Amazing staff and care from the Unorthodoc team. I would highly recommend them to other families as…read moremy wife, 2 year old daughter, and myself all go here. Actually listen and take the time to hear about your personal health journey.

I called these people, sent email & left messages way back in November. Still waiting to this day…read morefor any kind of a return response (not really but you get my meaning, I'm sure). Would I do business with them? Never. It's really sad when a business won't even respond via email to perhaps tell you they aren't accepting new patients or to even perhaps just to say go away? Awful customer service, can't image them being diligent or responsible with medical care when this is how they manage business. If you're searching for this kind of care, turn to Duke Integrative, they definitely respond!!!

Excellent providers and friendly staff, but the building entrance and the clinic entrance do not…read morehave automatic doors, which make access very difficult with a wheelchair.

Awesome staff very friendly. I have RNP who is very detailed in her explanations and ensures I am…read moreokay with everything. Even during difficult times she has prayed with and for me.

I am reluctant to review this place where my parents live. It seems very good, especially the…read morenewly-built buildings. Food is pretty good. You can get take-out food or even delivery food (for a charge) if you can't get to the dining hall. Since I am young, I found the dining hall to be kind of weird. But the residents make lots of friends there.

I was in their rehab facility from October 28 to December 1. The care I got was truly outstanding…read more The nursing staff was wonderful. The Physical therapy and Occupational therapy were truly outstanding. The CNAs were so kind ,helpful and competent. The food was very good and plentiful. I would name the staff but I fear that I would leave out one of these excellent people. Thank you all for helping me through this trying time. Sincerely, George Gibson

After visiting several of the memory care facilities in the Durham and surrounding areas, we found…read morethe best fit for our loved one. TerraBella has met all of our expectations. They are well staffed and they have lots of patience when dealing with the residents. We are blessed to have found TerraBella for our loved ones care.

WARNING! Do not place your precious loved one in this horrible place! My mother was neglected…read more We made repeated complaints. She was given the wrong meds and not helped with her dressing, bathing, etc. They completely violated their contractual obligation to their residents. They had a terrible outbreak and failed to give residents or their families any timely updates about the status. They are severely understaffed and no one responds to the call button. Often times you could not even reach the front desk. I have no doubt that the stress of the negligence and incompetence helped lead to my mother's untimely death - she was there less than 2 months. Take your loved one anywhere else but here!

Don't waste your time with an agency that will communicate to you that they have staff to…read moreaccommodate you, and then don't deliver. What's the point of an agency accepting a PCS contract and not fulfilling the requirements of the client? The quality of care provided was extremely lacking. (Porchia) the aide provided couldn't even put a diaper on properly. I also at first request of services asked for a CNA (to operate a hover lift) but the owner of Alegna couldn't find anyone. So, I decided to just ask for a home aide instead in hopes of getting "help." Also, I own a companion dog and two cats that have been signed off by my doctor. ( I have the paperwork for them) and in the discharge paperwork, it was cited that part of the reason I was discharged was due to the aide's "concern" over my pets. Bear in mind that when both the aide and owner of the agency had come by, we had my companion animal barricaded so as to appease them. Evidently, that was not good enough for the aide, nor Angela Green Cozart, the owner of ALEGNA, as my companion dog could not reach them or even jump over the gate as she was injured. A client should not have to change their environment to suit the aide or agency, especially pertaining to one's companion or service animals. In conclusion, I obviously don't recommend Alegna. I'm both disabled and bedbound, and I have many health issues. Because of my experience with Alegna, I was also delayed from receiving both physical and occupational therapies, as well as having been made to scramble desperately to find a new agency. (despite Angela's "referrals") It's my aim in writing such an in-depth review that this will be helpful to others in my position and their families.

This is very caring place and me being a client Angelo does a wonderful job she really cares her…read moreclients and she works hard for us and Angelina just does a super duper job and I think you would be very happy if you had her as at your health care provider and her workers come to work and they work and they do the wonderful job and and just know you'd be super happy if you did come with Angela or stay with Angela they do lighthouse keeping they help you with your shower your bath they will help cook your meal if you need it and you'll always available no matter what day of the week 7 Days weekend just always there she always tries very hard they they would just treat you with all around respect and I know that's something that's very important for us to have and Angela and her staff do the ones with job at doing that,

Not all retirement communities are created equal, and we, at Allcare Home Health, are so excited to…read morehave this partnership with Atria Southpoint Walk in Durham. Atria Southpoint Walk offers a truly inspiring, age-friendly environment, suitable for all situations. From an active retirement lifestyle in Independent Living to private, discreet support in Assisted Living, Atria covers all bases. The amenities, activities, warmth and friendliness of the staff makes Atria Southpoint Walk an awesome place to call home, and we are so proud to have been chosen to provide on-site personal care and assistance for residents who request it. I highly recommend Atria Southpoint Walk in Durham! Dianne Ferguson, Client Care Manager Allcare Home Health

This place is disgusting. I was welcomed here by stained sheets and a cockroach on the ceiling…read more The staff is rude and unpleasant. I would say 25% are nice. I suffered an anaphylactic reaction while I was here. 6 nursing professionals stood there and did nothing. I had a breathing machine right beside my bad which was never used. I was never given a shot of epinephrine. I had to call 911 myself, despite the fact that I could hardly speak. When my roommate told the nurse's aide that, she said, "Why?". The staff enjoys standing outside patient rooms talking about how much they hate their jobs. This morning I have been waiting headache medicine for 2.5 hours. I can't wait to get out of here.

One female doctor and theNurses were Great, except for one; CNA were good but spread too thin, some…read morebecame invisible at night, PT/OT were good. There food was terrible, forget it if you have special needs like IBS etc, I lost 20 lbs. in one month. If your love one needs care Do Not Put them HERE.

This home flat out stole from my grandmother and was physically abused by both Med Techs and Aids…read more When we initially toured the place a few months ago the management sold a complete, blatant LIE. We were told that residents would be given one-on-one care and attention, like hair brushing, etc. Yeah, right... Aids don't even talk to residents, let alone stimulate them. Let's start with the fact that no one wears a name tag so that they cannot be identified by patients. They assume that everyone is suffering from dementia and can no longer read. They have ZERO CARE for any patient. Pain medication isn't administered when it should be, med techs have horrible attitudes and sit in the beauty parlor talking to one another rather than paying attention to family members asking medication to be administered (took over an hour for someone to come, and we were met with a literal "what do you want?"), food is taken away from residents when they don't eat, rather than coaxing attempts to help them eat. My grandmother's diamond and emerald ring was stole right off her finger, and when we were shocked and asked where it was we were told "oh, well because the residents are demented they often give their things away." The ring was tight on her finger and she would have never, ever, taken it off. We know that a med tech stole it right off her person. The attitude of everyone working there disgusts me. Since residents are mostly demented they treat them like absolute garbage. It's true abuse, and we will be riding a complaint all the way to the county and beyond. My grandmother's hospice nurse came the day after she was removed and was shocked at how much her demeanor Do not send your loved one here. It is a true hell hole and should be shut down. Disgusting.

a family member of a resident at Seasons At Southpoint writes..."Please share with your staff...The…read morehospital was very impressed and happy with the med report which was sent with the paramedics [from Seasons At Southpoint]. Having [written down] the times that the meds had been given was so helpful. They [the hospital] loved that format. Loved the fact that the DNR was sent so they had it for her charts. The doctor was very pleased with the care plan to introduce one med and reduce another. Thanks, Robin Barbour"