My wife and I had to climb over our old claw type tub. When looking for a walk in shower. We were…read moretold it would take over a month. Only had one bath room. Bay State Bath did it in less than a week. It looks great. Thanks to Fabio, Jorge and Dana from Bay State Bath. Also all their people at Bat State Bath. For great job. Thank You

We highly recommend Bay State Bath. We love everything about our new bathroom {total gut). After…read morethey finished and the paint dried there were a few areas that needed attention. True to their word, they sent someone to fix it even though they had already been paid. They stand by their work.

We are thrilled with our new bathroom. Bay State's team was great at communicating with us about…read moreeach aspect of the job, from helping us understand the design process to helping ensure the final touches were right. Clara created the design with me, and Andreina was our project manager. Jimmy, Marcio, and David were careful with our house and with keeping our cat inside. :) They are not cheap, but the quality is excellent. My bathroom is now the only place in my old house with square walls and level floors. The tilework is beautiful as well.

Initial calls for gut kitchen and adjacent bathroom renovation + removal of load bearing wall went…read morewell with Sabrina and Ray - they assured us they have done many similar projects in the area successfully and on time. From the many positive and detailed yelp/google/houzz/angi reviews that had great end result pictures, we were convinced to move forward. Sabrina turned around the estimate for labor and some materials allowance quickly along with separate helpful tiered pricing guidance PDFs for kitchen and bathroom finishes to be purchased separately. Tile guidance was a bit off and a few categories like vanity, counter, mirror, light fixture in bathroom and plumbing for kitchen were missing. Vendors showed us finishes across all price tiers so it took us an extra week to finalize selections. Unfortunately we were told this delayed the project by a month. We were asked to wait on the kitchen design until after the engineering work for removal of the load bearing wall and addition of shear walls. Since we had a choice on the location of the shear walls, we preferred to do the design in tandem. I used cabinets.com to create my own rendering of the kitchen layout we wanted and provided them the full dimensions. The day before the approved structural wall work was to begin they sent their own drawing which had the wrong wall locations. After talking to both David and Dayna we realized her and the designer were not brought up to speed on the engineering work. Dayna then setup a productive Zoom call with the designer directly and we got my drawing to be updated with a few suggestions and required spacing and panels. The biggest mistake in the project came from one of their subcontractors employees who removed the plastic cover over our basement sink and cleaned off tools and plaster in it clogging the drain. Bay State quickly sent the drywall guy back over to unclog it. The project took just under 4 months to complete. Bay State and their subcontractors apart from the sink issue did not cut corners, often went above and beyond, and completed top quality finishes. No up-charge on materials was another big positive. The actual work done by the plumber (Mr Fix-It), electrician (Marcus Quintino), tile guys, drywall guy, cabinets guys, floor guys, and painters (AJA Painting) was excellent and we are very happy with our new space. Marcio was the MVP of their team - always calm, listened attentively to our many questions, provided great suggestions, and constantly asked the subcontractors to clean up. If they forgot, he cleaned up himself. His wife also worked tirelessly all day cleaning up at the end of the project. Things constantly move around and change during construction and it was difficult to get a clear picture of the plan each day. Andreina and at the start Dayna heard from us every week and always answered the phone and tried their best to chase down answers from others and get us the latest information. The billing process is very straightforward and Andreina provided further detail on line items as needed. Jose was always positive and happy to pass along feedback from us to the office when he swung by. Sabrina provided helpful guidance at the start in choosing our cabinets, counters, and hardware. David continually helped move the project along and has ensured everything is to our liking while encouraging us to pass along any punch list items. I would recommend Bay State for their quality of work, integrity, and communication. My main constructive feedback is on the design process and keeping everyone in sync throughout the project on the latest information.

We wanted to replace our older glass shower door and received three quotes from local suppliers…read more Pioneer Glass was prompt, patient and professional. They provided a schematic of how the door would look, and an easy to understand and competitively priced project proposal. The proposal also detailed several options we were considering, including 1/2" glass. We opted to move forward with Pioneer, they estimated it would take approximately three weeks to order our custom door. Just under three weeks later, our door arrived and was installed a few days later. There were no issues, the measurements were correct, door looked great and worked perfectly and swings easily, all 90 pounds of glass. And the 1/2" glass gives the shower a high-end look and feel. We'd be delighted to work with them again on our next glass related project.

I'm the Building Chair for a non-profit, we needed a number of large three section windows…read morereplaced. The maintenance supervisor for the facility had been soliciting replacement prices for awhile, nothing affordable came in. He mentioned to me the need to replace several windows, I suggested Pioneer. They came in measured and had a more than competitive price in hand within a couple of days. Quoted an accurate lead time and delivered and installed on time. The windows are beautiful, the price was more than fair, and the installation was completed without a hitch. Jake and the crew at Pioneer are a great team, and do exactly what they promise.

