Went in looking for Whirlpool or Maytag washer and dryer set. Found the set and it was on sale. They delivered on the day and time provided. The gentleman sat both up for me and gave instructions on how to complete setup. Very happy with the value of the set, the delivery and setup. read more

Great service and you're buying local. If there is an issue with the appliance, you aren't dealing with Lowe's bureaucracy.

Great place to shop, no pressure sales people, delivery and installation a breeze. May never shop at a big box store again.

These are cruel people that think it's funny to make someone they don't know suffer. I don't know about shopping there, but I picked up a one day gig with a third-party used appliance place to drive there truck for them since none of their employees had a drivers license. I'm 50 years old and I have physical elements (psoriatic arthritis) that prevents me from moving Appliences with a dolly. when the two guys got done loading the truck with the appliances, she offered them a bottle of water then she said I could only have a bottle of water If I move an appliances, i had been sitting in a truck with no air conditioning in 95° weather for an hour and a half. I had been sweating. I was so thirsty, and she brought a bottle of water out, held it out in front of me like I was a dog or some filthy animal and told me to move an appliance, and I could have it. I didn't move an appliance and she took the bottle of water back. That was the cruel list thing I think I've ever had done to me so I went back and I got into the non-air-conditioned hot truck leg shaking as I took a big step up to get into it. It was another hour and a half before I got a chance to get a bottled water from someplace else I was so thirsty. I would never treat another human the way they treated me and I hope you do not buy from them. They shown their two colors to me and they are ugly stay away from this business. these people are definitely not Christian acting. read more

I've bought a washer, deep freezer, and stove. Every time I start talking to a salesperson they start taking money off the price! What store does that? I'll keep coming back. read more

I ended up at Wayne's appliance because I was displeased with kings appliance so I ended up shopping here and bought the dryer and washer from this place. They put me under schedule right away and jumped and the delivery, this was appreciated and the guys that came out were amazing, I'm not kidding they went ahead and contacted the washers in the dryer's and made sure that everything fit in snug and tight. Once they were done installing they stepped back and looked at their work and have a suggestion based on the placement. They suggested that maybe they should unscrew the existing dryer door Because they felt that once a wash is completed that it would be easier to put the door on the other side taking into consideration the customer, WOW! I don't remember their names but they were absolutely wonderful and it worked efficiently as a team! I received a good fair price but the service was excellent, priceless! read more

We were in desperate need of a washer and dryer set. Wayne's had just what we needed! Debbie was extremely helpful and very kind! We had a great experience and will come back! read more

Wayne's is great! I've bought many appliances from here. They know their products and they know how to treat people. I heard them multiple times saying "Thank you for your business!" to their patrons. It's been so long since I've been told that. It was really nice to hear. If you're needing new appliances and you're not sure what you should get just go to Wayne's. They'll get you set up quickly and with a friendliness that you just don't seem to find anymore these days. read more

We highly recommend Wayne's Appliance. We had an issue with the dryer we purchased and Bev and Sandy were very responsive in addressing the issue. Their customer service has been superior from the time we walked in the door looking to buy appliances for our new home to delivery to the issue resolution! We are happy with our decision to do business with them. read more

in the past year we have bought washer, dryer and refrigerator at Waynes. Now I am trying to purchase the extended warranty on refrigerator. I have called and called and have been given the run around by Sandy. She called me back gave me price, told me what it covered and I told her I would call her back when I got home. So I have since called back and she always says I will call you back. This has gone on for a week now!!! We live 40 mins away and with gas prices have no other need to go to Evansville. This is about a 15 min task and can be done over phone. However, I guess we are not a valued customer that she cant take 15 mins to process this. Either bf store opens or right after it closes. I am NOT happy that she has no respect for customers who spend hundreds of dollars in the store. You are a good customer as long as you buying big items but after that you are nobody. Went through this when she was to refund for a waterline for refrigerator that we did not use. I had to call SEVERAL times just to get her to mail check. I give them 1 star. I will say the guys Who delivered were excellent. read more

Thought I was getting a good deal on my appliances, however I found out quickly why people use big box places to buy their appliances. I have tried to get my appliances twice after they told me they were ready to be picked up and they are missing some of my pieces. When I tried to get them delivered they completely refused. The salesman was the only nice person of the bunch. But beware of dealing with the warehouse manager, she will talk to you like your are an idiot and complete waste of breath. I will never buy another appliance here, even if they were selling it for half price of other places! read more

