It appears the lack of integrity is SOP here. When I called to ask if the Rx for 7 pills was an…read moreerror in the prescription, I was told no by Jean, an assistant, but she said she'd ask the doctor to refill. Disappointed that the doctor would not adjust the quantity, but the worst was that Jean charted the notes: "Terry has called multiple times to get a refill...". This is blatantly false; a lie. Anyone with sense knows exactly what she was implying and she knew, too. It was not a typo. I advised correcting it to the truth, which they did. The ADA may also be interested. Falsely stating a patient is calling repeatedly for pain medication is very serious. I'll never return to the practice, but this is to warn potential and existing patients that facts aren't a priority with Nankin Dental. This wasn't the only inaccuracy, but it was the most serious and deserves further attention.

I have been going to Nankin Dental for years now and I would never go anywhere else!!…read more Always pain free , and always the BEST dental care as needed. They have the most modern equipment available. I have had to have just about everything done including a root canal which they referred me to the best person available for treatment. I will never go anywhere elsewhere

My father has been seeing Dr. Cameron Shahbazian for some work on his teeth causing his extreme…read morepain. The damage to his teeth and jaws was quite extensive. Dr. Shahbazian went above and beyond to ensure that my father received the best care through the most cost-efficient route as the work was not completely covered by insurance. I couldn't thank him and his staff enough for their attention to detail, patience and professionalism. Fast forward to June- I was in quite a jam with my chip in my front tooth. I had my regular dentist work on it several times, but the problem persisted every few weeks where the fix would fall off or chip off again. I was visiting the area and needed to repair the chip before my engagement photoshoot. The lovely ladies at the receptionist desk was able to make me an appointment with Dr. Amir Shahbazian who repaired the tooth. You not only can't tell that there was once a chip there, but it has held strong and has not chipped.

Dr Cameron did a wonderful job helping with a dental emergency. Transparency, scheduling,…read moreexplanation and cost were all wonderful. Would absolutely recommend.

Absolutely love everyone at this location. Everyone is super down to earth and very easy-going…read more Nothing like any other dentist office I've been in. And of course the quality of service is top-notch. Krysten is rockstar and deserves twice her pay. :)

I was given a recommendation by Tufts Healthcare to contact MassOMS Oral surgery when I had a molar…read morecrack a few days before Christmas, and could not find any Oral surgeon in the area that had any openings before the end of the year. MassOMS got me in immediately for a consultation and then scheduled me for Oral surgery the day after Christmas! It turned out that I also had a problem with 2 other molars next to the cracked tooth which had to be removed, so it required bone implants to be installed for a future permanent bridge. The oral surgeon was Dr. Aijeoye and she and her staff performed the entire procedure with me under anesthesia and it really went well, without any major pain. I also saved money because my Dental insurance from Tufts is a PPO paydown that expires at the end of every year and I would have lost the remaining balance. I am so pleased with the professional manner in the way I was treated and the staff there is very pleasant as well. This nightmare of having a major tooth problem during the holidays, and then having a business care enough to fit me in when they are so busy was amazing and I am very happy with the results.

I had a really good impression of these folks until they decided to overcharge me for service that…read morewas covered under my insurance. I want to preface this review by saying this: I liked the dentist and I'm reasonably happy with the service provided by them. *HOWEVER*, I would say that their billing policy and personnel needs substantial revamping before I would be willing to change my view on them. First, after being being informed that my insurance covers the entire amount for a simple teeth cleaning, I received a bill asking to pay more money for a procedure that insurance typically covers. Second, and more hilariously, the person who called me back after I called to complain about this unusual charge decided to take any discussion of this charge as a personal attack on her, whined loudly that she doesn't need to put up with this (i.e. a discussion of how their business practices is unethical), brought up issues unrelated to any charging decisions that they provided upfront and hung up in a huff. Usually, when I have differences of opinion with a business, I go out of my way to convey my displeasure to the people involved in that business and then pay any monies owed as long as the charge isn't usurious. If I am unhappy with them, I just stop using their services. In this case, I find that the snarky response of the person who called me, her unhelpful demeanor, and the whole clutching-her-pearls aspect of the phone call off putting. It looks like this person is famous in other reviews of this place. If she is an employee, the owners are screwing up. If she is the owner, god help your establishment. This won't be the only review I provide. Please find me in multiple fora bringing this issue up. Good luck!

