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    Wisdom Motors

    3.0 (6 reviews)
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    Hessert Chevrolet - Hessert Chevrolet of Cherry Hill

    Hessert Chevrolet

    (6 reviews)

    I went to purchase a vehicle. Daniel Trinidad was wonderful. My mother was with me and he was so…read morecaring and patient. He went over and above. I doubt we would have gotten a vehicle if we did not have Daniel as our sales representative. Highly recommend him.

    I purchased a used 2020 Hyundai Palisade from Hessert Chevrolet of Cherry Hill on July 25, 2026…read more Unfortunately, my experience after the sale has been extremely concerning. Within roughly 10 days of purchase, I brought the vehicle back to Hessert because I was hearing an abnormal knocking/noise and seeing what appeared to be fluid leaking underneath it. I showed photographs of the apparent leak. I was advised that they could not identify a leak and could not duplicate the noise. I relied on that assessment and continued driving the vehicle. Approximately two weeks later, while my family was on vacation in the Georgia mountains, the Palisade experienced a charging-system failure and completely lost power. We were stranded and had to locate a mobile mechanic. The repair involved replacement of the alternator and service to the serpentine belt. Our documented repair subtotal was $950, and the breakdown forced us to remain in Georgia an additional night. Unfortunately, that wasn't the end of it. While driving home after the repair, the vehicle experienced another significant loss of power while I was traveling approximately 60 mph on Interstate 81. The vehicle eventually regained power, but after two power-loss events I was no longer comfortable simply treating this as an alternator-reimbursement issue. After returning home, I also photographed fresh fluid underneath the vehicle again--the same type of visible condition I had brought the vehicle back to Hessert about shortly after purchase. I am not claiming to know what the fluid is or what caused either power-loss event. Those are questions for qualified technicians. I sent Hessert a detailed formal written notice on August 18, followed by supplemental photographs of the continuing apparent leak. On August 20, I escalated the matter in writing to dealership management and requested principal-level review. I asked for a comprehensive inspection, transportation of the vehicle rather than having my family drive it back, reimbursement of documented emergency expenses, the relevant pre-sale/service records, and most importantly, a substantive written response regarding the vehicle. As of August 27, I have received no response to those written notices. I gave Hessert the opportunity to address this directly before taking the matter outside the dealership. I would still prefer a reasonable resolution. If Hessert responds or resolves the matter, I will update this review accordingly. I have retained the emails, photographs, repair documentation and other records supporting this chronology.

    VIP Auto Outlet

    VIP Auto Outlet

    (39 reviews)

    I am sharing my experience to help others make an informed decision…read more I purchased a BMW SUV from VIP Auto, and since the time of purchase, the vehicle has had ongoing mechanical issues that have significantly affected its reliability. The vehicle has spent more time being repaired than driven. I made multiple attempts to have these issues addressed through VIP Auto, but I was turned away on several occasions or unable to receive consistent support. While one member of management did assist with some repairs, the overall condition of the vehicle at the time of sale raises serious concerns. After the purchase, I was informed by BMW service professionals that the vehicle showed signs consistent with prior accident-related damage, including observations made during service. This concern was also acknowledged in follow-up discussions. This information was not disclosed to me at the time of sale, and I was not provided with a vehicle history report such as a Carfax prior to completing my purchase. Additionally, there are visible areas on the vehicle that appear to have been repainted. This would have significantly impacted my decision to proceed. I also purchased an extended warranty, which I continue to pay for; however, it was extremely difficult to find a repair facility that accepted it. By the time I located a participating mechanic, much of the coverage period had been lost. After seeking service directly through BMW, I was presented with thousands of dollars in necessary repairs. Even with partial assistance from the dealership, I still incurred significant out-of-pocket expenses, including tires and ongoing repairs. To this day, the vehicle still requires service. In addition, I was placed into a high-interest loan and attempted to contact the salesperson regarding refinancing, but I did not receive a response. Due to the repeated mechanical issues, concerns regarding undisclosed prior damage, and ongoing financial burden, I have explored my rights under New Jersey consumer protection and lemon law guidelines. This has been an extremely difficult and costly experience. I strongly encourage anyone considering a purchase to obtain an independent inspection, review all vehicle history reports, and carefully evaluate warranty and financing terms before proceeding.

    IF You want a car that runs, I suggest you do NOT buy a car from here…read more After they give you an insanely high price do NOT. Expect them to call you back if you have a problem with the car Get ready to ARGUE & FIGHT once they make the sale because they will not help you with anything

    CarMax

    CarMax

    (62 reviews)

    Sold my Tiguan at the same day because my buyer have financial problem and my flight's next day. I…read morewas just about to sell it to other dealers with much cheaper price before my friend suggested me here and they gave me the same price as my private sale. (Still lower than marker price for sure but I've checked at least 3 other places they have the best price). The whole process was nice and quick, staff are friendly and I got my check with exactly the quote amount the same day.

    Picked out a car on Sat. 7/11. Doing paper work we called my bank and confimed that there was…read moreenough money in the accout to cover the cost of the car. However, could not get insurance. On Monday, the 13th, I went to my insurance agent and got insurance coverage. Returned to Car Max and again called my bank and got assurance that there was money to cover the cost of the car. As we waited for the paper work to be processed the car max rep came over and informed me that because only my wives name was on the check thay could not sell me the car. They said that my name must be on the check. I told him that it was a joint accoiunt and that we could call the bank to cofirm this. I also informed him that we had 2 joint checking accounts-one to pay bills and the one with only her name to give money and present to our kids and grands kids. Only the joint account with her name only had enough money to pay for the car, the other did not. They never mentioned before that the check have my name on it. If they had I could have transferred money to the account that had both our names on it. I then told the rep that I did not need the car that bad and left.

    Wisdom Motors - usedcardealers - Updated August 2026

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