most kind and helpful, punctual response with professional assistance. should always be your first…read morechoic.

Work was started on my project in February 2025 and is still ongoing 14 months later in April of…read more2026. I was promised a 4 to 6 week start to finish on this job. Juan's and his workers were rude and incompetent. Juan was often rude and one time was actively hostile and acted like he wanted to fight me. Juan's workers told me they had never done floors before. His workers continuously made mistakes (not cutting the flooring correctly, they had to buy extra materials because of mistakes, not using the correct tools, hiding mistakes, causing more damage, spilling stain in my concrete , not cleaning up their messes, leaving front door open three times when they left), they were often hours late or would not show up at all while I waited around all day with no one following up with me, eventually Juan avoided all my texts and calls as well as Broughtons. Juan was openly hostile on one instance acting like he wanted to fight after he had to fix a damage that did to my counters I had told Broughton numerous times that I was uncomfortable with Juan and his workers because of all the incidents but he said Juan had already been paid so Juan needed to fix the work. Broughton told me there would be no further payments needed from me if we continued to use Juan's company to finish and we only partially fixed mistakes and didn't have to redo the entire flooring and baseboards and I didn't leave a bad review, BBB complaint or complain to the insurance company or the owners of the company. Broughton later had told me that Juan had been lying to him and Juan stopped returning his calls then Broughton stopped responding to my texts and calls so after 2 months of no contact I reached out to other companies for estimates to fix the job that AllKlean had not finished. If Broughton and Juan were fired why did no one from All Klein ever contact me? Even during and after I hired the Idaho handyman to repair some of the work that left damages to my house, no one from AllKlean ever contacted me to check up or follow up. Broughton left the job unfinished and my new floors, baseboards etc damaged, with material left in my garage taking up needed space, my bathroom was left with the sink and toilet unattached for months until I hired someone to make my bathroom usable and my furniture in the garage or out of place because there was no flooring or damaged flooring in parts of my house. I hired the Idaho handyman to finish the job since no-one from AllKlean Klean would call me back and fix these issues, who said they can only do a "Bandaid" repair the replace entire flooring and baseboards to complete the job properly. The employee of the Idaho Handyman who did repairs wife works in AllKleans billing department. 3 other companies that came that give me a estimate to complete the job that AllKlean was supposed to do said it the entirety of the floors and baseboards and bathroom sink had to be replaced to fix properly. In October 2025 I received a final bill even though the work was not completed. I called and told the female in the billing department that answered the phone that work was not done. She put me in touch with the person that took over for Broughton. This person told me not to pay anything until after he and the GM came out and inspected the work that was done and both he and the GM would come to my house to inspect the job. Neither he nor the GM came out or called me to inspect the floors etc.. I called back after a week of not hearing from anyone and was told by a female from the billing department that she couldn't get ahold of the person in charge of my account but she would leave a message for him to call me. I never received any sort of correspondence from anyone regarding my job until the end of April 2026 where I received yet another bill saying that the work was completed (it's not complete after more than a year). I called Stephanie from the billing department and explained to her what was going on. She apologized and put me in touch with the guy that is charge of my job. I told him what was going on and he said that both him and the GM would come out this week to inspect the job. Which ironically is exactly what was told to me in October of 2025 and no one ever reached out to me or came by then. I understand that both Juan and Broughton were fired for the incompetent work they did. Since Broughton was fired why did no one from AllKlean ever reach out to me to regarding my job? I received no voice mails or emails or texts from anyone other than the billing department since Broughton was fired. I talked to the new person that replaced Broughton to oversee my job twice in the 8 or so months since Broughton was fired and both times it was I that reached out to him both times after I received bills that the job was done when it isn't done.

Did an excellent job cleaning ducts in my house. Prompt, courteous, fast, and reasonably priced…read more Excellent experience.

BJ did a fantastic job cleaning my living room furniture…read moreand cream colored rug. They look almost new now. BJ was quick yet thorough and he is very pleasant. I would highly recommend Clean Customs. LaVonne P

JR did an amazing job with our carpets! Some stains that we had another company try to remove…read moreunsuccessfully, he was able to remove and our carpets look amazing. JR is highly professional, prompt, reasonably priced, and communicated with me throughout the process. I couldn't be more pleased and HIGHLY recommend his services!

JR just finished cleaning our carpets and I am amazed. I thought they were beyond hope as they…read morewere heavily stained. The carpet looks like new and smells very fresh. Scheduling was very prompt (next day!) and the price was very fair and affordable. I highly recommend JR. We will use them again! Kim - North Side

Quick response to sick dog stains, Bill came right out and carpets couldn't be better! This is our…read more2nd time using Chem clean and we will continue to use them for all cleaning issues! Highly recommend!!! Local and veteran owned and we will continue to support!

I cant say enough good things about Bill from Chem Clean! Super easy to schedule with and is always…read moreprompt. We've used him for our own home and our rental properties and he does such a great job! I prefer his process to traditional carpet cleaners because the dry time is super short (4-6 hours instead of 24) and the results are MUCH longer lasting. Thanks, Bill!

We had all clean help us with the damage done from a leaking dishwasher. They were at our within…read moretwo hours of calling them, even though they had to travel from Post Falls to where we live. They did a of damage and within a day or they had begun removing damage flooring and drywall. They set up dehumidifiers and fans for a couple of weeks and came to our every day or so to check on the progress. They also have taken care of all the necessary arrangements with the insurance company. Both myself and my wife are extremely happy with their professionalism and their expertise. I would highly recommend Allklean for restoration services.

Run..run fast.... Do not hire this company…read more Took 1 1/2 yrs to even get them to start repairing damage to my home that the company caused, only leaving me in a mess and refusing to put my home back to pre-damage condition. Horrible

I was very happy to open the door and a guy from Lovells was standing there wearing a mask…read moreidentifying himself that he was from Lovell's Carpet Cleaning and was here to clean my carpet. He was very efficient and did a very good job...taking time to go back over a spot that was a little extra dirty. He did an excellent job and the price was very reasonable. I will have no one else clean my carpet except Lovell's Carpet Cleaning Service. The owner John is very friendly and courteous to work with. The kind of person you enjoy doing business with. I will be calling Lovell's again in 6 months to have my carpets cleaned again.

I'm very surprised to see fewer than a five star review here. I called at 9 in the morning in need…read moreof someone that day. They not only accommodated my needs, they cleaned the carpet better than any other service I've used. I have pets, and months after the job was performed, they're still odor free and look wonderful. When the cleaner left, he told me if anything isn't perfect to call back and "John will make it right." I didn't need anyone to come back and improve the job, because it was done right the first time. The man who came spent a long time at my house, and the bill was more than reasonable. FYI I have not been paid or contacted to write this review. I simply want to pay it forward. This is an excellent company.

They did a great job cleaning our upholstered rocking chair. Customer service was awesome.read more

Very prompt response. Showed up on time and did a great job! The cost was reasonable. We…read morehave pets, and the specialty products uses worked great!