Carters is the most honest body shop in town and they take care of your vehicle in a good timely…read moremanner. They have always done good on our cars and never disappoint. We've been going to them for 20+ years and have never had any reason to go somewhere else.

Hands down the most friendly, fast, and professional auto shop in town--cannot recommend them more…read morehighly! Customers for life with these guys.

Went to Mitch with an air conditioning issue during a heat wave this week. I called in the…read moreafternoon and was able to get an appointment the next morning. He accurately diagnosed the issue and fixed the problem for a reasonable cost. He was not overbooked and I waited only 90 mins for the repair. While there I spoke to a young woman who has been going to Mitch for 3 years after being treated unfairly by other shops. We are from MA however my son lives in Orem and plans to have Mitch look at an issue he has with another car.

This is our second time visiting with Mitch , the last time was 4 years ago…read more What a Tremendous experience. Everyone there is So Kind and knowledgeable. The issue we thought we had - bad starter, was quickly diagnosed by Mitch as a faulty Fuel Pressure Regulator. He told us that had we not come in, our SUV could have caught on fire as there was a fuel leak. Mitch again treated us like we were longtime regular customers, and He and his Team had us repaired and out in an hour. DON'T GO ANYWHERE ELSE FOR YOUR REPAIRS !! You will miss out on a Kind , knowledgeable , experienced and efficient Service opportunity. Too bad we live in So Cal, ....our loss !!!

Quite possibly the worst business I have ever dealt with. I've never written a Google review…read morebefore, but the negligence, lack of communication, and incompetence here were so extreme that I feel obligated to warn others. I brought my car in after a minor accident to repair a few scratches. My insurance issued payment the first day they had my vehicle. Despite this, they claimed they hadn't received the check and delayed starting work for two weeks -- even though my insurance agent confirmed it had been cashed just days after it was sent. After finally beginning the repair, it took another two weeks to complete what should have been a simple job. A full month later, with virtually no communication, my car was finally ready for pickup. When we arrived, an employee discreetly attempted to charge the battery before handing the car over. What they failed to disclose was that they had completely drained it. The car drove home, but the next day it would not start and displayed a major system warning -- issues that never existed prior to bringing it in. I reached out multiple times with photos and received no response. However, they had no problem repeatedly texting me asking for a review. To make matters worse, my car now has scratches that were not there before, my personal air freshener was thrown away and replaced with a cheap promotional one, and the interior was returned dirty. It's also concerning that while their Google rating appears high, their Yelp rating sits around three stars. Given my experience -- and even a local AutoZone employee mentioning that customers frequently come in after issues with this shop -- it makes you question the consistency of those positive reviews. Between the dishonesty, lack of communication, and refusal to take accountability, this was an incredibly frustrating experience. I would not recommend this business.

We had such a great experience with Af collision they made working with insurance a breeze. We will…read moredefinitely be using them again!

Todd has probably the worst customer service that I have ever experienced He was so rude. I would…read morenot take your Mercedes here

Todd is great and fixed my car up quickly , was easy to get scheduled and kept me informed…read morethroughout the repair

Bought my car used! My AC went out! It was a broken line…read morefrom rubbing against it and the fan wasn't working. They replaced it, remounted it, and refilled it for me! I was worried about the price, mines a 2019 & newer cars and their AC fuel costs a lot more than older cars! But price was very reasonable! Was done the day I dropped it off for my apt! This was 3 summers ago! And it's still blowing cold! Would definitely recommend!

Ed's auto repair is the mechanic I trust with all my cars. I have been so satisfied with them since…read moreI moved to the area in 2020. He is honest, prices are fair, his quality is outstanding and they employed amazing mechanics that know what they are doing. Ed's has my business for years to come.

Great work. This is how mechanics shops used to be. There are usually 2 old guys in the office to…read moregreet you and another two fixing cars. They are honest and straightforward with what your car needs and what it doesn't. They don't upsale like dealerships and charge reasonable prices.

I have a massive oil leak after they did my timing belt. I suggest you avoid this place…read more Specifically, don't let Gary touch your car.

we were very impressed with our experience we had 2 tires…read morereplaced and apt was quick and efficient the staff answered all our questions and also performed some diagnostics we had requested. very satisfied and would recommend this dealership in Payson

I tried out Tire Buster's for the first time and I liked how my experience went, finding a good…read moretire shop is a challenge but I'll be going here for the foreseeable future. Thanks for the hookup!

We took our car in last minute, on Presidents Day, and they were able to give us a diagnosis within…read morea few hours. They gave us options for payment plans, we requested what service we thought the car needed, and it actually needed more done. They gave us the price and started working on the car, was finished in less than 24 hours, on a Holiday. We were able to pick up our car the next day, and it feels like a brand new car. Service was great, Dave was thorough and very helpful. We highly recommend this auto shop.

Dave and his team were AWESOME! Our air conditioner stopped working on our 2-day trip from Montana…read moreto Arizona. Dave got us in for a quick check and was able to get it fixed quickly! We are so grateful!!!