Great professional and understanding care. Truly listens to the client and provides treatment with…read moretheir best interest at heart. Compassionate, empathetic and knowledgable staff.

From the owner: The practitioners at Adaptive Minds offer patient-centered care that is rooted in the intersection…read moreof clinical guidelines, patient experience, and collaboration. They draw on the therapeutic directive to "meet the person where they are" in pursuit of providing relief from a range of mental health conditions & experiences.

initial call with Joseph Torres out of California was fantastic. very warm and friendly and…read moreextremely helpful with his direction.

I went into my Zoom appointment with Dr. Sumner feeling nervous, which honestly was expected since…read moreanxiety was the very reason I was seeking help. That said, I was not terribly anxious because I had already had such a wonderful, warm, and reassuring intake call with her assistant Sarah, who was kind, patient, and thorough. Even so, I had never met Dr. Sumner before, and with my anxiety being as high as it was, I felt that familiar edge of fear creep in. Within just minutes of speaking with Dr. Sumner, that fear completely melted away. Her presence was calm, grounded, and deeply compassionate, and I immediately felt safe. She took the time to truly listen, not just to my symptoms, but to my story. She gently and clearly explained that the anxiety I was experiencing was a very normal response to the amount of stress I had been under. That alone brought such relief. What truly stood out to me was when she explained how anxiety often feeds on itself, how we become anxious about having anxiety, which only intensifies it. That insight hit home so deeply. I had experienced a difficult bout of anxiety back in 2019, and having it return stirred up so many old, painful memories. Dr. Sumner understood this immediately and addressed it with such wisdom and kindness that I felt seen and understood rather than judged or rushed. She also quickly picked up on the fact that I am very hesitant about medication and strongly prefer natural approaches. Instead of dismissing that, she respected it fully. Learning that Dr. Sumner is also an herbologist spoke straight to my heart. It meant everything to be working with someone who honors both mental health and natural healing. Her approach felt balanced, thoughtful, and deeply humane. By the end of our call, I felt something I had not felt in a long time, peace. I could breathe again. I felt hopeful. I even felt excited about my life moving forward. That shift alone was priceless. Dr. Sumner is thoughtful, caring, gentle, brilliant, and genuinely kind. She has a rare ability to calm, reassure, and empower all at the same time. I am beyond grateful for her care and cannot recommend her highly enough to anyone who is struggling with anxiety and looking for a compassionate, whole person approach.

This company gives you the run around when it comes to billing. My insurance was not confirmed as I…read moream currently on a very good plan and yet they issued a bill directly to me. I have tried for the past two days to fix it and they are either unable or they don't care to fix it. Train your personnel better. Counseling was just as good as any other I have been to. Nothing life changing, but a good conversation.

Thriveworks has been really horrible for us. We went there for telemedicine (only because they…read morecould not give us in person appointments) and prescriptions. The first service provider was 15 min late on the 2nd appt, then a no-show (after 30 minutes) on the 3rd appt, and didn't notify us at all until 24 hours later. They sent the prescriptions to the wrong pharmacy; it took many many calls, with long hold times to finally resolve the issue and we had missed doses due to the delay. This week (with a new provider), we contacted them twice to ask that they send the prescription to mail order pharmacy (required by insurance), then called (3rd contact) and they said they would escalate to their manager. The script was NOT sent to mail order pharmacy at all nor have we heard back from them as to why it was not done. We called a follow up number they gave us, which they promised would be staffed today. It was not staffed at all. We had escalated because our script is running out. Avoid them if you can. Their responsiveness and support are unbearable. They are polite when they finally answer the phone (but you will not get anyone who can address your concern adequately-- they just email someone), and the entire organization is so poorly managed that obtaining your prescribed medications will be difficult and time-consuming if not downright impossible. They also don't seem to take seriously that when they don't provide medications in a timely way, they may be putting patients at risk.

I've been taking my speech delayed son to Kate at District Speech and Language Therapy for the past…read moreyear. He has made tremendous progress and I couldn't be more satisfied. Kate does a great job keeping him engaged and encouraging him to succeed. My son looks forward to going to see "Ms. Kate." The office manager Katie has also been great to work with for all scheduling and billing needs. I highly recommend District Speech.

I worked with District Speech and cant say we were impressed. The therapist cane to the school and…read morethe teachers complained that she offered no guidance on ways to generalize what she taught. This was in contrast to an ABA therapist who they found very helpful. More recently, they referenced our child in a way that the teacher found condescending and helpful. We really tried to give the therapist the benefit of the doubt but between the lack of helpfulness and hurtful comment of her boss about our toddler- we ultimately let them go.

I highly advise against this location. The culture here is one of forcing the staff's ideas and…read morenarratives onto the children and parents. The team treats parents with disdain - they act like they are above everyone. It's as if you (the parents) are there to serve them and not vice versa. There is no consideration of working parents - you will be at their office when they tell you - and when you do show up for scheduled therapy appointments, it's not uncommon to wait 15-20 minutes for the therapist-- again reinforcing the idea that, you and your time is of lessor importance than the staff. At no time did it feel like a team environment (staff + parents working together) - rather, it was the staff speaking at the parents - with a heavy bias to keep the child in the program as long as possible. As I recall, the program operates on a four-week cycle. So, if you are there on week 5, you get to do the same things you did in week one. My child became agitated with the repetition - wanting to cover topics they hadn't already made significant progress on. This became another point of contention with the therapist, who only seemed focused on keeping my child as long as insurance allowed. The doctor they have on staff is based out of New York and spends a (virtual) whole 5 - 15 minutes with the child, all the meanwhile prescribing medications rapid fire. In the end, it got so ridiculous that the therapist told my child that if she left the program early, she wouldn't get a graduation party. It was almost like they were playing a game of chicken with us. My child saw it for what it was and decided not to return. In summary, I highly recommend against this Embark location.

Embark Behavior in Cabin John Maryland is a money making scam…read more I am a PhD brain scientist with a background in brain development My son had a behavioral diagnosis and he has received incredible treatment that helped him become a healthy and thriving young individual Embark stands out as a con. The therapist on the bills were not the actual therapist There were all sorts of treatment costs that were supposed to be covered by my insurance but Embark kept demanding money from me Staff would constantly lie They'd claim they had spoken to my child's previous therapist or guidance counselor but that was not true. When I said my son would be seeing his pediatrician, they said that was not allowed When I said my son would be receiving his social services they brought me into the office claiming it was "therapy" with my son, but I didn't see my son. Instead the staff yelled at me for "treatment interference" When the county advocate tried to join a call with them, they banned her from communication and once again sent bullying emails. Again my son has received incredible treatment from other facilities Embark, is a scam, they will bully, lie and charge your insurance half a million dollars to get rich