Quality Exteriors did a fantastic job installing our windows. The windows came in about a month…read moreafter they were ordered, the installation crew called and setup an appointment when they would be here to install the windows. It took the crew about a day and a half to install our windows and clean up after themselves and bam they were gone and all 17 windows looked great. They had one young man inside with a vacuum cleaner cleaning everything. We got our 1st full months electric bill and July was hotter than last year and we used less electricity this year and our bill was about $30.00 less than last years. That sounds like money in my packet and that is the way I like it. Quality Business-Thats my kind of business. I would highly recommend this business to anyone.

We recently got new windows for our house. I conducted extensive research & fou d that their…read morewindows are AAMA certified & have the highest average efficiency ratings from the NFRC of any window sold around Lubbock. I was unable to be there for the first sales appointment, so they came back & showed me their windows again! The order only took about 6 weeks to fill & they installed right away. Installers did a great job and even re-set the dining room table after they finished cleaning up! Overall this was a great experience & I highly recommend them to everyone!

Excellent Company. They do superior work and are prompt. Great customer service. I had him do…read moremultiple projects over time and Dave always came through. He did siding on my small shop building and an upstairs room/ Also all soffits and facsia and ceilings on 3 porches. He also redid porch columns and the concrete base. Highly recommend.

After some hail damage to my house I requested quotes from several companies, Dave was the only one…read moreto respond in a timely manner. He quoted window replacement (for a significant amount less than an out of town company quoted a couple years ago), skirting replacement, and replacing a couple of siding panels. There was a miscommunication about the scheduled start date and they were short some skirting materials that extended the finish date. The crew (Henry and Greg) were polite, considerate, and skilled. They never left the house open - as quick as they pulled a window out they had a new one in - and even though they couldn't finish the skirting they used other material to keep the underside closed until they did finish. And the trim they installed around the inside of the windows looks great! Dave came by when the work was done to inspect the job and collect the check, waiting until the job was all the way finished to ask for payment. I will recommend D & B Ultra Exteriors to anyone that needs windows, siding, or skirting.

Excellent experience! Locally owned and they did a great job! There were several projects that…read moreneeded to be done and kincaid roofing coordinated with multiple others such as -window replacement, fence staining, etc to get the job done.

I just want Everyone to know what a Great Company Kincaid Roofing is. The Salesman did everything…read morehe said he would do and more! The crew was wonderful! They cleaned up everything leaving no trash, shingles, or nails behind. It was hard to believe that a new roof was put on in one day! I know I can depend on Kincaid in the future. Them being Local is very Important!

UPDATE: 7/2023 The first two sliding patio doors had to be…read morere-ordered due to the original measurements being wrong by several inches. (These are $15K each. We did not have to pay for their mistake.) Ultimately, the new doors were ordered and installed correctly after several more weeks. BUT this is because our project had their best contractor/installer (Anthony) on it. Anthony did a fantastic job, and was apologetic for all the issues (obviously, he personally had nothing to apologize for - but his employer does). The local supervisor/foreman quit the same day he visited with the new installer, and realized the measurements were incorrect. The installer (nor us) had any idea the foreman was about to quit (after abt. 4 months on the job); but he inherited all the problems. At no point during this time, did anyone from Pella management (in Dallas) bother to contact us, provide more context, or just as a basic courtesy. They were entirely hands-off, leaving all the issue to the local office, which is apparently in bad shape. To Pella North Texas: SHAME ON YOU. This is BAD BUSINESS PRACTICES. 100% Stand-up for your product/service. Don't just leave your employees/crew and customers blowing in the wind. To Pella Corporate: If your associates who operate at the local level can't get their act together, then perhaps you should consider pulling your license/sales agreements... assuming you care about your brand. Case in point: We will never do business with Pella (any location) ever again.

I met Stephanie McFadden to get help on replacing all of my windows and doors. It was a great…read moreexperience. She is super knowledgeable about the products and helped me find the best windows and doors for my situation. She is also a pleasure to be around which makes the process that much easier. Tyler and Coby came and did the walk through for accurate measurements and asked very detailed questions to make sure that everything turns out perfect from beginning to end. I feel very confident that what I ordered will be an exact match and a seamless project from beginning to end. So glad I came to Pella!

I call them for all my glass and mirror needs....they are…read morethe best !! And they did a great job on a small mirror project that I couldn't even get several other companies to think about. Very professional , friendly, & competent !

Action Glass replaced a couple of broken windowpanes for me. They were professional and friendly…read more They were able to get the work done quickly and the job was well done.

I hired JFerg for a new roof on my modest home in Austin after a hail storm 5 yrs ago. I was going…read morefrom a shingle roof to a metal roof. I was promised some things in the contract before the but found once the started. They were trying to pull back and charge me certain extras that we had agreed would be included in the price. None of the workers that showed up were local or English speaking. So communication was very difficult. I had issues after was installed, and it was very apparent at that time that this company really didn't know a whole lot about metal . I explained to them that water was not rolling off my back patio in the proper manner and was cupping underneath the ceiling of my covered patio creating water damage as time went on. They couldn't offer me an educated explanation as to why that was happening nor could they give me a decent remedy for fixing the problem. After a lot of wasted time. Coming down to Austin from Lubbock (their home base) after a hail storm should have been a red flag especially when they didn't have a local crew. My personal opinion is that maybe they grew too fast and lost the roots of the business which would be customer service as well as learning how to manage money. I'm not terribly surprised that unfortunately they're in the position. They are now. Good news is I found a wonderful local company. That is very educated in metal roofing. I had the six months ago and they have given 100% plus in customer service and meeting all of my needs... And the water is flowing perfect off the patio now. way to go Green Knight Metal Roofing

I have to brag on this company! I made an effort to come write this review today because JFerg has…read morebeen such an amazing company to work with. They put a roof on five years for me 5 years ago and it's still going strong! Today I called because some shingles blew off due to extreme wind, and they came to fix the issue the same day. This company is dedicated to their customers, and will not let you down If you choose them.

I highly recommend this company. Personnel have been friendly, knowledgeable and competent…read more Warranty has been honored, and installers have always thoroughly cleaned up. I especially appreciated Jeff Jones for refunding overestimated cost. I would never have known of this or expected the check, but this speaks volumes to the company's integrity and commitment to customer care. All the stars!!!

Prompt. Professional. Honest. The gold standard for roofing, siding and windows in West Texas. Gave…read moreme an honest assessment of my roof after a storm. Many of my clients have utilized them for roofs, windows and siding and had wonderful experiences.

BEST SPRINKLER COMPANY IN LUBBOCK, hands down!…read more We have used so many sprinkler companies in Lubbock and always had an issue (they couldn't come quickly, even in an emergency, they overcharged, they didn't do the work correctly, you name it, we had problems) -- until we found Andy's. Specifically, we work with Freddy, who is one of their manager and crew chiefs l. Freddy is AMAZING. Over the past 3-4 years, he and his crew have repaired numerous systems for us at multiple properties. They've moved sprinkler heads, re-router water lines to our AC, installed new smart control boxes, taught us how to use and maintain the systems, and repaired just about everything that can go wrong. They're EXCELLENT at what they do. They're super responsive and get the work done quickly. And best of all -- they're GOOD GUYS. I trust Freddy completely. He's one of the best contractors in any field I've ever worked with, and we feel beyond lucky that we found him and Andy's. We wouldn't work with anyone else. THANK YOU, Freddy!!

Way overcharged for the labor, material, and time on the job!!!! Can't use them ever, again!read more