The quality and type of care and accommodations is very pleasant. The sales staff, Ben & Romel are…read moresuper and totally explain everything. I m temporarily living in a one bedroom apartment (with a balcony) but I'm anxiously awaiting a spot in a two bedroom apartment due to their Move-in, Move-up flexibility. I was told that I'm first on the list for a 2 bedroom apartment as soon as one becomes available. The amenities here are great. We have a nice library, pool & spa, salon, fitness center and lots of opportunities to enjoy the movies and numerous presentations that are offered. The food is terrific most of the time. We worked it out with the chef. Maintenance and clerical folks are extremely helpful and go over and above to accommodate our needs.

I've now lived at Regents Point for almost 3 years. My wife and I selected this community after…read moreconsidering 11 others and we're very happy with our choice. From the time of our first visit, we were impressed with the friendliness of the residents. Now that we've moved here, we've come to appreciate the friendliness and care of the staff - from the always-there front desk personnel, to the maintenance and dining staff, to the activities coordinator, to the health care people, and to the person that cleans our apartment. Great compassion, great care, wonderful friendliness. With over 7 activities on a typical day, there's always something to do here - and good friends to do it with.

Atria Golden Creek is a gem in Irvine. The community is beautiful but the best part is the staff!…read moreEspecially Moe the Activities Director. He brings t

There's plenty of parking, and the facility is gorgeous. So many amenities are offered on each…read morefloor. The receptionist is helpful, and the dining room is located near the entrance. There's also a café in between. My only gripe is that some of the servers are rude and condescending every time I go there to pick up meals for my clients. I'm there to also be of service and help them, so the tone they speak to me in is really off-putting, especially because of the fact that they work in such a high-end setting. Other than that, this building feels like a hotel, and I would definitely consider this in the future. The employees that come into the residential area are attentive. I also like that each room has the names of the residents, and there's even braille.

Koodos to Vivante!…read more Just days before my mother was admitted to Vivante, she experienced the heartbreaking loss of the love of her life. As a former Skilled Nursing Director, I knew it would be hard to find not just a care facility but a true community for her. She was my main concern. From the moment we arrived, we found exactly that! Danika, the Director, leads with compassion and strength. Olivia, the coordinator, brings a level of organization that made the transition feal seamless. Julie the secretary, greeted us with warmth every day. Making The Shores feel like home. Kaytlin, the activities director is slowly bringiing my non social mother back into life with her creativity and genuine joy. The employees ooze happiness with their jobs. The service is exceptional and its truly is a 5 star resort for the elderly. The menus are beyond brilliant and the food quality is a chefs kiss! The entertainment is beyond amazing, with numerous grand events to entertain family and the residents. Vivante isn't just an Assisted Living or Memory care facility. It is a touch of elegance that I am putting my name on the waiting list soon! I couldn't be happier with the care my mother is receiving. The employees go above and beyond to make each resident feel loved! I couldn't be more gratful that Vivante has walked alongside our family in such a vulnerable time! You made a very difficult situation a seamless effort to make my mother content and happy. I can literally relax now and live my life in peace. Just an FYI, they serve amazing dinners and have a good selection of wine for visitors and residents themselves. Always a good reason to visit a loved one. Vivante..... One classy place! Exceptional in every way! Thank you from the bottom of my heart! Yvette Matthiessen (Yolande AKA YoYos daughter)

For the past five + years both our parents have been living at Vivante Newport Mesa, dad on the…read moreapartment side, and mom in The Shores where her dementia continued to progress. While what clearly was a life changing decision originally, moving into Vivante has proven time and again to be the best for both. Sadly, we lost our mom last month after an incredible fight she had been putting up for the past few years. Her last ten days truly showed us the incredible "loving care" by so many of Danica Coronel's TEAM. Now, over the years I have visited the facilities hundreds of times. I have gotten to know many of the caregivers, nurses, medtechs, servers, etc., and I have always felt good when leaving that my parents were in great hands. It is always clean and in good condition. We have enjoyed many great meals, met many residents & their families, and created some good memories (under the circumstances). Those "last ten days or so before her passing," REALLY opened my, and many of my family's eyes to the true depth of passion & caring of SO many of the Vivante staff (On the apartment side & especially in The Shores facility). From the smiling greetings by Jojo & Julie, the always positive Vince, Danica & Olivia, the incredibly joyful Alyssa (and mom Debbie), Krista, Ashlee, Elizabeth, Zoila, Jesus, Angela, Pilar, Irizella, Sara, lovely Aricelli who would make mom a nice cup of hot chocolate with a smile & warm words, to the cooks & servers, there are many more to mention. These past years have also opened my eyes to how difficult a job it is, especially to care for those with various stages/levels of dementia. If you are looking for yourself or for one of your loved ones, my entire family would urge you to look into Vivante Newport Mesa. It is a first class facility run by an incredibly dedicated TEAM that exudes passion. Respectfully, Dan Stauber

