I dealt with Jamie Schutt and Dale Harrell to get a new Lexus TX three row SUV to fit my big family…read morein. Both were 10/10. I used to drive to the east coast for Lexus. Not anymore! 10/10 recommend Fort Myers Lexus.

How about getting some new cars to test drive. The salesman wanted to test drive a 2023... & kept…read morerepeating " it's a Lexus". When we said not interested since we had never owned one, he walked away from us! He also said money up front to order the car we wanted.. who does that?Try retraining your staff. Won't be back.

In July 2023, I needed a wheelchair rental van for my mom on very short notice. Auto express was…read moreexcellent in providing the correct transportation I needed. They were very easy to deal with, professional, friendly, and helpful. The process was easy and quick. The van was perfect for my needs, in great condition, and ran great. They went over all the information and equipment and answered all my questions. I would use them again and highly recommend this company.

I had a very good experience at AES. CThe first day I went there, Cate allowed me to take a test…read moredrive. The van drove well and after a lot of online research, I knew I wanted this vehicle. I negotiated a little bit on the price with Tom, Amy, and Cate until we reached an agreement. The hard part was actually with my credit unions. It was difficult getting a cashiers check and moving money around. But after 5 days or so, I was able to purchase a super reliable Toyota Sienna with very low mileage for a 2005, at a great price. They were very honest, I never felt pressured, and I thoroughly enjoyed my experience in dealing with everyone here.

If I could give them a minus zero that would be fitting. I took my sister there to get her a car…read more They said if anything was wrong they would fix it within 7 days. Here we are almost 7 days later. After multiple attempts to reach them via email and phone I finally got a hold of someone today. They said they would tow it back today on the phone and fix it or give her another car. No show tow. They also stopped answering calls. Now we are out $3200 with a car that doesn't run. We will be disputing this charge and buying a car elsewhere. Worst experience ever!

What a great dealership. I had been looking for a car for awhile and $599 found me exactly what I…read morewas looking for at a price better than any I had found. Professional and personable staff that took care of all the details. The best car buying experience I can remember ever having. Thanks $599! Kim Sexton

Great place to buy, Jake and JJ were a pleasure to work with, answered all my questions and…read moremultiple visits for the same vehicle. I purchased a 2019 Grand Sport Corvette with 4500 miles on it, looked like it just rolled off the showroom floor. Just had the Vette inspected for a extended warranty at a Local Chevy Dealer. He said it was probably the best one he looked at and wanted to know if I wanted to sell it. Easy sales no pressure, quick replies to emails and phone calls. HIGHLY RECOMMENDED

DO NOT BELIEVE all the positive reviews. JJ leverages you to write a review. This is my experience…read morebuying a "fault free" cobra.... I've owned this car for about 3 months and it's been nothing but a headache. Despite being told it was in great shape, I've had to deal with hidden paint damage (one in particular, JJ on camera said it's not a scratch), a leaking coolant reservoir, blown rear shocks, a faulty alternator, power steering leaks, torn interior, and more. I've already spent thousands on repairs. This was supposed to be a low-mile, garage-kept build--I paid a premium expecting quality, but got a project car instead. Completely disappointed. I was not going to write this review and sent JJ an email with my concerns. I did not ask for any money back. I figured, as a human, he would have some remorse and at least reach out. He did not. Sale is done and he ignored my email. That is the type of person running this place.

They make promises and don't fulfill them. "I will give…read moreyou a call back later today"means ZERO from this company! A bunch of used car shysters.

purchased what has now become my favorite vehicle EVER from this great team. Any questions I've had…read morethey've been quick to respond to, and also are fully hands on as it pertains to maintaining my car as well. You NEED to buy your next car here, they're the BEST!!!

I own a 2016 Honda Pilot. I was visiting from Chicago and encountered a problem with the starter…read morepush button. I initially called the Honda dealer in Estero and did not like anyone I spoke to there. A friend of mine has an Acura and suggested I call Scanlon. So glad I did. I initially called and spoke to someone, but for whatever reason he told me someone else had to call me back to make an appointment, but never did. My friend told me to make an appointment online which I did. My service rep was Jose. Excellent customer service! No pressure, respectful and very professional. They had to order parts since they don't carry Honda parts. Rather than bring my car back and deal with my car potentially not starting and wait again, Jose set me up with a loaner for 4 days. Very much appreciated. Luckily, only one part had to be replaced which cost 40% less than it could have been. As I said, they didn't try to take advantage of me. They didn't force the inspection on me, I always decline anyway because dealers always find something. And washed my very filthy car! I think they may washed extra. Lots of bugs-long drive from Chicago, plus it was not clean to begin with. Anyway, if you have an Acura or even a Honda, definitely go to Scanlon!! Ask for Jose!

I really wanted to have a better experience here, but unfortunately it fell short. The staff was…read morepolite, but communication throughout the process was inconsistent, and I often had to follow up myself for updates. The sales process felt more focused on closing the deal than addressing my questions and concerns. The dealership has a nice showroom and a decent selection of vehicles, which is why I'm giving two stars instead of one. However, customer service after the initial interaction left a lot to be desired. I expected a smoother, more transparent experience from an Acura dealership. Hopefully they improve their communication and put more emphasis on customer satisfaction.

Brian shouldn't manage anything. You and your dealership are a circus. The only reason why I didn't…read morebuy my 2024 Jag FType from your disgraceful dealership is because I got completely ignored from your salesman and F&I Manager Derek Harp, when I was ready to purchase. Matt Richter, a mutual friend of ours was kind enough to refer me to your dealership. You also ignored me when I reached out to you about purchasing. That's how I knew who you were. It doesn't matter where I purchased my car from, it's covered under a Jaguar warranty. Techs were given a simple job to repair my vehicle and it comes out worse than it went in. The Del Negros are a disgrace to the Jaguar name and I'm sure they will tarnish Lamborghini of Naples name too. The only good thing to come out of that place is Dillon, who has always tried to help. Then to have some service advisor say people need to be nice ? I have always been nice to people who respect me and your dealership has done nothing but disrespect me -including you.

I just purchased a Range Rover from Hannah and it was the best experience I have had buying a…read morevehicle. No pressure, just answers and a very fair price. i highly recommend giving this dealership a chance if you are looking for a vehicle - ask for Hannah.

Took my 2016 Range Rover to the Ft Myers location and had a very good experience. My oil needed…read morechanged and while they changed it the service guys sent pictures of my dirty cabin and air filter. They also sent pictures of my rear brakes and I decided to have them all replaced. Seeing pictures of the parts and their condition gave me the confidence to believe and trust them. Nice people, great service..thanks.

A big thank you to Greg and his team. Greg's follow up is the reason I bought from this dealership…read more Professional, friendly, and very accommodating. The sales managers got me the numbers I needed, and the process was exceedingly quick, without drama or any back and forth at all. The dealership is very clean, has excellent lounges and service bays. Clean, modern and what you would expect form a high-end brand. Very happy with the vehicle, Greg, and the dealership. 5+++ stars all the way around!