Our home flooded yesterday and Kalloway came within the hour and had us set up and cleaned up with…read morea dehumidifier right away. Our Valentine's Day was kind of a wild ride and they did make it a lot easier on us. They were nice and professional and helped us get back into good spirits while our home was covered in water. They even take the wet towels/duvets and launder them for you. They came in the next day to take up all the flooring and ensure we were OK. Nice people.

CAUTION....beware using this company, their lack of professional behaviour and accountability…read moremerits a negative score. Do not allow your adjustor to bring them in....go to somebody else.....read their reviews.... Belfor was brought in to clean up after a small flood, they did the demolition portion missing scope in the process.....working with crews that show up late if at all....then take more breaks than work...but they do not care as that portion is a lump sum....they work very rough and damage things which they take no accountability for....even though the project manager at the time "promised" to make everything good that was pointed out to them... could not rate them any lower....BEWARE

Doing work at my neighbors place, they parked in front of my driveway blocking me in. I asked them…read morenot to park there as its blocking my car and driveway. They moved they van a couple feet, still blocking my driveway. As I was removing snow off the driveway one of the guys came out .. asked him again to move his vehicle as they are blocking my driveway. And informed him of what a driveway looks like. As I'm assuming they have no idea as they still where parking in front of my driveway. He moved his van. Great. So as they cleaned out my neighbors house they walked across my property to get to there van. Lack of respect for other people property is incredible. Working at somebody else's house and carrying your garbage across another person's property. With the lack of respect they have for other people's property they maybe should reconsider there jobs. 0 recommendation for this company.

We experienced water damage in our Church Rectory. Servpro was recommended by our Insurance…read moreCompany. We went with them. We were very pleased with the work they performed for us. So much so that we made some upgrades and had them do additional work in our basement Church Hall. Their work was professional and accomplished at a reasonable pace. John Brousseau, the Area Supervisor, was always available by Email or Phone to answer our questions and clear up any issues. We would absolutely recommend John Brousseau and His crew and Servpro! Great Crew.

Servpro is one of the most unprofessional and unethical company of Edmonton. Servpro's Project…read moreManager, Ted quoted $300 to me to clean a small section of my basement and ended up sending the invoice of over $900 without even finishing the job. After talking about my concern to Ted's manager Sheri, my concerns were dismissed and still unaddressed. There is a lack of integrity when keeping their word in agreements with their customer. I have come to realization that this organization rips off their customers and their sole purpose is to extract people's hard earned money through unethical practices. Please save yourself from using service of this company at all costs.

Sam was punctual, great price, professional equipment, careful to ensure no damage (corner guards,…read morelaydown mats), and did an excellent job cleaning. The carpet looks great after years of wear and dirt. They did not ask more than quoted, and did not try to upsell/change order with options and services.

Tenants left on short term notice and left quite an awful mess. I tried to get multiple companied…read moreto come by but they were not working evenings and would not tell me a fixed time that they could come during the day. The place was stinky and gross... Luckily Sam was accommodating and able to fit me in his schedule quite rapidly! He was there on time, was knowledgeable, did great professional work for a very affordable price and great equipment! Thank you so much!