Great home and kitchen store. I've made several purchases there and great customer serviceread more

Invited to an impromptu event, and I had to come up with a memorable gift…read more Blackstone's of Beacon Hill to the rescue! Not only do they have a dizzying array of gifts small and large, they also stock anything you need as far as kitchen utensils, candles, greeting cards, charming and unique knick knacks and countless other items too numerous to mention here. Pair that with amazing customer service and salesmanship either by phone from Ms. Angela or in person from Ms. Arielle, the staff is top-notch. (apologies if I mispelled, Ms. Ari;-) Y'all definitely have to come and have a look around. I plan on coming back in the near future for a more leisurely browse through soon

Terrible customer service from a phone system that doesn't list employees to no call backs to poor…read morequality control. Sales was incompetent and unprofessional ordering mis-matched parts and forgetting required pieces. I would never shop here again!

I recently had my bathroom renovated--an intimidating project for me--but lucked out when I walked…read moreinto Splash and began working with Dianne Matta. I didn't know where to begin or what to keep in mind, making me a bewildered and anxious client. But Dianne guided me through each step while asking many questions to zero in on my design preferences and costs. She is a puzzle master, coordinating and putting all the pieces together so the end result is functional and beautiful. Dianne is knowledgeable and professional and you can't go wrong having her on your team. Dee A.

I don't shop here often and I find it less appealing at times. Today I got a ride to accompany…read moresomeone who needed to go so I had no choice But I did manage to have lunch there for the both of us which was very nice! The meatballs is usually their signature dish and we both enjoyed it! They seemed to have updated the restaurant with new tables and chairs and made it much larger space, more comfortable and brighter! That was a plus! The other party did their shopping and I followed , it was well stocked and organized as always then I usually hit AS IS as a last resort and found Pillar Candles marked down to .20 cents ........ You heard me right!!!!! I picked up 30 Tall Pillar candles for $6.00 What a bargain. At first I picked up a pack of 4 small pillar for $4.00 BUT THESE AT AS IS WERE DOUBLE SIZE FOR .20 cents each! So, today's savings was worth the trip! I came home and stacked then in a closet and will enjoy my candle savings !!! Thanks IKEA I might just come back after August Rush for parents buying for school supplies!

No matter how tempting the prices are, do not under any circumstances buy a kitchen and…read moreinstallation from ikea. What they don't explain to you during purchase is that the installers are not vetted contractors who don't understand plans, don't allow you to take photos of their poor work quality during installation, will hide cracks in cabinets they cause, and then will ask for hundreds of dollars as a tip and to remove boxes. Customer service is lacking from ikea. I have been dealing with a kitchen that is only 50% usable due to installation for 6 months and ikea stopped responding 4 months ago. A case has been filed with the MA AG office due to this. If you have a similar experience, you can join that case file.

To Troy and the Entire Kabinet King Staff,…read more My wife and I decided to use Kabinet King for our kitchen remodel, and we were thoroughly impressed. I am a stickler for detail and for true mastery of one's craft. From the initial design consultation and site measurements to the installation of the cabinets, countertops, and backsplash, your entire team demonstrated exceptional professionalism. You are consummate professionals in every sense. Our designer, Troy, was outstanding. He listened carefully, made excellent recommendations, and clearly knows his craft extremely well. Stephanie was just as helpful -- from taking our calls to guiding us through the countertop selection process, even suggesting that we visit the showroom in Queens. Additionally, another gentleman at the design center, whose name we unfortunately did not get, advised us on selecting the cabinet handles. He, too, contributed to a great experience. The cabinet installers, Ishmael and Tenton, were absolutely incredible. They worked in perfect unison -- almost as if they had ESP. Watching them install the cabinets was witnessing true craftsmanship. As a technologist, I was genuinely impressed by their accuracy, precision, and attention to detail. Their professionalism blew my mind. The countertop and backsplash installers, Jessie and Frederick, were equally impressive. They clearly know their craft, and the quality of their work reflects it. It must be an epidemic of excellence at this company. We were deeply impressed with the knowledgeable guidance provided at the design center and the skill displayed during installation. I will gladly be your advertising voice. Anyone seeking high‑quality work and reliable service should absolutely consider Kabinet King. We are very excited that we chose this company. After researching for more than two years and comparing other options, selecting Kabinet King was one of the best decisions we've ever made. Thank you so much for your hard work and dedication. Felix and Denise

Knowledgeable. Can't borrow a sample to see in your kitchen so deducting a star…read more There is no parking lot for the store but street parking was ample.