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    Wonderkind Pediatric Dentistry

    5.0 (1 review)
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    9 years ago

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    Michelle Kelly, DDS - Delafield Family Dental

    Michelle Kelly, DDS - Delafield Family Dental

    3.0(13 reviews)
    2.6 mi

    I scheduled an appointment with all the necessary information provided in advance, including my…read moredental records. When I arrived, Dr. Kelly refused to perform the simple request I came in for and instead tried to upsell me on four different unnecessary treatments--including Invisalign and veneers. Her reasoning made no sense and it was painfully clear that her priority was making money, not patient care. To make matters worse, the assistant and front office staff were unresponsive and disorganized--it took days just to get a basic appointment scheduled. The experience felt unprofessional and dismissive from start to finish. Afterward, I consulted two other dentists who had no issue assisting me and treated me with professionalism and genuine care--something that was completely lacking at Dr. Kelly's office. Oh, and the waiting room? The furniture is far too low to the ground--completely inconsiderate for many patients. It's just another sign that money is being pocketed rather than reinvested in patient experience. Do yourself a favor and go somewhere else.

    They dropped our insurance and didn't tell us. They mailed out a letter dropping Aetna insurance…read moreand we don't even have Aetna so I figured it was a general letter sent to everyone. When I confronted DFD about this - they told me that Aetna was apart of our insurance. When I called my Insurance company , they said " wehave no affiliation with Aetna". In the meantime , my husband had been seen for extensive dental work and only a portion was being covered ( because we were already out of network without our knowledge). The front desk girl, McKenna continued to bill our insurance per usual and told us she was doing that. If we had payments due at the time , we paid them, Not even realizing it was because they already dropped our insurance at DFD. I think they could've handled this better and TOLD us when we were there multiple times over a 6 month period that we were no longer in network. Once we did find out , we switched dentists immediately! Guess what ? No out of pocket costs either !

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    Michelle Kelly, DDS - Delafield Family Dental
    Michelle Kelly, DDS - Delafield Family Dental
    Michelle Kelly, DDS - Delafield Family Dental

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    Dental Care of Pewaukee

    Dental Care of Pewaukee

    3.0(9 reviews)
    6.9 mi

    This place brings multiple patients in at the same time and they don't have enough dentists and…read morehygienist to take care of the everyone. You sit and wait in both the waiting room and in the chair. When you tell the dentist there's something wrong after he's done, he blows you off . This place is all about making money. Don't waste your money and go to someplace that actually cares about their patients and not just making money.

    Due to new insurance and healthcare the way it is, I had to find a new dentist for the first time…read morein 15 years. The past two years has been good but this review is around general check up and cleaning as I am pretty diligent with my teeth. I have seen Dr. Rao both times and she has been good and has taken the time to answer any questions. I see they provide restorative, corrective, implants, oral surgery and emergency services. Most dentists will refer you to an oral surgeon so that's a plus. Location is just off the Pewaukee Beach. They use one tech that I haven't had before which is a very pin point high pressure water for cleaning. Scheduling was easy as a new patient. I called for an opening, they sent me paper work to fill out prior and I was able to get in within 5 weeks. Each time for my appointment I arrive and taken back within a few minutes of my appointment. Very little waiting. I have not had any issues with billing and processing through insurance. I'd recommend ForwardDental and Dr. Rao.

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    Dental Care of Pewaukee
    Dental Care of Pewaukee - Before and after

    Before and after

    Dental Care of Pewaukee - Before and after

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    Before and after

    Wonderkind Pediatric Dentistry - pediatric_dentists - Updated August 2026

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