Carmel Village is an acceptable place for seniors who are still fairly independent and only need…read moreminimal assistance, meals, and basic housekeeping. However, once a resident requires a higher level of care, our experience was extremely disappointing. My mom lived at Carmel Village for two years. During the last four months of her life, as her care needs increased, the quality of care declined significantly. While Carmel Village charged additional fees for every added service--which we understood and expected--the care that was promised was not the care that was provided. One of the biggest concerns was the call button service. We were told that staff strive to respond within 10 minutes, whether a resident needed help picking up a dropped remote or had fallen. During the first two weeks after my mom began using this service, she regularly waited 20, 30, and sometimes 45 minutes for someone to respond. We met with Ruby from the office, who apologized, said she would address the issue with staff, and even told us she would personally respond if it ever exceeded eight minutes. Unfortunately, we never saw that commitment reflected in what actually happened. 2 months later, after my mom returned from the hospital on hospice, the problems became even more serious. Carmel Village charged us a fee for coordinating with our outside hospice provider, but we repeatedly found ourselves reminding staff when medications or supplies were running low because many caregivers seemed unfamiliar with hospice procedures. My mom was bedridden and had physician's orders to be repositioned every two hours to prevent pressure sores, yet there were many times when my sister and I were there for hours without anyone coming in to turn her. We also found ourselves constantly correcting mistakes involving meals and medications. My mom remained mentally sharp until the very end of her life, and it was heartbreaking to watch her concerns be dismissed even though she was often correct. Instead of being able to spend our time simply being daughters, my sister and I had to be at Carmel Village every day for several hours just to make sure our mom received the care she needed. During the final three weeks of her life, we had already begun making plans to move her to elsewhere because the situation had become so concerning. We also involved the Long-Term Care Ombudsman and held weekly meetings with the Carmel Village director, Mandy, and her staff in hopes of improving communication and resolving ongoing issues. Unfortunately, many of the same concerns continued from week to week, and Mandy often responded as though she were hearing about them for the first time, It became she is very out of touch about what really goes on in the rooms of the residents compared to what she THINKS the Med Techs and Caregivers are actually doing. We observed it all first-hand by sitting in my mom's room for hours every day. Choosing an assisted living facility is one of the most important decisions a family can make. Based on our experience, Carmel Village may be suitable for someone who only needs minimal assistance, but I cannot recommend it for anyone who requires significant daily care or hospice support. The promises made did not match the care my mom actually received, and I would not trust Carmel Village with the care of a loved one whose needs extend beyond basic assisted living.

When I go to visit, I'm always greeted warmly by Sylvia! The grounds are always well kept, and the…read morestaff seem to genuinely be friendly and considerate of the residence. I call it "summer camp" because there's hot meals in a nice dining area, crafts every week, special events and exercise classes every day.

From the minute I walked in I was warmly welcomed! The tour is not rushed and very thorough! The…read morestaff is very professional and busy! The atmosphere is very warm and like being at home not in an institution! Thank you for having a great place for our loved one!

The staff at Newport Mesa Senior Living are truly amazing. Friendly, accommodating, and…read moreprofessional in every way. They take excellent care of their residents, treating them with genuine compassion and respect. The community itself is clean, smells fresh, and has a warm, welcoming atmosphere that really feels like home. What stood out most is that their care clearly comes from the heart. Even their Director is very hands-on and involved with the residents, which speaks volumes about their dedication. I highly recommend Newport Mesa Senior Living if you are looking for a place where your loved one will be cared for like family. They also have community dog that brings smiles to everyone. But haven't seen him for quite a while, maybe on a leave cause the weather is hot.

