This lady is incredible! I observed Patty's (She goes by "Pepper")core value of integrity in her…read morecraft, work ethic, & customer interaction. You can't fake that. Her standard of excellence was way higher than my expectation. She loves a challenge within reason. Why? 1. She has a competitive spirit of an athlete & determination of a pit bull on a bone on challenges. 2. She will shoot straight with you because she cares about you & your item. I found Pepper easy to work with, kind & courteous. She is professional & her work is professional. I make walking sticks as a hobby, she took my walking sticks to the next level. I will post them when I complete them. You will understand why I am blown away. You have to see the plethora of examples of Pepper's work in person. If you have an idea of gifts to give to your employees whether a big office or small, you will not regret doing business for her. If you have made something or bought something as a gift for someone, take the time to check her out. Pepper thank you again for exceeding my expectations!

Patti was awesome to deal with. Very fast, she did our very small job while we waited. Friendly and…read morevery pleasant. Her prices were less than expected, and the quality of work was exceptional. Can't say enough and would be back in a heartbeat when I need work done. Bravo!!!!!!

Good day all, stopped in to see what they had to offer and came home with a sign for our home. The…read more2 young ladies here worked with us and helped us design what we wanted with lots of expertise and knowledge in design. The price is pretty good for what they did and they completed the work in a few hours.

Great Service and prompt response! I wanted a custom sign which they did an absolutely beautiful…read morejob! It was made just the way I wanted and I am so thankful! I love it and thank you so much! I highly recommend!!!

We ordered a specialty urn from Amazon for a dear woman who passed recently but it did not have any…read moreappropriate surface for engraving. Brian was so very helpful and made a stand with engraved plaques on 3 sides. It turned out so beautiful. We are so grateful for their help.

Best place to get whatever you need for awards !! They are quick and helpful with a huge variety of…read moreoptions for each and every possible need you may have.

We stopped in here because my wife wanted a shirt and this was probably the one hundredth store we…read morestopped in and I am glad we did! Not only do they use high quality shirts but the designs are all custom drawn by the owner. If you want a unique shirt that is not generic then make sure you stop here. Plus, their prices were very reasonable. We now have a shirt that will last a long time just like the memories we have from coming to Gatlinburg.

Stop here because I wanted to try the shirts. I bought a sweatshirt, loved it! So soft. Was great…read moretill I washed it. Yes I followed washing instructions. I bought a 2x and after I washed it it became a Large. So now my sister has a great sweatshirt. People that worked there were great, but I will not buy another one.

STAY AWAY! My daughter purchased me a necklace in this store that holds lil charms inside it…read moresimilar to Origami Owl, it had stones on the locket. After just a few weeks the stones started falling out. I don't live locally there so I couldn't get back there until recently. The necklace is in memory of my 18 year old son that I lost in a tragic accident. All I wanted was the piece replaced and the owner Matt Waroway absolutely came unglued and cussed me and my daughter out because he refused to make the item right. They are not part of the "better business bureau" because I contacted them first and other is nothing that could be done there but they have had numerous complaints! Please don't waste your money.

From the owner: Leather braceletsread more

TERRIBLE QUALITY!!! DO NOT BUY ANYTHING FROM THIS STORE! Bought this Meteorite black stoned ring…read morealong with the men's matching band. My whole stone with the setting it's in fell out once maybe less than a 2 weeks of wearing it! Went back to the store they gave me a brand new ring without charge which was pretty nice on Monday & that same week on Thursday afternoon sitting down at a restaurant with my fiancée I looked down at the table & there it was again! Same thing happened with the 2nd one within 4 days of having it on! SUPER UPSET! Calling today to see what they can do at this point! TBH we're both frustrated & live pretty far away from Gatlinburg wasting our time & gas money (especially right now with the gas prices skyrocketing!) We just want a whole refund on both rings & take our business somewhere else!

I bought a $80 ring and the next day the stone and fell off very disappointed on much a paid for…read morethe ring and the next day it fell off

My husband was taking me shopping for an anniversary gift and we stopped in here to look. There…read morewere two men there and they were very friendly and never made us feel pressured or unwelcome. Unfortunately I didn't find my piece here but had I found anything that fit my taste I definitely would have purchased. The jewelry seemed high quality. I was just looking for more of a large baguette style gold wedding band and at the time they did not have such a piece.

I have had the pleasure of working with Billy Brickey for over five years. Since day one, I've…read morealways been impressed with his passion for the industry, customer service and keen eye for quality. My husband purchased my engagement ring from Billy and since he has become our official jeweler. He understands my needs and is always willing to help me customize any piece. My ring captures my personality and I always get compliments wherever I go. The latest addition, a custom made sapphire band compliments the wedding set well and I have Billy to thank for ensuring I always get the best quality diamonds and precious stone. We were thrilled with the opening of his own store in Pigeon Forge, TN and highly recommend Billy for your special collection. He even has Gary as an onsite jeweler who is just wonderful and very meticulous in his quality of work. It's hard to find an honest, respectable individual in this field and I always count on the industry expertise of Billy to ensure I have the best quality of Diamonds. Go visit him, you'll be glad you did!

The service here is always wonderful! He hand makes everything himself, and you can truly see the…read morecraftsmanship and care that goes into every piece. This is such a great place to shop for gifts We picked up our regular handmade leather journals and also found a few Christmas gifts while we were there. And don't forget to stop and give some pets to his sweet puppy, Luke

Excellent! Beautiful workmanship. Bought mine about 20…read moreyears ago. Still look like new. Been used over 40,000 miles. Sun and as little rain as possible, still been caught in it many times. Thank you Country Cobbler.

Customer service was awful. Lady was rude, unhelpful and outright not fit for sales. I'd give a…read moremargarita d rating if I could. Shoe hovered over pieces like I was a thief.

After visiting all the jewelers in the area I found that I should have gone to Zales first. They…read morewere so helpful in finding me exactly what I needed for our 25th anniversary and even engraved it on sight. It's funny that I found out later my wife went there also and bought me a anniversary present too! Great minds think alike! Thanks to the wonderful staff, Sharon, Brandalyn and Tony for making our day even more special. They all genuinely care about their customers and it shows!