Rob and the team at Whiteys are always helpful, I recently had an issue with the battery dying on…read moremy Charger. Gave the shop a call and was told to bring it right in. After a look over from the shop electrician I was out on the road with a new battery in no time.

Great experience at Whiteys once again. Got 4 tires put on my truck yesterday. Ordered the day…read morebefore delivered next day. Called me as soon as they arrived and once I got there multiple gentlemen did their thing removing the old, balancing and installing the new ones like a seasoned pit crew. Everyone was super friendly and professional. Whenever I need tires it's automatic where I'm going. Whiteys always does the right thing. Thank you guys.

Disgusting customer service. Unfriendly and rude. Also, the premises smells like sewage and…read moregarbage. Had a simple question about clarifying their services. The car attendant didn't speak English, so it was difficult for us to understand him. When we politely asked him to repeat what he said, he became aggressive and said, verbatim, "I'm only going to say this 1 time". That is a very odd thing to say for someone who barely speaks English. Of course you're going to have to repeat yourself. Avoid this nasty car wash like the plague.

I heard about the price gouging that Car Wash Companies do to Orthodox Jews before Passover. I…read morenever experienced it, and I hardly believed it until yesterday. I brought in a pretty clean car on the inside. My son vaccumed it out 3 days earlier because he was having his road test. I wanted the inside polished up a little, Like clean the windows, and wipe down the dashboard. When I came in, the guy said to me that he would charge me $23 for a basic cleaning. I checked with him, inside and outside, he said yes. I said ok. Then he told me to go pay, they never took out my mats to vacuum. They just sent the car down the washing line. When the car came out, they wiped down the outside only. I asked them to do the inside, they told me it would be an additional $40. I took their rag, and cleaned the inside myself. I am so mad. The lady inside is in on this too. Different workers quoted different prices. It was surreal. DONT GO!!

This place is a bit pricier than I expected, but you get great, fast service. You get a free car…read morewash after any service (but the car wash has weird hours). It isn't the cheapest, but I believe he offers a pay for 6 oil changes and get the 7th free. This should even out in the end, and factoring in the free car wash does make it a good deal long term.

They're super friendly here and reasonable. The best part of this place is has so much going on…read more You can purchase Food, get gas,have an oil change and other services done, also there's a car wash too. If you get any services done you automatically get a free car wash and if you get a car wash you can get 10 cents off of their gas prices which is awesome. Thanks Issa!

Great service and very knowledgeable. Roland must have Swedish roots. If he can't fix it no one can…read moreso don't waste your time going elsewhere.

This place has a "Saab" whisperer he is that good. Cant say enough good things about this placeread more

Shout out to Lenny and the guys at Monkey Wrench Auto Repair in Ozone Park, NY for always taking…read moresuch good care of all our vehicles ensuring we always travel safely. They are courteous, reliable, and fairly priced. THANKS GUYS

I do not recommend this place. I asked for a total price for a battery replacement and was quoted…read more$250 plus tax. I was never told there would be extra labor, because most places install a battery for free when you buy it from them. When I got the invoice, I saw extra charges that were never disclosed: a $40 battery check that their own sign says is free with a battery purchase, a $10 labor charge, and a $9 shop supply fee when no supplies were used. When I questioned it, I was told it was a mistake and labor was actually supposed to be $50. That was never quoted upfront. If I had been told the total was going to be $300+ I would have just driven 4 blocks to AutoZone and bought the same battery for $180 with free installation. I had a similar issue previously when I had windows done. I was charged $250 for labor for a 40-minute job done by one person, while I watched from across the street, and was told two people worked on it. Pricing was not transparent and changed after the work was done. Be very careful and get your total out-the-door price in writing before you agree to anything. I had to dispute the charge with my credit card company. Also note that when I pulled my credit card out, their machine charged it cuz I said how do I pay cuz I didn't recognize the machine. It didn't have a card swipe and he said it was already paid for.Just by me holding the card it charged my card this chip is so dangerous. I'm very good at reading faces too. The fat man lied to me when he told me it was labor and the face that the kid had was that of disgust because the fat guy went and blamed the kid for the mistake he did not do. It was never $50 labor they just didn't want to refund me so now unless they have a written quote that they handed me they can do what my credit card.

I have been a customer for over 10 years and Louie has maintained my Acura in excellent condition…read more He is honest, fair and simply put, does excellent work. He has my trust, stands behind his work and goes the extra mile. I took my car to Louie and his team for a vibration issue that has been getting worse in the past few months. Louie determined that the cause was the engine mounts. Since the mounts are no longer being manufactured he had to rebuild and reconstruct the existing mounts. The result was absolute perfection, and my car is running better than ever and enjoyable to drive again. In my opinion, this is ingenuity at its best. He even had the car detailed which was an unexpected surprise! Louie followed up with me a few days later which shows that he cares about his work and his clients. Thank you Louie!

went to this establishment just to check up on my headlight problem. Loui gave me a diagnostic then…read moreordered the parts for my car. I returned back the next couple of days and they installed everything under two hours! I have LED lights and the headlight that was burned out is not working! Excellent customer service! This shop comes highly recommended by me!

