Let me start with the good, Mariah, Brock and Courtney in the office as well as John in maintenance. Now for the rest. We moved in 3 years ago and it's been one water leak, water heater burst, or even the dryer breaking after another. Let's not even mention the crazy heat upstairs in the summer. (Even if the vents are flipped or not) The cabinets were so old and warped that the shelves would fall when any weight was placed on it. The closet doors separating the Washer/Dryer unit just never worked, so we had them removed. When we moved in, they had painted so quickly that there was paint splatter on the carpet, baseboards and whatnot. (That should have been our first clue.) Of the 6-8 water issues that we've had (with two main water pipe bursts flooding the entire first floor), we saw our ceiling, wall, carpet ripped up and out and then remain that way for weeks/months while they waiting for the GIANT LOUD FANS to dry out the plaster/carpet. A few of the times the carpet was never even shampo'd. and certainly was NEVER REPLACED. We spent a good chunk of time sitting on top of our kitchen table because everything was shoved into a corner while everything dried up for a month. Oh and for all of these issues we received, WAIT FOR IT, half off of ONE months rent. 8 water issues spread through 3-4 years and HALF OFF ONE MONTH RENT (yippee skipee) and not 8 times. 7 of those water issues still saw us paying full price for the month in question. It wasn't until the 8th water issue did they actually call a plumber to address the situation and replaced the entire first floor piping. One mustn't forget the lovely yearly hornets nest out front of our unit (it's a great selling point) that couldn't be taken care of because it was too high to reach with the spray bottle. I really loved our mice issue. We were giving old school mouse traps to resolve the issue, our dog loved the peanut butter smell on the mouse traps. They even wanted us to continue "reusing" the mouse traps after we threw the dead mouse away. I stopped naming the mice after I ran out of dwarf names from Sleeping Beauty. Finally after 1.5 months, Plunketts was called to resolve the issue and finally addressed it. Now, when the contractors came to fix the flooring, we were instructed to remove everything off the floor. The contractors unfortunately broke some materials on the wall. The response from the office, "I'm sorry that you feel the contractors broke a few items." Umm, they did and they placed the broken pieces in a nice pile on our counter with a note saying "Sorry!" My favorite part, the maintenance associate before we moved out said, "I'll be honest, if you don't get your full deposit back, I'd be livid." I don't believe in burning bridges or even giving low reviews, but for real. Skip this company. I don't really blame any one person, I blame the management company who certainly skimps on quality. I have pictures, I'll have to add them at a later date. Be wary of the employees reviewing to bump their star rating. read more

I lived here for a year and a half, the amenities are absolutely wonderful and the sheer benefits of living here are wonderful. Anything that happened in the home, they were quick to fix and take care of at anytime. They allowed pets as well, and on holidays they would make holiday themed gift bags for our pets accordingly to their registration with our landlord! Lots of treats and toys year round for our fur babies! It's extremely spacious and allows for a lot of room for furniture. The one car garage was absolutely wonderful to have as well, we had a second fridge in ours and we could still park, and have our garbage and recycling cans in there too! During the winter the landlords give you a bucket of salt to share with the townhome next to you. This way you don't have to worry about buying it yourself. They also shovel and plow as well! As well as having lawn service in the summers too, this place is all around absolutely amazing. I recommend it to just about everyone I encounter looking for a new place to live. If my jobs hadn't taken me else where, I wouldn't have left! The only down side some may see, which I do not as a long time pet owner, but if the pets do cause damage, that will be taken from the deposit. But that's a normal pet owner thing!! I definitely wasn't worried about it. read more