Given this place one star. I've been going to Dental associates since high school. Mostly out of…read moreconvenience. I called to reschedule an appointment that fell during the week. Was told they're only available Monday -Friday now all of a sudden w zero notification to current patients. so very inconvenient for those who are in the work force Monday -Friday (8-4 or 9-5 or any day time work) you just will not be able to fit it in your schedule and taking a day off for dental cleaning in this economy just doesn't make sense. Essentially forced to find another dentist. Bye dental associates.

It pains me to say this, but for a 40 year old man I am a HUGE BABY. The inescapably, but RATIONAL…read morefear of pain and the sound of the drill have caused me to avoided the dentist for the past eight years. Until a horribly cracked tooth forced my hand earlier this week, there was nothing in this world that could have dragged me to one. That said, like all matters in my life I turned to the people I trust and respect in times of necessity. For the past two years I have been lucky enough to have DR. Katarina Pavlicic as a client of mine and felt comfortable seeking her advice as the pain mounted and the need for treatment became unavoidable. Surprisingly, on her vacation, she took my call and was kind enough to listen while I whined on and on. She gave me many suggestion and solutions on dealing with the pain with the bottom line being that I could see one of her recommended colleagues, or wait and see her in two days. I chose the latter and have been thrilled I did so. From the moment I arrived and was greeted by Rene at check- in, to the dental assistant Ellen's amazing way of being comforting and funny I was put much more at ease than I expected. I relaxed and put my trust in Katarina. Before I knew it, I was walking out the door. It was not painless, but it was nothing like I had feared and I will definitely be back for continuing treatments. (NOT RUNNING BACK, BUT WILL BE GOING) I thank her and her team for everything, Chris (I apologize if I got any of her teams names wrong)

Dr P is the best dentist I've ever had stare of the art ,…read more caring and kind Everyone in the office is great friendly and knowledgeable .

Always care for the patient! Willing to accommodate the patient as well! Dr. Cheng is great ,…read moresupported by a very professional staff!!! I highly recommend them!!!

Please don't be fooled by the number of 5 star reviews like I was…read more I was really excited to contact this office after seeing the Invisalign promotion and reading so many positive reviews, but unfortunately my experience did not match the expectations. When I first called, I was offered a virtual consultation the following day, which I completed thinking I would be able to schedule an in-office visit shortly after. However, I was told the next available appointment was about a month away. Although that was frustrating, I still scheduled it. Later, my sister received a follow-up text from the office about confirming an appointment. She also had reached out to inquire about Invisalign. But By that time they finally replied to her, she had already decided to move forward with another dental office, so she asked if I could take that available slot instead. The office replied saying that would be fine. However, when I was about five minutes away from the office, the receptionist, Hannah, called and said there had been some confusion and that I should keep my original appointment. That was extremely frustrating because I had already rearranged my schedule and was on my way. It didn't make sense that I was told I could come in if I ultimately couldn't be seen to conduct the appointment in its entirety. When I eventually had my appointment, the doctor and the back-of-house staff were very kind and professional. The visit itself was going well, and I told the doctor I wanted to move forward with Invisalign. I was then told it would take about four weeks for the trays to come in. I've had Invisalign before and know it often takes closer to two weeks, but I was still willing to proceed. The biggest issue came when discussing payment. I was given four payment options, and I asked if I could use my dental insurance and pay the remaining balance with my CareCredit card. I was told that wasn't possible. They mentioned they asked the doctor and apologized, but the answer remained no. I've never experienced a dental office being so restrictive about how a patient chooses to pay. It also makes the promotion offered very misleading considering that's not what's advertised. Overall, while the doctor and clinical staff were pleasant, the confusing scheduling, poor communication, and inflexible payment policies made the entire experience frustrating and ultimately felt like a waste of time. Unfortunately, I wouldn't recommend this office.

