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    Woodside Place Assisted Living

    5.0 (2 reviews)
    Open Open 24 hours

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    2 years ago

    Helpful 1
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    4 years ago

    The house is nice and inviting. The owner and her staff are welcoming and take very good care of their clients.

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    Healthline - Better. Smarter. Health Care @ Home.

    Healthline

    1.9(15 reviews)
    1.5 mi

    I had been prescribed a CPAP machine, and the staff was very helpful. My advisor, Ashley Finch, was…read moreespecially very knowledgeable and guided me through the setup process for the CPAP machine very competently.

    I contacted AdaptHealth/Healthline Equipment on December 15th and initially spoke with Ashley, the…read morereceptionist who took my information for the Arlington location and said someone would call me back regarding my concerns. About 15 minutes later, I received a call from Sarah H. I attempted to explain that my CPAP mask was pressing against my cheekbone and that I might need a different size or type of mask. Unfortunately, Sarah repeatedly interrupted me and insisted that the issue was due to the mask being too tight--something I never stated. I attempted to clarify multiple times that my concern was not about pressure or the mask "cutting" me, but rather the placement of the cushion on my cheekbone and the difficulty of putting the mask on before connecting it to the machine. I said I think I might need a different size or a different type of mask. Because of this, I cannot sleep on my left side which is the side I mainly sleep on. Sarah did not listen to what I was actually saying and continued responding to issues I never raised. She dismissed my concerns by saying I hadn't given the machine enough time and that I already had "the best mask." When I explained that I felt unheard, her tone became condescending. I asked to speak with her supervisor and was told that she was over my type of concerns. She also stated that she "matches energies," which I found unprofessional, especially since I remained calm until my concerns were repeatedly invalidated. Sarah was rude, argumentative, and dismissive, and she made me feel as though my concerns did not matter. Patients seeking medical equipment support that they are paying for deserve to be listened to with care and respect. If she does not enjoy helping patients, a non-patient-facing role may be more appropriate. This experience has made me consider informing my provider that partnering with AdaptHealth/Healthline might reflects poorly on the care he provides, since their caliber of service does not match his care. I hope no one else seeking medical assistance is ignored or dismissed like I was.

    TheKey - Senior Home Care - TheKey Home Care Caregivers

    TheKey - Senior Home Care

    4.5(2 reviews)
    12.1 mi

    I was given the opportunity to work for this company and I did enjoy the staff and Owners. They…read moretreat everyone very well and make sure you know that you are a part of a good team. They also make sure you are not alone when taking on new or existing client. The pay is good for someone just starting and or getting some experience in the Home health industry. I didn't give a full 5 stars because of the communication. I didn't have a cell phone at the time and if you don't have a cell it is very hard to communicate or to get clients. And if YOU don't call them on occasion to get clients its assumed you either are let go or non active.

    I needed transportation for a medical procedure and for follow up appointments with the surgeon. I…read morecalled Home Cate Assistance of Fort Worth on a Saturday expecting to get voicemail but to my surprise, they are available 24 hours a day to schedule an appointment. Liz was very professional and a great communicator while setting up the appointment. On the day of my eye surgery, Betsy, the driver, arrived on time to pick me up. Betsy was very professional and kind, the car was spotless and smoke free. Betsy accompanied me to check-in, waited for me to be released after surgery, and safely drove me home. I would not hesitate to call Home Care Assistance again and plan to hire them anytime I need one of their caregivers to stay with my 90-year old mother when I need to be away from home. Exceptional service, professional and kind, prices are very reasonable.

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    TheKey - Senior Home Care - TheKey caregivers

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    Woodside Place Assisted Living - assistedliving - Updated May 2026

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