This place is a nightmare!! We sold our house and needed a short-term lease to bridge between selling and moving out of state and this seemed to fit the bill, mainly due to needing a short-term lease. Long story short: Bait and Switch. They showed us a well-cared-for model in good shape. We asked to see the unit we would be renting and the leasing agent, Kris F., told us "our lease is written in a way that it doesn't allow us to show occupied units, but the unit you would be renting is exactly the same as the model, except for the paint colors". At this point we should have walked away, but we felt desperate since we had made dozens of phone calls and every place had met their quota of short-term leases or didn't have anything available until after we had to be out of the house. Anyway, time passes and we go pick up the keys, go to start moving in and whoa! the unit is a slum. The exterior siding and garage door are beat to hell and the garage door has holes in it. The a/c had just been "repaired" and was set to 68 and it was low 70s but muggy and the carpet was damp, and there was an awful smell pervading the entire place. There had obviously been a roof leak and they had painted over the stains in the wall instead of replacing the drywall. There was mold on one wall and in a cabinet and I'm willing to bet the insides of the walls were filled with it. My allergies started acting up as soon as we went inside. So we go back and ask to meet with the manager, there's no way we are living in there with two kids. We get an appointment for several days later and drive over and the manager's not even there! The leasing agent basically made the appt with herself even though my husband clearly told her that we needed to talk to someone who could make a decision regarding lease-termination, and she told my husband we would be meeting with Gerri, the manager. Anyway, we go in and she and another office-worker continue to insist that their leases don't allow the unit to be shown (we NEVER would have rented this unit if we had been allowed to see it first), while I'm holding in my hand the lease and it clearly says that the units will be shown in the last 60 days before yours terminates!!! WTF!? We eventually did meet with the manager, after wasting a lot of time back and forth. She wasn't privileged to make any decisions either and had to call "corporate" in Colorado. She also lied to my face regarding lengths of available leases to cover for the fact that her employee is uneducated and under-trained. In the end we spent nearly $7000 to never move into a townhouse here to keep from ruining our credit. Well, that didn't end up short, but I sincerely hope it keeps other people from landing in the same situation we did. read more

TERRIBLE PLACE TO LIVE! Was a normal place to live when under the previous management but since current management took over the place has really become unpleasant. Management is always requesting to come into the units for one reason or another, so be ready to have NO PRIVACY! I don't know why they can't just do everything they need at the same time to help cut down on the amount of times they need to come in! The staff is very rude and make sure you get everything in writing with them because! The homes are really cheaply put together- cracked drywall all throughout, really old appliances that barely work... Our screen door wouldn't close at all and when I called to let them know and ask for it to be fixed I was told it was due to settling and that they couldn't fix it and that as long the main door closes all the way I would just have to live with the screen door that doesn't latch. The management appears to be helpful by giving tenants sidewalk salt in the winter, however they have to do this because the gutters don't work properly and ice builds 5+ inches thick on the main walkways! I showed the staff where the gutter on my unit was crooked and causing melting snow to drip and freeze and create a very thick dangerous ice patch right in front of my door. I asked them to fix the drainage but they said there wasn't anything they could do bc the gutter must not be installed right and they suggested I pick up some more salt from the office. I KNOW THE GUTTER WAS NOT INSTALLED CORRECTLY- THAT'S WHY I CALLED BC ITS THEIR JOB TO FIX IT! NO AMOUNT OF SALT WOULD EVER MELT THAT ICE. We finally became so annoyed with the new management that we decided to move. read more

Woodlane Place Townhomes is a great place to live especially for families with children. The property was always well maintained, staff were always courteous, and polite. Most of all repairs were completed as soon as possible. Anytime I needed anything the maintenance team immediately responded to my request. I had an electric outage emergency on a weekend, and one of the maintenance workers drove from Wisconsin to look into it for me. It turns out that it was an Xcel problem and I had to leave home to take care of an important errand but the maintenance worker stayed at my home, and ensured that we were set up with a generator temporarily so we did not have to be without power for an extended period of time. Eventually my fiancé and I did purchase a home, but if we had not we would have remained long time renters in this community. Lastly, upon our move out we received our FULL security deposit back, and also a credit for moving out early! If you are a good tenant, and follow the rules, and take care of the property as it were your own you will have a great experience living here. Thank you Woodlane Place! The past few years here were amazing and we will miss this community! read more

I've lived here for 2 years and it has been nothing short of great! I love the location, the area and the staff! The maintenance guys are so quick to respond and are awesome at getting things done the correct way the first time! I love the off lease dog park on site as well as relaxing by the pool! I have great neighbors and its such a nice area. You can really tell the management/owners care about the property. Highly recommend living here :) read more