Assisted Living facility Huntington Terrace is a reasonable pleasant place for the elderly. Could…read moreit be run better? Sure, but also this is a tough business to be in. All depends on the staff - as any hospitality establishment HT is also "suffering" from the permanent turnover and this is hard on the residents. Nevertheless, I would like to mention several team members who go well beyond their assigned duties: Rosa&Nat in the dining room; Emily&Elsa caretakers and Stephanie&Wendy med-techs. When I run the place, it will be about 25% better

Moved my parents here 3 years ago and so glad it's worked out. Gave them the choice of 3 local…read moreplaces and terrace was the winner. Most places are very quiet and not many people. My parents are very social and terrace by far had the most active people on our visits. My dad's mom was here 40ish years ago and we were happy back then as well. So many activities each day to keep them busy. I always tell people it's like a cruise ship life at the terrace. My mom has gotten very close to a lot of the staff there as well and has so many new friends

Our family unfortunately had a very poor experience. I would like to start with some positives…read morethough. The facility is really beautiful. It's well secured for memory care. The only other positive as far as memory care is concerned was Asuka. She was extremely considerate, warm and compassionate. A really wonderful person in general. Also, we pleased with the general caregiving staff. Now on to the unfortunate part, and I'd like to mention that it's unfortunate because 1. My uncle experience a huge decline in health very quickly, which yes this does happen with Dementia, but we truly believe his experience at Clearwater was a direct cause of an even speedier decline. 2. A business in the memory care/assisted living profession should be one that is skilled in such a sensitive area and we do not feel that is the experience we received. We were led to believe there was medical care available at all times, there was not. The head nurse at the time was a LVN who appeared to have no knowledge of how to take care of memory impaired patients. The take away on our end was a rough one. It was not at all how we hoped the experience would be for us and for my uncle. This already hard transition was heartbreaking for my aunt. I would just suggest really doing a deep dive when looking into memory care facilities best you can. It appears there have been some staffing changes at Clearwater in the past 6 months or so ago. We truly hope that this makes a big difference in every families and patients experience from now on.

Making the decision to place my sister in memory care was one of the hardest things our family has…read moredone. Clearwater at Newport Beach has made that transition not only easier, but positive for all of us! At first, the change was hard for my sister, but the staff was so loving, patient, and genuinely caring that everything shifted. She now thanks me for having her there, which speaks volumes. The facility is absolutely beautiful -- we honestly call it "the resort" because it doesn't feel like assisted living at all. They also take residents on weekly outings, which we really appreciate. We toured several memory care facilities and nothing compared to Clearwater. Hands down the best choice we could have made. We're incredibly grateful for the care and compassion they show every day.

If I could, I would give FY twenty stars! Nothing in my tenured nursing career prepared me for…read morenavigating my dad's journey with Alzheimer's. From the moment I first toured Forever Young, I was beyond impressed--it felt and smelled like a real home and was immaculately clean. William took the time to address all my questions and concerns thoughtfully, both in person and later during a conference call and follow-up tour with my siblings. We knew immediately that Forever Young was the best memory care home for our dad, and we added our name to the waitlist. As dad's disease progressed rapidly, we toured other residential and larger memory care facilities. Each visit only reaffirmed our decision to wait for Forever Young. During this period, William also provided valuable recommendations for equipment to help dad stay safe while he remained at home. Now, eight months into dad's residency at Forever Young our gratitude for William and his caregiving team has only deepened. The caregivers are genuine, kind, compassionate, and loving--truly exceptional. They know dad so well that they can anticipate his needs, which not only ensures outstanding care but also helps reduce his frustrations with his condition. The staff frequently send me pictures of dad participating in activities, which is such a comfort. Meals are carefully prepared to be both nutritious and tailored to the residents' preferences and abilities. Dad has the freedom to come and go and we can visit anytime. Knowing he is in a place where he is genuinely cared for and understood brings us immeasurable peace. There truly is no better place for dad to be.

My family and I were desperate to find adequate care for my Dad who ailed from brain cancer amongst…read moremay other chronic conditions. We were finding extreme challenge with his then current living situation when we came across William and his team at Forever Young. William is a dedicated, compassionate, and committed owner and facilitator - so much so that he answered my initial call at 6:30AM. From that moment forward he proved to be accountable and above all, humble and human. He genuinely listened and was authentic in his position. He has the highest standards for himself and his team. His home was extremely clean and well kept. William was exceptionally resourceful - connecting me with proper professionals in the hospice and MediCal consulting arenas. This was especially important as we had no idea how to proceed with these services. In William's care and experienced advisement, my dad lived as well as anyone could in his situation. His end of life was filled with love and affection. The team was patient and loving to our family's accommodations as we navigated that terribly sensitive time in our lives. William is someone you will immediately bond with and keep a relationship with throughout time. That is how deeply impactful his approach and communication is with his families. I am forever grateful for William in every regard and know that if you choose to be a family in his residence, you too will feel secure and blessed!