients, which makes this level of disregard even more disappointing. It is clear to me the dismissive communication here demonstrates a serious lack of respect for patients' time, finances, and well-being. To say I am disappointed in the level of care and professionalism would be an understatement. This is not how you treat loyal, paying patients. I hope this is a "one-off" situation for this office because Dr. Kimmel himself was incredibly kind and thorough with explaining my surgery that I unfortunately, will not be having here.

Title: I'd take a hard pass on this clinic. I wrote very…read morehighly of this clinic a few years ago. Their patient care was great and I really enjoyed it. But my last two experiences were very bad. Last time I went here I was waiting (I think over 30min?) even though I made an appt. Fine, it happens. I got in the chair they took x-rays (great!) then sent a hygienist over and she did very, very, very little. They usually use a color coded probe to measure your gumline to see how much its receded, that was not done. They also de-calcify your teeth with a scaler/ultrasonic scaler (the scrapey part no one likes) she only did it on a few front teeth. Then she opened the prophy paste to "clean" the teeth and all she did was tap my four front teeth. That's it. That's all folks. Then they RUSH RUSH RUSHED me out the door. No one was that friendly either...busy I guess? Whatever. All in all very poor experience. They sure did bill my insurance though, of course! I thought maybe a fluke, one off? So I sent my husband in with tooth pan (cracked tooth.) I made him an appointment and everything. He waited FOR AN HOUR still and they looked at it, took a x-ray and sent him on his way. To be fair he didn't have my HSA card for payment so I get that. The real problem is (besides the ridiculous wait time) when I asked him about the experience he said "I didn't feel welcome there." and "They rushed me out so quickly." and "I just didn't feel like they wanted me there." Before anyone slaps back, yes I have very healthy teeth. I still don't see this an excuse to not perform certain tasks; and I do know what I am talking about. I have worked in dental for 10 years and I've never ever seen this level of poor service before. Pass all, find another one. One that prefers quality over quantity in patient car

Everyone is very nice and thoughtful of their patients, I had got my wisdom teeth pulled out and it…read morewas a lot quicker then I was told (from family) it would be, even with them being impacted. If your looking for a friendly environment to get dental work done quick and painless, this place is a great choice!

Leaving a yelp review for a dentist seems weird, but I see there are others so... My family has…read morebeen very happy with Elmbrook Family Dental for 20+ years, starting when Dr. Brunner was just a kid! I recently completed a tooth implant process that took several months (remove 40-year old crown, bone graft, wait for that to heal, implant post, wait for that to heal, implant!). The whole process was about as painless as it could possibly be. One of the things I like best about Elmbrook Family Dental is that they explain things clearly -- throughout the process Dr. Plecas explained each step, what the options were, what he thought the best option would be, and why. Knowing about the bone graft was especially important to me, and seeing what the part of the implant would be and how it all went together was cool. I was initially concerned because my son's wedding was coming up, and I didn't want to have a big hole in my mouth for pictures. Dr. Plecas discussed options with me -- the full process wouldn't be complete before the wedding. If I wanted, we could have gotten a temporary fake tooth there, but he thought I should wait and see how it looked. Once the tooth was removed I found that the space wasn't very noticeable at all. I'm very glad that I didn't spend the extra money on a temporary tooth! It feels like we know everyone there - we've been there for years, and at times we had six family members going. My older kids only stopped going there when they totally left the area; while they were in college out of state they still went to Elmbrook Family Dental, scheduling appointments around their breaks. One of the other things I like about Elmbrook Family Dental is that they keep up with processes, technology, and materials.

I had been seeing Dr. Brunner for about 13 years for general dentistry. Since his TMJ training, my…read moregeneral dentistry appointments have been awful. It's a hard sell for TMJ services with every appointment. Cost for TMJ services: Assessment $650 and treatment $5400-6500 (services weren't clarified) with payment required upfront. He says he uses a third-party to maximize insurance payout and after that is received, he would refund anything that insurance covers. When I asked what patients do when they can't afford this treatment, he became defensive and explained that he couldn't provide services for free (which I wouldn't expect). I found a local (TMJ & Orofacial Pain Treatment Center) doctor who is excellent, fitted me with a night guard for under $200, and that has very clear patient costs for services after insurance, and charges much less overall.

Just wanna give a shout out to this dentist office. Very nice staff overall and Cindy the dental…read moreassistant was super patient and friendly and great at her job. I had a deep cleaning done after years of not taking care of my teeth, I was super nervous and She put my mind at ease. Explained the whole procedure and made the whole appointment super easy. The dentist was also very nice. I would recommend overall.

Let me start off by saying that I love everyone in this office. I found them on Yelp! I initially…read morecalled to see if they are accepting new patients because I cracked a tooth. They found that I needed a lot more work lol. After months my process is almost complete and I'm glad I found them.

My crown fell off and I had to go to this clinic to cement my crown. It took them some time to…read moreprovide me with the needed information for the insurance, but eventually they did it.

Absolutely awful! I get that it's hard to find a dentist on a Sunday, but I expected at least a…read moreminimal amount of basic service. That did not happen. I paid $165 for nothing. I made an appointment online. When I arrived, I waited 10-15 minutes and then some x-rays were performed, I then waited 1.5 hours in an exam room and never saw any staff. They turned on a TV and left me alone. When someone finally came in (still not a dentist), she told me that the dentist would hopefully be in soon. She said the other patients had been there since 10 am (it was 4 pm) and were just being seen. I waited another half hour and then left. I never saw a dentist. After waiting several hours, I decided I'd rather be in pain at home in front of the TV than alone and in pain in an exam room in front of a TV.