I Would Not Recommend due to Extremely Poor Communication…read more After my initial X-ray visit, I was told the doctor would contact me virtually to review the results since I'm not local. When I didn't receive a call, I followed up and spoke with Miranda and the experience was incredibly frustrating. She was extremely difficult. Instead of helping, she was combative and dismissive. We went back and forth on the phone for about seven minutes over a simple request: arranging the follow-up call I had already been told to expect. I had to ask multiple times before she finally agreed to have the doctor call me directly. When I asked when I could expect the call, she told me the doctor is "busy all day, every day" and couldn't provide even a general timeframe. That response was unprofessional and unnecessary. I completely understand that doctors are busy but basic communication and courtesy should still apply. This interaction made an already stressful situation worse. I hope management addresses how patients are spoken to, because no one should have to push this hard just to receive follow-up.

My appointment with Dr. Pham was exceptional. She really took the time to explain my oral health…read morecare very diligently with each section and tooth of concern. Dr. Pham cares about your overall health and wellbeing, she even arranged extra time to sit with me and chat about other issues related to sleep and breathing (all important to oral health). Overall my experiences at Dental1 have been great, the office is so cozy with a welcoming and helpful staff. I always look forward to coming for my appointments. I've also grown an affinity with watching home renovation shows now because it was always on the screens when I'm in the dental chair.

Reached out via email for a consult and spoke with Jennifer. I was insulted to call into the…read moreoffice. I have a unique situation considering I already have Invisalign and would've been transferring to this office from another state. I called in and asked for the office manager to further discuss and I spoke with Carlyn. She randomly hung up on me. She didn't ask any questions. She just hung up. I called again asking if she meant to hang up and she replied," I sure did" and she hung up again. Just extremely rude for no apparent reason. If this is a reflection of their service,nI would NOT recommend.

I absolutely LOVE this place!! It's so clean, very organized, friendly and man they do a great…read morejob!! Checkout the pics of just 1 month of having braces. She's had a few different techs adjust her braces now and ALL of them are super fantastic! They get you right in, super quick and thorough. Facility is beautiful and they have a tooth brushing sink areas dedicated to patients coming in so you don't have to worry about brushing your teeth in a public bathroom before your appt lol. Front desk is nice and the entire staff is really friendly. I'm a daughter of a dentist myself so I'm very picky about teeth. If you need a beautiful smile and teeth fixed DiMarzio Orthodontics is the place to go! HIGHLY HIGHLY HIGHLY RECOMMEND!!!

My son is almost 5yrs old and during Covid we couldn't keep up with his routines twice a year for…read morehis teeth cleaning plus he has a sweet tooth for daily basis. He ended up with tons of cavities and one of the teeth is decaying so this year (2021) we made appointments for the regular cleaning with his dentist, after the visit we were recommended to this place Greater Boston Smile Pediatric for his his tooth decay. We did come for consultation and after a few months we can get his teeth straighten out (one is taken out and the other 8 is crowned for his own good). We're so worried to see to see him going through the whole process because he had to take the med for the procedure and he wasn't himself til it wears out (a good 3-4 hours later). He had early appointment and left around noon. He's back to normal around 5pm and we're pleased with the results. The doctor even called around 8pm to check on him and thanks for trusting him to have my boy in his hands. Then staffs are very helpful. You can't find any place like this. Highly recommended! And Thank you Dr. Shaughnessy and all staff members!

Excellent care and great experience for my child. Would recommend to any parent looking for a…read morepediatric dentistry location for their child. 10 out of 10!

The doctor is thorough and very pleasant. One of the women behind the front desk was a bit surly…read morefrom the start. She isn't doing the exam so I didn't make an issue of it.

Sincerely If I have to go I to the dentist Dr. Matarazzo is…read morethe greatest dentist we ever had everybody in this office wonderful and fun to be around not to mention the work. I been going there for over 20y years. Thank you all for the great work .