I had to get my check engine light checked here, and Vince was absolutely wonderful! He was very…read morekind, personable and helpful. He was with a customer and the only employee when I arrived, and I observed him being very patient with them, despite having another customer in the store. He checked the code for me as soon as he was able, and helped me talk through and troubleshoot what the cause may be. Vince was a great help, and this store is always clean, well-organized, and helpful!

I returned a part and asked if they could order me the correct one, with which they seemed quite…read morehelpful, and I paid the difference in the cost. Two days later, I came in to ask about the part I ordered only to be told they never ordered it because they had one in stock, and I told them no you don't we looked on two days ago. They looked around for a bit and could not find it. They then told me they could even find any record of my special order. I explained what had happened two days ago and who had helped me, but the employee did not really seem interested. Why would they choose to argue with a customer about whether or not special order took place? I don't think I will shop again at any O'Reilly's picked a fight cheap car part.