Went on Sunday afternoon after my husband fell. He had abrasions on knees and elbow. Severe…read moreswelling and bruising. They did X-rays and treated wounds. Staff were very responsive and concerned. Friendly staff were great.

I went to the Urgent Care clinic on Farrington Rd, Chapel Hill, this Sunday morning after it seemed…read moreI might have lost a tiny brush that I had been using for quite some time to clear out wax before putting in hearing aids. I knew I needed professional care - just in case the object was stuck in the inner ear. The clinic opened promptly at 8am as advertised and I was the 3rd one seen. The nurse, then doctor Nate, examined my ear and agreed the nurse would irrigate it. This was done at once. They found no evidence of any object in my ear. I thanked both people for their excellent, friendly, swift care. After church, back home, I found the missing object stuck in the bathroom sink drain, and sent a mss to the nurse and Nate letting them know and thanking them once again. I have had many medical encounters, and this was among the BEST in my 82 years. I hope my review will be shared with all wanting to know more about this kind, efficient and caring venue. THANKS AGAIN!

I started going to this medical practice earlier this year, and have received very good care there…read more I've been seen by both a primary care physician and a physician's assistant, both very thorough. Sometimes it can take a while to get labwork done, but once you're called back, the technicians do a good job.

My expectations have been exceeded. Well worth the extra yearly cost. This is the second year I…read morehave been a member of The Carolina Clinic. I was in search of more individual and more specific care, and the Primary Care Doctors and Staff at The Carolina Clinic have provided me with just that. Their professionalism, knowledge, and genuine caring have been a real benefit to my health and well being. Very responsive, both during office hours and after hours. Calm, efficient, and pleasant clinic setting.

Excellent providers and friendly staff, but the building entrance and the clinic entrance do not…read morehave automatic doors, which make access very difficult with a wheelchair.

Awesome staff very friendly. I have RNP who is very detailed in her explanations and ensures I am…read moreokay with everything. Even during difficult times she has prayed with and for me.

I was running a high fever for three days & wasn't improving. I booked an appointment in Duke My…read moreChart for Saturday morning at 11:20. I got there 15 minutes early as requested. I did not even have time to sit down. I was called just as I completed checking in. After vitals, I was taken to an exam room. My COVID test was a 15 minute wait for results. Before the 15 minutes were up, a really nice physician came to examine me. She was professional & friendly. When she learned they had already tested me for COVID, she went to check on the results. For the first time, I was diagnosed with COVID. I had dodged it for over 5 years. She gave me a typed out prescription as some pharmacy computer systems were down at that time. She explained how to take the medication. I was back in my car in close to 3O minutes after I arrived. Things I Appreciated: Making an appointment online Very short wait to be seen Seen by a physician Quick & accurate diagnosis Open on a Saturday/holiday weekend. I would definitely go there again when my primary care office is closed. I went there a few years ago & had a very positive experience then too.

Generally speaking, this doctor's office is good. It's clean, in a nice location, and has all the…read morebasics. I read some of the reviews about wait times, but I can't remember ever waiting for more than 10 minutes in the waiting room. And I usually spend less time waiting in the exam room (on occasion my doctor is ~15 minutes behind schedule). I do try to get early morning appointments for these reasons. I appreciate the phlebotomists when I get blood work done-- they are always friendly and quick, and I get my results back within a couple of days. Like most doctor's offices, the doctors themselves know a wide range of things, but in my opinion they are more incentivized to prevent a lawsuit than to actually solve your issues. On multiple occasions I was suggested a short-term fix for my issues (like medications that didn't really solve my issue) rather than a more holistic or well-thought-out approach. That's why I use this office mostly for yearly physicals/bloodwork and referrals, instead of comprehensive preventative care. But I can't blame Duke Health for this, it's more of an institutional problem in the US.

The staff is helpful and efficient. I appreciated my appointment time being honored…read more This location is convenient and easy to find. There's plenty of parking and the space is spread out inside so you are not too close to others if that is a concern. The person doing the lab draw was fantastic. I usually don't have glowing reviews of that experience. I enjoyed how friendly and kind she was.

Waste of time! When…read moreyou see on their website that they treat ingrown toenails you automatically think, "they must be able to treat a subungual hematoma why else would they schedule me." NOPE!

I came in for suspected strep throat, but wanted to get a test for COVID and flu as well to be…read moresafe. Everyone from the front desk to the nurses and doctor were kind and understanding, and I received care quickly and compassionately! The longest wait time I experienced was while waiting for the doctor in the exam room after being seen by the nurse, but it was only ~10 minutes. I have always had wonderful experiences with Duke Health and this was no exception.

My sinusitis flared up again four days ago, so I went to Duke Urgent Care. They refused to…read moreprescribe antibiotics, citing the "10-day rule" for colds. However, my case is actually an acute exacerbation (sudden worsening) of chronic sinusitis--a condition I've had for over a decade. It occasionally flares up severely. When it gets this bad, antibiotics are the only way to bring it under control; I know my own body best, and I can tell that's what I need. My current symptoms include a temperature of 99.8°F, coughing, nasal congestion, facial swelling, and pain in both my head and face--it has clearly gotten worse since this morning. My husband and I are debating whether to go to the ER now or wait and visit urgent care tomorrow. I won't be going back to that clinic again; it was a complete waste of time.

I took my son to Urgent Care today. Dr. Joseph Benjamin, DO, saw us very quickly, within two…read moreminutes. The visit felt rushed and unhelpful. My son has been dealing with a persistent cough and allergy issues, and I explained that his chest hurts when he coughs and that his inhaler hasn't been helping. The doctor only listened to his back and then told me to let it run its course. I left feeling like my concerns weren't fully addressed and that my son didn't receive the thorough evaluation he needed.

I've been here before, and every time it's a bit different. This time, I made an appointment ahead…read moreof time and was told I could check in thru the app. Of course, then a person has to find you in the system and verify all the checking information I already entered. But I barely sat down before a very gruff nurse called me back and took my vitals. She looked askance when I said I thought I had gout, because I've not had it before. "We'll see." After hearing more, however, she started to think maybe I knew more than she first surmised. She finished the vitals and said, "Follow me!" and walked quickly down a hallway. Gout makes walking difficult, and I called to her to not get out of sight when she turned a corner. Fortunately, the room was just around the corner. She waited impatiently while I limped into the room, then walked away. Soon, another nurse came in and took a few more readings, and said the doctor would be in shortly. In maybe three minutes, a nice gentleman entered, asked about three pointed questions and ascertained that this was probably gout. He had me remove my shoe and sock and poked a bit and then ordered some bloodwork. The second phlebotomist was able to hit a vein on the first try, rather than the four failed attempts at two sites from the first one. Bloodwork done, the doctor returned to recommend seeing my Primary Care Physician, but did call in some meds. Got the message that they were ready on my watch before he left the room. I think everyone there cared about my health, but it's a busy place, and they probably get a lot of folks who are wimpy or just trying to score some pain meds. I've never been upset by any of the care I have gotten here, and it's good to know they are around when you cannot get in to see your main caregiver.