Dr. Gupta has zero bedside manner. I left the office more anxious than when I went in.read more

Dr. Fraiman is a very Good competent Doctor and the staff is very friendly.read more

Doctor perform surgery. Everything went very well. Stuff was very friendly. Overall I can't be less…read morehappy with result

This review is for Dr Polland's Physician Assistant, Christina Lee, Gynecology & Urology. Ms. Lee…read moreis very sweet and polite. Here's what went wrong - she made chastising and snide remarks about always having bacteria in my urine. The urine test showed no bacteria. I mentioned that I had a series of UTI's and had none since my surgery (stent in my kidneys). She had no idea what I was talking about. I am not a new patient to Ms. Lee and her office, uro-gynecology, had my records. She repeatedly dug her fingernails into me during the exam and commented on how thin my skin was and did I feel her nails digging into tissue. Of course I did - keep in mind this was a gynecology exam! Never before have I had an internal exam via fingernails. She noted I had internal irritations. Her clawing fingernails did not help this situation. She did not leave the room after the exam. She stayed in the room, facing me while I dressed. I have never had any doctor or PA do that before. It was uncomfortable and inappropriate. While I appreciate that Dr. Polland is very good at what she does, her PA, who is friendly and smiling, needs to keep her comments to herself, trim her fingernails, and be respectful of patient privacy. Not a good experience.

My wife (Ada) had her second cataract surgery at the center, and the treatment and care were…read moreoutstanding both times. From the receptionist Erica to the Pre-OP Rn Kate and Micko all are compassionate and caring. Maria was fabulous and her Post-Op Rn Micah is the best. Kudos to Dr Gordon the anesthesiologist. Procedure was done timely with no waiting time. Would not hesitate to return to the center.

3.5 We had a pretty good experience here, with mostly friendly staff and good communication. There…read morewas an issue with billing that needed to be corrected but unfortunately it seems par for the course in Healthcare settings. Some of the nurses and assistants wete friendlier and more careful than others. Lots of waiting once you actually get in from the general waiting area...perhaps no way to avoid this based on how many people they schedule on the window. They also have a little snack and coffee area downstairs where you can make a coffee (though it was broken today). The parking lot is big and easy to navigate.

Dr. Hershman saved me from a scary situation after which I had lost a lot of blood. Aside from…read morebeing a terrific surgeon he's a great guy and I consider him a friend.

My new Mazda is sleeping in my garage. Had a lovely time…read morewith a fabulous salesgal. Leased a mazda cx30 from the lovely Kelly esposito. She goes above and beyond a real sweet gal. I'll be back Kelley to see you in three years.

Excellent all the way around!! The doctor is very intelligent, and I always feel better after…read morereceiving treatment from him.

I have visited HV Urology a few times this year which also included various medical procedures. I…read moream still in recovery mode from the procedure, but so far so good. The one thing that stands out with HV Urology is the staff. They have to be the finest and most professional people I have dealt with. From the receptionist to the nursing staff to the docs. They clearly are the best of the Hudson Valley.

Disappointed! Although the doctor seemed to know his stuff, his lack of patience was very annoying…read more Bit of a know it all who does not want to take the time (and lets you know the clock is running) to explain in layman's terms. Easily loses his patience (pun intended).

I wish all my clinicians were as understanding and knowledgable as Dr…read moreYoungren. A doctor it's fun to visit. Webb L., Morris Plains NJ

Solid doctor. Very open and informative…read more This office tends to be busy with clients as they are affiliated with Hackensack University Medical Center (HUMC).

I've been a patient of Dr. Campo's for 16-17 years, first as a sole practitioner and now part of a…read morelarger practice. He is easy to speak with and makes things understandable. Prescriptions are filled on a timely basis. Office staff is friendly.

