Extremely unhappy with this service, we called for a tow, they were supposed to call when they…read moregot to the car, they said 30 minutes out, they had my number and my son's number and we never received a call. I called 2 hours later, they said the couldn't get ahold of us. They got to the car and left the keys in the ignition and left it on. The battery was dead and the radio was stolen. Terrible Terrible service. Will never use them or recommend them.

All They DO Is Hold Illegally Hold Cars That Have Been Excessively Towed By The Cuyahoga Falls…read morePolice Department! Then Make You Pay Horrendous Rates To Get Your Car Out Of Impound, Which Shouldn't Have Been Impounded In The First Place!!!

gateway really help my family! we were broke down at the store in 90 degree day with my wife and my…read morelittle pit-bull stuck in blazing heat! They were very responsive and got there quickly! Very friendly and effient! We especially our driver mark we couldn't ask for a nicer guy!! very friendly and helpful! thank you sir!!

I was in a pretty bad car wreck. I had no clue where my car was. The police weren't helpful because…read morethey were doing their job doing their thing so when the crash report came out, it told me where my car was. I called this company very polite very nice people. I told them I'm over an hour away. They said they would empty the items out of my car. All it was was three shirts, three pants, some socks, iPhone charger and a folder. They told me they would empty it for me. I thought that was so wonderful so polite they said they would put it in a box with my name and the ladies office. I kept calling for weeks never called me back. Finally they text me and tell me the ladies on vacation well not for many weeks I'm sure I asked about my items in the car. They said they didn't do it now. This is on me. I should've went and got it, but they were nice enough to offer so I emailed my insurance company. They get a hold of whoever has my car and they send me what was in the car just my folder in my iPhone cord. These people never apologize never did anything. I just think it's so crazy. They blew me off, ignored my existence Until I asked them just be honest. Did you get the items or not? Then they went into their whole little spiel who in the hat takes a man's clothes I guess another man lol if you're gonna use this service empty your own car and you should, but I was banged up real bad lived over an hour away. I was so impressed they were gonna do this and they didn't

Recently got my car back from Marhofer Collision after being t-boned. I chose this center after my…read moreaccident due to location and my familiarity with Marhofer's service department. I definitely made the right decision! Had my car towed to their yard late on a Friday night and got a call from them immediately the next morning, which was really impressive. James H. was a lifesaver. He quickly got me a quote and helped walk me through the repair process. He was very knowledgeable and patient while we waited for insurance to OK the repairs. When I got my car back a few weeks later, it was good as new. You'd never know I was in an accident. I hope for my sake I don't need their services again, but if I do, they'll be the ones that I call.

Typical oil change, went in, no wait! Open door was very inviting. Very friendly man who I felt…read moreimmediately safe with my car keys. He told me an hour, but it was actually a half hour. Perfect, less time waiting. Why my family has used this for years. Just a small example

They repaired the heat shield on our Lexus RX350 at a very reasonable price. The car was seen the…read morenext day after we called for an appointment. Mr. Koehler was quire pleasant to work with. We have always heard good things about this business, and we now plan make them our fi choice for repairs.

Had my car for a week and didn't look at it until I was having it taken to another shop. Tested the…read morebattery and alternator when the car already started and that was never an issue was asked to test the fuel filter and $130. If you need tour car right away because you have kids and work don't use this place.

I was in an accident and stow police had this place tow my car. Right before my accident I filled…read moremy tank and when I had them tow my car back to me I had an empty tank of gas. On top of the most ridiculous charge ever for a tow, these slimeballs siphoned my gas out.

I am a DoorDash driver and I locked my keys in the car. It was one of those days…read more The nutshell: When a business provides exemplary service in the midst of your crisis, it it no wonder when they stand out as excellent. Integrity Towing showed up super fast, completed the job super fast, and charged exactly what we were quoted. After discovering that the AAA was not paid and being jerked around by one service and then by another, we called Integrity Towing. On the phone, we assumed that when he said 40cash/45debit that he was going to charge us 85 USD. David said "I am sorry for wasting your time, we only have 70 cash." The man on the phone laughed. "40 cash." He reiterated. Ed showed up in minutes and was true to his word. A few minutes after he arrived, the car was open and the day was saved!

Fast, professional,FRIENDLY service, on top of mad parking skills…read more We have had 3 diffrent cars towed by Integrity and they have consistently given us wonderful service. The Integrity (love it) of this company has earned our future business and referral.