Excellent! The staff of friendly, knowledgeable and available to help with anything you might…read moreneed. They keep a lot of inventory on hand! Very nice experience.

I needed a key copied for my truck and Lowe's and Home Depot in Lexington were giving me a hassle,…read morewouldn't copy it, etc. The friendly folks at D&S Hardware did a great job copying the key, were super friendly in the way that businesses were decades ago but aren't anymore, and the cost of the key copying was so low that I wanted to leave a tip! I should move from Lexington to Winchester so I can live where stores offer this kind of value and service. The store is conveniently located on Main Street but seemed to have more stuff than the Lowe's superstore near me (where their inventory is a hopelessly disorganized mess). D&S Hardware is well stocked in the way hardware stores were before the big box retailers took over. I love D&S Hardware... not just the large variety of merchandise, friendly and knowledgeable staff and great value. I love the customer oriented attitude they convey and the entire experience of shopping there.

Wide selection of miscellaneous items and personalized services…read moreConveniently located always pleased with my purchases

I was having trouble mounting a TV on the wall. The included screws in the bracket box did not…read morework out at all. So I headed for a *real* hardware store, NOT a big box home improvement store. Why? Because you get one on one help even when its with the littlest of things such as the needing the right screws. This is important to me especially when I'm in a hurry. Chevy Chase came through for me. There is plenty of off street parking in the back plus a back door for customers. The inside of the store seems huge but its hard to tell since the aisles are narrow and it looks like its two buildings put together inside. The rows of aisles is endless it seems. I got there just before closing and did not have time to browse the whole store. Staff was super friendly and extra helpful. I highly recommend this store for your home maintenance needs.

Went to purchase stain for my deck after buying original from Home Depot (provided Eads the Home…read moreDepot stain color formula as well as type of stain). They assured me it was the exact match/product. Got home,realized it was not the same type of stain (oil vs acrylic). Color was promised to be the same rich brown. Color was the color of wet cement. In no way was this product comparable as promised. Eads refused to refund the $150 because of their error. I then asked for store credit and was declined. This in no way was my fault and good customer service should have been provided. They were my go-store for all my needs as well as my friend who owns his own business. Not anymore. Too bad the the store doesn't support the community that gives them their business.

Smart alec sign on the door, so I wouldn't go in. Called for the curb side service, they brought my…read moreitem, but didn't bring my change, and didn't provide a receipt. Poor management. Poor attitude. Would not recommend.

This True Value Hardware is located in the heart of downtown Winchester on the corner of Main and…read moreBroadway since 1980 in its current location. They sell anything and everything. Paint, nails, cookware, cleaning supplies, tools, keys, and many odd and end items. The guys that work here are great. They strive to assist people any way they can and do it with a huge smile. They also still wear the old school True Value Aprons like they did back in the old days. Entering this specific store is like you went back into time when things were more simpler. I love it. They write everything down on a carbon copy receipt and tally it all up on a hand calculator. This kind of store don't seem to exist any more. This service and nostalgia is why I gave them a 5 star review. These men deserve it. Just stop in and see for yourself.

Rural King is a good place to shop, it may not be on your radar, or may not be one located close to…read moreyou, but if you are near one you should drop in. The have pet supplies, and treats, hardware, electrical, plumbing, automotive and even boots and jeans. I got a replacement battery here. Thy had the size I needed in stock, and the price was a good deal. The outside parking, entrance, and the store itself could use a good cleaning, floors are grimy

There are some stores I go to just because I always find something interesting or unexpected. Rural…read moreKing in Georgetown is on of my favorites. They carry anything you could possibly want for your property. Tools, accessories, vehicles, fertilizer and even yard decorations. They offer top quality clothing for men and women. Staples foods and unique snacks. You can even purchase chickens, ducks and rabbits there. There are aisles of products you cannot find anywhere else and all for very reasonable prices. I specified the Georgetown location because I prefer it over the Winchester store. It seems cleaner, its lighting is brighter and I have never been in the Georgetown store and not had excellent customer service. As farm supply stores go I think this store is top notch. Check them out!

We were camping at Kincaid Lake and needed a few things and found everything we needed plus. Since…read moreit was a cold weekend, we brought our tent heater and it wasn't working and Rose from the store helped us with a new one that fit our propane tanks perfect. Everyone in the store was so friendly and helpful. If we need items again while camping in the area we will definitely go back to this store first.

nice hardware in a small town. They are also helpful when i go in. Always willing to help if i…read moreneed it.