This place may be the worst medical practice in the area. There are no redeeming qualities. This…read morestarts with the check in experience. It took 20 minutes before getting to the counter. Another 10 minutes later still answering unnecessary questions. Called in at the first step a urinalysis with very little explanation. Next, into an exam room for another wait. Will little explanation a test to see if the bladder was empty. Finally, Dr. Geilla comes in and seems to be in an attitude. Very short question interrupted any questions or dialog. Corporate medicine at its worse. The doctor was clearly not interested in customer satisfaction and acted like a paid Corporate employee. NEVER AGAIN

I am regrettably writing this negative review about the AUCNY West Nyack location. After a few…read morefamily friends praised Dr. Giella, my father decided to transfer his care from our former urologist in NYC who had retired, to AUCNY. In January, my dad was diagnosed with what was referred to as "low risk" Stage 1 prostate cancer. Because of a discussion with Dr. Giella, who did a very good job of "selling" the benefits of treating it with radiation, my 84 year old father decided to move forward with the radiation treatments. It has been nothing but a nightmare since. During his second week in treatment, he was unable to void. So Dr. Giella inserted a catheter, and told my dad to come back in 2 weeks. 2 weeks later, they did the "trial" of removing the catheter to see if he would be able to void on his own. At the end of the day, he was unable to, so the catheter had to be re-inserted. Fast forward to today...almost 3 weeks later. "Trial 2" of removing the catheter, and unfortunately, the same result. In the meantime, as my father's healthcare proxy, I have politely requested 3 times for Dr. Giella to provide a letter/medical documentation so that my father can fill out the FMLA form at his job. It has been five weeks since treatment started and still no letter. This is completely and totally unprofessional for a doctor of Dr. Giella's good reputation. Now my father was told that within 4 to 6 weeks after completing treatment, he should begin to feel better. Which means the catheter has to stay inside for another 5 1/2 to 7 1/2 weeks. Then there is my situation...because my dad raved about Dr. Giella, I decided to make an appointment to transfer my care from Mount Sinai to AUCNY West Nyack. Because he is not accepting new patients., I was unable to see Dr. Giella. So I made an appointment with one of the other doctors. During my first visit in early April, I was told that they needed a urine sample. I politely mentioned that I would prefer to speak to the doctor first, as my situation is a bit complex. Before I could finish verbalizing that statement, the medical assistant became annoyed and raised his voice at me saying that it is getting late (4:00 pm appointment) and they did not have time to wait around until I decided to go to the bathroom. At the conclusion of my appointment with the doctor, I requested a follow up appointment for a uroflow test. The doctor said no problem and that he would go over the results with me during that second visit. That never happened, as the medical assistant (different one this time) told me that I had to wait 2 weeks for the results, which required a 3rd appointment. The medical assistant apologized for having an earbud in his ear and told me that he was on hold with a representative about an important (non-work related) matter that he needed to take care of. When we got to the other office, I explained to the assistant that I was unable to drink a whole liter of water working an hour because of a medical condition. He politely encouraged me to try to drink more water...and told me that while I was doing so, he was going to continue to wait for customer service...it was a personal call. When I finally did so the test, this is when I was told by the medical assistant that I would need to schedule a 3rd appointment to review the uroflow results with the doctor. Maybe I am wrong, but this seems like a "money grab" operation more than an urology practice. I have been getting Uroflow tests for years as part of my regular six month follow up visits with my former urologist, who would review the results with me at the conclusion of each visit. No scheduling a second appointment two weeks later, and then a third appointment two weeks after that to go over the results. The next day, I called the practice and requested to speak to the practice manager, Richard. I received a call back at the end of the day with a voicemail which I returned within 30 minutes.... And have not heard back from Richard since. I should have stuck with Mount Sinai in the first place, where the front office staff and medical assistants are always top notch. It would be unfathomable to think that a medical assistant would raise their voice at you for a simple request to discuss a analysis with the doctor before leaving a sample, or having a medical assistant, tell you that they are on hold with Customer Service, and make you feel like the non-work related phone call was more important than you, the patient. After I get my Euro flow results this Friday, I plan to never go back to this "money grab" business that presents itself as an urology practice. Between my father going through hell, and not being able to get a letter to document his FMLA request after repeated requests, as well as my own personal bad experiences doing both visits, I wish there was a way to give this place zero stars as a review. Because they unfortunately do not even deserve one star!