Wide selection of miscellaneous items and personalized services…read moreConveniently located always pleased with my purchases

I was having trouble mounting a TV on the wall. The included screws in the bracket box did not…read morework out at all. So I headed for a *real* hardware store, NOT a big box home improvement store. Why? Because you get one on one help even when its with the littlest of things such as the needing the right screws. This is important to me especially when I'm in a hurry. Chevy Chase came through for me. There is plenty of off street parking in the back plus a back door for customers. The inside of the store seems huge but its hard to tell since the aisles are narrow and it looks like its two buildings put together inside. The rows of aisles is endless it seems. I got there just before closing and did not have time to browse the whole store. Staff was super friendly and extra helpful. I highly recommend this store for your home maintenance needs.

Went to purchase stain for my deck after buying original from Home Depot (provided Eads the Home…read moreDepot stain color formula as well as type of stain). They assured me it was the exact match/product. Got home,realized it was not the same type of stain (oil vs acrylic). Color was promised to be the same rich brown. Color was the color of wet cement. In no way was this product comparable as promised. Eads refused to refund the $150 because of their error. I then asked for store credit and was declined. This in no way was my fault and good customer service should have been provided. They were my go-store for all my needs as well as my friend who owns his own business. Not anymore. Too bad the the store doesn't support the community that gives them their business.

Smart alec sign on the door, so I wouldn't go in. Called for the curb side service, they brought my…read moreitem, but didn't bring my change, and didn't provide a receipt. Poor management. Poor attitude. Would not recommend.

no refund for defective merchandise. Managers don't support their customers…read more be sure you have exactly what you want

The staff are rarely friendly; and they would not allow us to return an item we purchased an hour…read moreearlier because the package was sealed with tape. Only issue is, we did not open or seal that package back. We kept the two packages we opened despite not liking the product. We bought the item with the taped back, but the checkout person didn't notice it was taped (1 of 6 packages). I rarely write a negative review but when she told me that we had sealed that up and they could not accept it, I became irritated. We have tried to like and appreciate this store but it isn't working, so we will bypass it and drive to Frankfort, Lawrenceburg, Lexington, or Nicholasville.

Ace hardware here in Shepherdsville is a newer establishment and it is right next to priceless…read morefoods. It has been here a few months I visit here probably two times a month pick up different supplies. Yesterday I was in there buying flowers and they had a really good sale at 50% off which was excellent. The story is very nice on the inside and well kept and the staff is super friendly

If you need it Van Hook Hardware will have it. Great location downtown with various services…read moreavailable to help anybody get what they need for their projects.

You know that smell of mothballs and dust and old tools and wood shavings in your grandfather's…read moregarage? It's a strangely comforting sort of smell. That's what VanHook smells like when you walk in the door. VanHook is definitely the local hardware store. Located in a long and narrow downtown building, the store has a variety of hardware ranging from screws and bolts to paint and barn gadgets. Older men in suspenders are available to assist you, and there's something interesting to find in every aisle. Sure, it's kind of unattractive, cramped, and din, but it works. You'll find what you need here. Need keys cut for your RV? No problem here. We even brought in a paint can from Lowe's and they were able to skillfully color match the paint. WIN. This place may not be as big or have as many options as Home Depot or another national chain, but it's local and they have heart. Support them. Give VanHook a shot before heading to a big box store. Oh, and on your way out, lift up the latch a bit on the door to open it.

i have called the store 3 times looking to change a delivery address. Each time the phone rings 20…read moretimes and hangs up. if I had the time to go to the store I would've done so. I called bc I don't have time. Do better!

I went to pick up a refrigerator filter and a few landscaping items. Could not get any help with…read morethe filters so I didn't buy one. Next I went to get mulch and garden soil. Got the mulch just fine 5 for $10. Got the garden soil which was advertised buy 3 get 3. The price per bag is $2.29 per bag in Lowe's ad. I bought 12 bags which according to the ad should have beven pay for 6 get the other 6 free. I got charged for all 12 bags. I consider Lowe's ad false advertising. Print what you actually are selling at the correct cost. I'm sure I'm not the only per to have this experience. I talked to an associate who agreed Lowes is falsely advertising. SHAME ON YOU LOWES, Guess it's Home Depot for me. Thanks Lowe's

Great place to fill your propane tanks. To my knowledge it's…read morethe cheapest propane in Georgetown. $15-$16 for a grill tank fill I also think when you get them filled this way (as opposed to an exchange) you get more in the tank.

Southern States is good for filling your propane tank…read moreand keeping you warm. This building is small, but has unique farm items you won't find elsewhere. Livestock medicine, coveralls, work gloves, some hats, feeders and heaters. Salts and minerals, feed for goats and poultry friends. (You'll have healthy hens.) Chains, ropes, garden tools, fences, seed, and hardware too. Protect your sweet farm. Need some assistance? The workers know how to help. You will be just fine. Don't forget to say hi to the sweet little cat that wanders around!