Care is improving with the new Director, Megan. management team has settled down and is more…read moreconsistent than in the past. Finance director was very helpful.

This a beautiful place but very unprofessionally managed. My parents were there for 17 months and…read morethey went through 4 Directors. The one they have at this moments is very unprofessional in they way she conducts herself. Yelling at employees in front of residence. The food is subpar at best and they have gone through 5 Chefs. Try calling Sagora the main company no one will call you back. There are many problems we had including disappearing medication and disappearing equipment purchased new and replaced with broken equipment. Don't get me wrong there are great employees there but they are not running the place and are only following orders. My recommendation look somewhere else.

Our family has a loved one there and we are very happy. They have excellent caring staff, great…read morefood and fun, creative activities. Any issues that we have had have been resolved in a timely professional manner.

Everyday some staff did not show up. My dad was neglected. He was put in his room with the door…read moreshut and left there for hours at a time. Found him laying in soil and day old and freshly soiled sheets. Found him on the floor not able to get up with the door shut and he was crying out for help. Some days there would be one person /care giver in charge of 10 residents. This was the worst experience I've ever had. Would never recommend any one to send a dear loved one to this facility.

My initial contact with Timeless and my conversation with co-founder Tanner Landry gave me the…read moreimpression that he genuinely cared about the residents and his staff. Tanner was very personable, pleasant, and transparent.  After touring the facility, my husband and I were certain this was the place where we wanted my mother to reside. A very clean & fresh environment with lots of natural light as well as being a very beautiful and spacious facility.  Cassie, the care manager, came to our home and did an assessment of my mother and was so down to earth and friendly. She helped put my mind at ease and I had confidence that the high level of care my mother would require would be received from Timeless staff. We decided that we wanted Timeless Assisted Care Home to provide the respite care for our mother for two weeks. The level of care and quality of the meals, as well as the professionalism and caring attitude of the staff, exceeded our expectations. My mother enjoyed the positive vibes and upbeat interactions. In terms of communication, Cassie kept me informed of all developments. Justin Brucks, also co-founder, was so friendly and welcoming! He ensured my mother's room had enough space for her belongings and assisted me with packing my vehicle upon checking out. He was present each day I visited and that was reassuring to see the owners on the property to help in anyway!! Due to me caring full-time for my mother and lack of quality slept for almost a year, this respite stay was such a blessing from the Lord! I slept through the night every night for the first time in almost a year!  I did not experience any anxiety or worry at all during my two week respite break and I chose to do nothing but sleep and relax. The staff did a fantastic job caring for my mother. When I would visit everything was in order and my mother was always clean and comfortable. The integrity of her skin was never compromised especially since she's incontinent. I highly recommend Timeless! You will not be disappointed. Believe me I've tried the "big box" facilities on more than one occasion and those experiences were awful to say the least. I've walked this caregiver/daughter journey for 12 years with two parents and have seen and experienced a lot first hand . As a result, I have quite a bit of knowledge and experience regarding long-term care services.

Timeless Care Homes is just... "different." You sense it the moment you walk into the home and…read moreevery time you interact with one of the caregivers, owners, residents, or neighbors. "Love leads here" is how I've come to think of my many experiences there. It's obvious that residents are given tons of individual attention, time, and care. There are always interesting and fun things happening inside of the home and you can tell that the people living there truly feel like they are "at home." Everyone is always smiling and laughing, and LIVING!!! Add to that, top-notch, compassionate, qualified caregivers and an impeccably well-maintained and appointed home and you really can't beat it. I wish more people could experience the quality of care and thriving daily environment that Timeless Care Homes provides to its residents every day. Such a great place filled with even greater people!

Fox Run is everything that they promise and more! We were very blessed for my grandmother to be…read moreable to live there for two years, in a one bedroom apartment. The managing staff and people who work at the desk absolutely love everyone of the residents like they are family, and they cared for my grandmother above and beyond what I ever could have hoped for! She was there when Covid began, and I am so very thankful for the way that they handled the situation, and the way that they would look out for her and check in on her when we could not come personally. In the few occasions that she needed some thing, they were always quick to help and they really paid attention to her! They learned my name quickly and always had time to say hello to me and see how they could help us, no matter how big or small the need may be. It is not brand new, it is not in perfect condition, but it is really classy and really nice on the inside! I always thought the food was wonderful, and I was surprised that it was not more expensive, based on the level of service that she got! I highly recommend Mark, DeeDee and Diane, who are truly a gift to all of the seniors living there!!!

