Do not get insurance from this company. They harness you with phone calls, they charge you for…read morestuff that was never discussed with you and then when you call to address it they dismiss you and tell you it's your fault.

I had this agent for about a year when I started driving on my own they were very nice and prompt…read morewith service. I had one service call because a tire blew out on my car and had to get it towed to a local tire shop. Towing service was friendly and fast. That being said the amount of money I paid was a little high they had me bundle for a lower rate I did not like the bundle because they had me get renters insurance term life insurance and car insurance I was flabbergasted by the amount they were charging and my bill always seemed to be near $150 or $170 a month every time I tried to change my insurance for a lower rate they would tell me that it wouldn't effect my monthly premium I didn't ask them if it would effect my premium I hoped it would but even if it didn't then that was fine The last straw was when I dropped my insurance to the state minimum and then I was still paying $120 a month I decided to switch even though State Farm is nice they charge an arm and a leg I found a different insurance and pay a lot less for just auto coverage and the company that I went to only had me take out an auto policy which is what I wanted in the first place I only wanted car insurance. So this company gets a 5/5 for friendliness but a 2/5 for value from my standpoint and they make you bundle so that is my biggest pet peeve 3 out of 5 stars is my experience

The location is very accessible and the wait times are not that long. Check in is easy and I like…read morehow they have an area for cat owners and dog owners. It gives the pets some breathing room. I am a fan of the nurses. They sure take their time and do a great job looking over your pet. Courtney is amazing and truly gives her time and attention to the people and the pets. The doctors are also great. Dr Sue is amazing and truly goes the distance for your pet. It's because of Dr Sue and the nurses why I like this location.

Hopefully you don't have to deal with any kind of an emergency and get a cus svc gal named…read moreBrittany- she really shouldn't be answering phones. I was in a mad panic when the pharmacy that they use dropped the ball and I didn't get the diabetic meds for my little old lady cat. It was going to take 3 addl days... ughhhh.... Brittany hasn't a bone of empathy for the situation I was put in.... in fact she hung up on me.... What kind of person does that... ? It's too bad I was treated with such disrespect as I have been with them since approx 1995.. I'll never forget this.... Never.... The pharmacy company did in fact reimburse me.... Thank God Sam's Club also does animal meds....

Dr Navickas diagnosed my elderly cats joint problem and prescribed meds to help her with less pain.read more

I am glad I switched vets to Harris Hill. Everyone is friendly but also prompt service. Very…read morethorough. Knowledgable, helpful, and kind staff.

It's hard to find a single bad thing to say about my experience with Clarence Insurance Service…read more After searching for a small insurance company in Buffalo, NY I finally had the pleasure of meeting the independent insurance agents at Clarence Insurance Service. They went above and beyond to give me great business insurance coverage at an affordable price when many other agencies selling business insurance in Buffalo, NY were charging much, much more.

They aren't honest, they quoted me a price if I take a defensive course and it was twenty-five…read moredollar more per month than I was quoted. I actually said I would try to find a less expensive policy somewhere else, and was told to go ahead. I've been with them for at least five years and should have left before now. Every year it's a problem with the rate change. I have an excellent driving record. They only care about my money.

15 minutes could be enough to write 15 reviews or more on Yelp if they are as short and to the…read morepoint as this one. I had car insurance from this place for years. In retrospect I was absolutely ripped off. The salespeople here are in on it and charge you more than you should be paying. And even when they are not, the company in general charges too much. Awful choice for car insurance in my experience. This place overcharged me for car insurance for quite awhile, until a friend steered me right and saved me nearly $100 a month (not kidding). It's so easy to switch from Geico, a caveman could do it.

Jessica Wagner is amazing as a claims representative. She answered every question I had and make…read morethe unpleasant experience of totaling my car bearable. She definitely went the extra mile and was definitely a relief! Thank you so much Jessica I appreciate it!