So I think it is so lazy of them to use the motorized vehicles instead of walking unless you have a health problem. So I hate when people are misleading about when I will receive my Washer and Dryer. We made it is easy you don't even have to install the washer and dryer. Finally I get a phone call from the owner only because I came in and complained. We are getting our washer and dryer but I pay $20 for a stupid part . My Husband has to go and buy the rest of the parts. I a. Usually all about shopping local but not in this case...also my Husband brought up the fact that the first time we went there the salesperson was helping us . Went to get answers for us and never came back to help us.... read more

We purchased a mattress knowing that there was an option for us to exchange if we did not like the product. We did end up wanting to exchange for a firmer mattress and made our decision within a month of use. It has been a frustrating and drawn out process to get this transaction corrected. It's apparent that since my needs were not going to bring them more business (exchanging the mattress) that I was not important. My order of the mattress that we preferred to have was not communicated to the person who can do such transactions. So, several weeks later I was finally given a date that the mattress would be deliver to them. They did not call on that date so I reached out to them, again, and the mattress had been delivered a few days earlier yet they couldn't schedule the delivery, our original salesperson had to call us back to schedule. No surprise that call didn't come. PS: good luck trying to leave a message, they do not have a voicemail system. Is this the 1940's? It seems when there is an issue it is avoided like the plague at Wayne's. Months after purchasing a mattress that we disliked we are still waiting for our replacement. I do not recommend Wayne's largely due to the lack of organization, lack of follow up, and overall poor customer service. read more

Forget the big box stores. Go to Wayne's where they care about what they sell, stand behind their products and know what they are talking about. read more

I was Very aggravated with my service. I purchased a builders package of appliances (frig, stove, dishwasher, microwave). Our sales rep was really trying for this sale. I, however had found cheaper prices online such as us-appliance.com and the sales rep told me if I could pull up these prices and show him that he would match them. So I did, he seemed very surprised. He then told me that he would have to contact his supervisor before he was able to sell me those appliances for that price. I said ok, if you can match that I'll buy from you. He later called me and said he could match that price but only with a $400 mail-in rebates.. I effn hate mail-in rebates, but my husband insisted, since he went through so much trouble, so we said yes. He emailed me a copy of the receipt later that day. Well the price he had told me over the phone was without sales tax included.. the price I had found online was with sales tax included and without a mail-in rebate!! I didn't realize this till we had already placed a down payment to "hold" our sale price. SO! all in all I spent about $800 dollars more for the exact same appliances I could have purchased online (with delivery included, wayne's appliance don't deliver). And I have yet to receive ANY mail in rebates. I filled out all the proper forms and still didn't get anything back!!! This was about 6 and a half months ago! He gave us a mail in rebate that had already been expired, he said! He would just back date our purchase date on the in-voice and we could still receive the mail-in rebate we just had to write the back date on the forms. Well, it didn't matter because regardless of what date was on the forms they had to be mailed in by a certain date! The sale prices was for November and it was december 13th.. The mail-in rebate HAD to be mailed in before December 4th (before we ever made our purchase). So it didn't matter what date was written on anything the stupid thing had expired, he was just trying to get a sale!! So thank You for screwing ME out of $800 dollars just so you could make some commission off of it.. It's not as if me and my husband are in the middle of building a house and paying for a wedding, oh wait! yes we were!!!!! read more

I purchased over 24 thousand dollars of appliances from Debbie at Waynes in Evansville and had the worst of the worst experience of my life. I would not recommend them to anyone under any circumstances. a. Debbie had no clue as to what I needed or how to help me but sold me anyway telling me she knew what I needed. Then, they would not deliver it to me but charged me 500 dollars for delivery. The stove came and was the wrong stove, had to be replaced. Microwave was "damaged" and was not delivered until a later date when I picked it up. on of two Frig was wrong size for my cabinets but I was told the one I ordered had fallen over in the truck. The rebates were supposedly filled out "at home" by Debbie. It took over 6 months to get them to make it good. Now, the other built in refrigerator has had 4 service calls and no one can fix. I finally pushed Jenn Air to get a new one which was delivered and installed by Jenn Air but was missing door trim and was not installed level in the cabinet. All in all, it was truly awful. I would call and Debbie would be busy.....I would call and not give my name or another name, woo hoo, she would answer right off. Never had such an awful time. DO NOT GO THERE. read more