Visited and was very impressed especially with the quality of meals. For me this is a convenient…read morelocation in the DFW area since my son & family lives in Midlothian, my daughter's family in Godley and other loved ones live nearby.

My husband stayed in the memory care unit for respite. The staff was excellent and caring. They did…read morefun activities that my husband loved. I gave it four stars instead of five because I did not like the layout. The place is huge and it was a long walk from my husband's room to the living area.

This facility is amazing. My parents (mom had Alzheimer's/father has dementia) were mistreated by…read moreanother facility (they were abused so much my father stopped speaking and both parents had scabbies from urine soaked mattress that they didn't put waterproof covers I KEPT buying, on and on). Isle has such a good reputation with independent caregivers that one actually told us to leave where we were (located in Mans/Arl border) and told us to check out Isle. We did. In just over 30 days, my father learned to trust again and began speaking. The food is so good, the care is amazing, the atmosphere is just what you would want if your loved one has to be there ... Can't say enough about them. Check out the book Operation Caregivers: #LifewithDementia on Amazon because it talks about this place!!!!

As a family member of a new resident to Ridgmar Place, I am working to share my amazing experience…read morewith the team! From the moment we toured the property we felt at home and this feeling continued to grow stronger and deeper after my mother-in-law moved on just four or so weeks ago. Everyone on the team has extended a warm welcome with special kudos to Christine B. Christine gently, diligently and warmly greets visitors and residents alike always paying special attention to family and resident needs. Her warmth and generosity are evident in her leadership and presence at the front desk. The assistant director, Kristy F. has played an important role in helping my mother-in-law feel like an important part of the community. Please extend our appreciation to her and to Cathy M., Maria M. & Tracy P. for consistently going above and beyond!!! Service Above Self should be the team's motto...you walk in love, commitment and tenderness and for this we are most grateful! Thank you for making the housing transition stress free for us...this is the best decision we have made on behalf of my mother-in-law! We look forward to sharing many more memories with you and your amazing team. Please share our kudos and appreciation with you!

My mother in laws apartment has not been cleaned in a month and is over run with bugs. Its so bad…read moreshe has a can of raid on her walker. It is gotten so bad that we are moving her in with us while on a wait list for a new place. They are not living up to their lease with cleaning yet demanding my mother in law give two months notice. Nor are they giving a break on rent for not cleaning. The attached pictures were taken the day of her last cleaning. We have been leaving messages all week for the manager (Joy I believe is her name used to be Courtney) and were still waiting. So bottom line don't let your loved ones move into this dump.

The staff here is incredible. Very friendly and professional. I couldn't have asked for a more…read morecomfortable experience. The facility itself was very clean and located directly inside the doors of the hospital in Professional Building 1. I also received my results before I even left. Everything was done on time, which seems unheard of when it comes to appointments.

Don't let your loved one go here. My mother in law was sent here after she fell and fractured her…read morehip, and had to have surgery. The staff doesn't care, call buttons going off at the nurses station, and staff is just hanging out chit chatting & laughing. The nurses are annoyed when you ask for help, or when you ask questions about the care. We were lied to, blatantly. My husband works for a hospital corporation, and he is spreading the word to the directors of Inpatient Rehab, and Orthopedists to NOT send your patients there!!

The first person you'll be greeted by when you enter is Elizabeth. Her smile and kindness will let…read moreyou know you've found the right place for your loved one to rehab and recover. We were quickly introduced to Diane who helped us through the process of having mom transferred from another facility that was not a desirable place to be. When we arrived day of transfer we were greeted by Tess, assistant business manager, who graciously assisted with all intake paperwork. She explained everything well and asked questions to our mom in a gentle and compassionate manner. All the staff has been kind and friendly and placed a priority on generous care and recovery for mom. What more could we ask for? Additionally the facilities are modern and clean, and it is one patient to a room also for privacy. After extremely poor experiences in two other facilities the last two years, we would wholeheartedly recommend Advanced. Who you trust with the care and recovery of those you love is an important decision. With Advanced we have felt the right decision was finally made.