Great service always from the gas attendants to when you doing work on our vehicles. Works with…read moreyour budget. So important for me when not only is your budget is tight so is the economy today. Works with the community and participates. I love a business that's involved in the community, shows they care. .

What a present surprise. I went only for the NY State Inspection. Sal was wonderful. I was in…read moreand out and the cost was fair. Didn't add on any additions like most do ie wiper blades. Definitely recommend Sal. M M

I just now spoke to someone & asked about oil changes. He asked me what kind of car do you have &…read morethen told me $120...I asked but all other places charges $40-50 why $120 & he just hung up on my face.......Congratulation sir here is your feedback that you have earned for your business I hope your bosses are happy with your performances!!

Khan was wonderful! He was very helpful, knowledgeable and honest! Getting a car inspection was…read moresuper quick and pleasant to boot!

So here is the thing: U wait too long and your car issue is not getting better ..the opposite is…read moretrue? Yeah, right. Like with my break pads?...oh boy! Had a hard time deciding where to get it done. My usual place, pepboyz, where no good. Didn't had the parts, didnt look to confident to fix a BMW..So I yelped my issue. Metropolitan and a few other places quoted me for a price. Actually I didn't choose him at first because others had more reviews. But after some due diligence on their reviews, talking with some on the phone or reviewing their web presence...these mechanics didn't look any more confident to me either. So I gave Vinty at Metropolitan a shot. At least the reviews he had were positive and his self bio read itself nice and assuring. I text with him back and forth about the costs. I had specific parts I wanted to be used on the car. He got it all figured out and quoted me for a really fair price. I said to my self what the hek, I gotta get it done. Can't put it off any longer. So I got an appointment with him super fast, no fuss. Showed up first thing in the morning. Mechanic puts my car on the lift and starts working wheel by wheel. I had a good feeling. Little shop, no funny attitudes. Vinty comes in a little latter, we talk, great conversation about everything and nothing. Real nice. His mechanic walks in, we have a problem..I'm like: oh boy here we go. We walk to the car. Shows me the front rotor on the wheel. Bad. Needs to be replaced. Worn down break pad ruined the rotor. Guess why.. yeap u guessed right: because I waited too long and drove on bad break pads even though my car kept prompting me to change them ASAP. So of course the promised cost now all of a sudden got much higher..not the mechanics fault. Not Vinty's fault but mine. I was there when he negotiated the replacement parts with his supplier. Yes a place like this needs to have profit from its doing..yes they always try to get the max doable...buy this place, Metropolitan, Vinty was really fair. The added on labor, parts, plus what was already done..all in all it hurt me too spent that much..more than original thought, but that only was because I waited too long to attend the original issue. Let this be a lesson to you. Don't wait around too long. Go see Vinty. Fair and honest in my opinion. What needs to get done needs to get done. The price is always fair. But if ur car reveals more than anticipated..its not the mechanics fault. And with these guys here..they don't take advantage of you should when an opportunity presents itself to up-sell, like at those fancy city garages that shark you out of any penny you've got left (been there, had that). Again, what needs to get done needs to get done. Don't wait on it. At least here you can rest assured. In all honesty, I'm happy I gave this shop a shot. - Sid

I manage company with 4 trucks. After reading Vinty's good reviews I decided to try Metropolitan…read moreAuto Service. Vinty is Metropolitan's owner. He was curious, clear and so far, has been honest. I am GM for a Mike's Air Conditioning Which uses the same for service vehicles for Air Vent Medics, our other company. To say the least we need these trucks in running order all the time. Our previous mechanic was unreliable. After resolving issues expediently, professionally, and at a fair price our 2nd truck is with Metropolitan. He's not only diagnosed & resolved issues on 2nd truck. He's obtaining certain parts used that are unnecessary to be new which was logical in that case. I agreed & will get this needed, revenue-worthy vehicle ASAP; I'm confident in him. I plan to update Yelp members & others to final jobs on all 4 vehicles. I have much much automotive experience myself & so far Vinty has been more than reasonable, intelligent & quite a decent mgr of this repair shop.

Fast, reliable, and professional. The repair was completed sooner than expected, and the price was…read morefair. I will definitely come back if needed.

They were fast,reasonable and honest. I will definitely…read moregoing back to them. Thank you. J.